Note fondée sur 916 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
100 % des clients le recommandent
4,2 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Bad experience

Publié le 1 juill. 2023 sur Hotels
we booked several nights, we arrived at 12 p.m. my wife was sick, the hotel refuses to give us the room unless we pay 1/2 night more. those are robots who don't care about customers, we will never come back this hotel again
Commentaires de Gestion de l’hôtel
5 juill. 2023 par The SPLAISIR Myeong-dong, Gestion de l’hôtel
Warm greetings from Sotetsu Hotels The Splaisir Seoul Myeong-dongSince the room was full the day before, the room cleaning was not completed yet at 10:30 a.m.so we apologize that we could not meet your request because the room was not prepared.After that, considering the situation that your wife is not feeling well and tired, we originally provided free early check-in with an additional charge at the stage when the room was prepared, but we apologize for the lack of explanation.Thank you for your feedback once again and we believe there would be a next time to welcoming you again. We hope to see you very soon.Best regards,The SPLAISIR Myeong-dong
4 sur 5
par un voyageur

Clean(ish) hotel with sometimes noisy corridors

Publié le 29 mars 2023 sur Hotels
Decent hotel in Myeongdong, with clean but not necessarily spotless rooms. Being a large hotel, it can get a bit noisy at night, though, since there are many rooms per floor and the isolation provided by walls and doors is sub-optimal (and tour groups occupying many rooms may talk in the corridor / leave their doors open until late). The location is good, close to many restaurants and interesting shopping and attraction options, so overall it's an OK choice...
Commentaires de Gestion de l’hôtel
4 avr. 2023 par The SPLAISIR Myeong-dong, Gestion de l’hôtel
Dear Valued Guest,Thank you for staying with Sotetsu Hotels THE SPLAISIR Seoul Myeong-dong and sharing your detail experience. s.All employees will always try to provide a warm and family-like comfortable atmosphere and service.Once again, thank you very much for leaving your review.Warm Regards,The SPLAISIR Myeong-dong
5 sur 5
par un voyageur

Chambre kawai au centre de Séoul

Publié le 15 févr. 2023 sur Hotels
Hôtel très bien situé proche métro, restaurants et principaux sites à visiter Très calme, les chambres sont confortables et très propres Nous avions choisi la friend line comme design de chambre.
Commentaires de Gestion de l’hôtel
22 févr. 2023 par The SPLAISIR Myeong-dong, Gestion de l’hôtel
Dear Valued Guest,Warm greetings from The SPLAISIR Myeong-dong. From the bottom of our heart, thank you so much for taking your time to leave this valued feedback. To offer excellent and memorable service to our esteemed guests and to work promptly and properly on suggested improvements, we will consistently put utmost effort. Again, thank you so much for your valued comment and we all hope to have an honor to welcome you again in the near future. Sincerely yours, The SPLAISIR Myeong-dong
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 15 janv. 2023 sur Hotels
4 sur 5
par un voyageur

Publié le 24 déc. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
30 déc. 2022 par The SPLAISIR Myeong-dong, Gestion de l’hôtel
Dear Valued Guest,Warm greetings from The Splaisir Myeong-dong! Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Sincerely yours, The SPLAISIR Myeong-dong
5 sur 5
par un voyageur

Publié le 27 nov. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
28 nov. 2022 par The SPLAISIR Myeong-dong, Gestion de l’hôtel
Dear Valued Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Currently, our hotel offers a variety of benefits to its members. Typically, we offer a gift certificate for every number of nights per room, and a variety of other benefits are included.Please visit our hotel website to sign up for membership, and use it at a lower price than other hotel reservation sites.Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one.Sincerely yours,The SPLAISIR Myeong-dong
5 sur 5
par un voyageur

Publié le 24 janv. 2020 sur Hotels
tres bien place super petit dejeuner
Commentaires de Gestion de l’hôtel
29 janv. 2020 par Sotetsu Hotels THE SPLAISIR Seoul Myeong-dong, Gestion de l’hôtel
Dear Valued Guest, Warm greetings from Sotetsu Hotels the Splaisir Seoul, Myeong-dong! Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely yours, Sotetsu Hotels THE SPLAISIR Seoul Myeong-dong
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 16 mars 2024 sur Expedia
5 sur 5
par un voyageur

Publié le 16 mars 2024 sur Hotels
비즈니스 라운지. 프린터 토너부족으로 인쇄품질이 30%정도밖에 되지 않습니다. 다른 시설은 대체적으로 가성비 좋습니다.
5 sur 5
par un voyageur

Publié le 15 mars 2024 sur Expedia
日本人にやさしいホテルで居心地が良かったです!
Commentaires de Gestion de l’hôtel
16 mars 2024 par Front Office Staff Bella Lee, Gestion de l’hôtel
お客様各位この度はスプラジール明洞をご利用頂きまして誠にありがとうございます。また、心温まるお言葉をお寄せいただき、スタッフ一同大変嬉しく思っております。当ホテルでは、すべてのお客様に居心地の良い空間を提供できるよう努めておりますが、お客様にとって居心地の良い滞在となったとのこと、大変嬉しく思います。お客様からの温かいフィードバックは、私たちのサービス向上のための貴重な資源となります。今後もより一層のサービス向上に努めて参りますので、またの機会がございましたら、ぜひ当ホテルをご利用ください。お客様にまたお会いできる日を、スタッフ一同心から楽しみにしております。Front Office Staff Bella Lee相鉄スプラジール明洞