Ratings based on 946 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
85% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Feb. 21, 2024 on Expedia
Very good
Comment from Hotel Management
Feb. 22, 2024 by Hotel Management, Hotel Management
Dear Mahmoud,Thank you for taking the time to provide feedback on your experience at Radisson Blu Hotel Shanghai New World. We are delighted to hear that you had a positive stay with us. We appreciate your kind words and recommendation. We look forward to welcoming you back to our hotel in the near future.Kind regards,Hotel Management
2 out of 5
by A traveller

Posted Jan. 4, 2024 on Expedia
The 2 suites allocated to us were on the 6th floor with no view at all. The rooms were not well maintained, the cabinets were old with shaky doors. The corridor to the rooms were dimly lit looks shady. Breakfast spread was basic, crowded with no tables available for use. Though the staff were helpful. After spending 2 weeks in various parts of China staying in better properties, Radisson Blu was a disappointment. Wont recommend it to anyone
Comment from Hotel Management
Jan. 31, 2024 by Hotel Management, Hotel Management
Dear Linda,Thank you for sharing your feedback on your experience at Radisson Blu Hotel Shanghai New World. We appreciate your suggestions for improving our facilities and breakfast. Your comments have been noted, and we will take steps to address the areas mentioned. We value your patronage and look forward to hosting you again in the future.Warm regards,Hotel Management
5 out of 5
by A traveller from Aliso viejo

Posted Jan. 4, 2024 on Expedia
Great hotel
Comment from Hotel Management
Jan. 31, 2024 by Hotel Management, Hotel Management
Dear Johnny,Thank you for taking the time to provide feedback on your experience at Radisson Blu Hotel Shanghai New World. We are delighted to hear that you had a positive stay with us. We appreciate your kind words and recommendation. We look forward to welcoming you back to our hotel in the near future.Kind regards,Hotel Management
3 out of 5
by A traveller

Posted Jan. 2, 2024 on Expedia
Comment from Hotel Management
Jan. 31, 2024 by Hotel Management, Hotel Management
Dear Wuttichai,Thank you for taking the time to provide feedback on your experience at Radisson Blu Hotel Shanghai New World. We are delighted to hear that you had a positive stay with us. We appreciate your kind words and recommendation. We look forward to welcoming you back to our hotel in the near future.Kind regards,Hotel Management
4 out of 5
by A traveller

Posted Dec. 29, 2023 on Expedia
Huge room, well located. Request for addtional bed or change in bed configuration not allowed, pretty upset with this.
Comment from Hotel Management
Jan. 31, 2024 by Hotel Management, Hotel Management
Dear Yuan,Thank you for sharing your feedback on your experience at Radisson Blu Hotel Shanghai New World. We appreciate your suggestions for improving our service. Your comments have been noted, and we will take steps to address the areas mentioned. We value your patronage and look forward to hosting you again in the future.Warm regards,Hotel Management
3 out of 5
by A traveller

Posted Dec. 23, 2023 on Expedia
Comment from Hotel Management
Jan. 31, 2024 by Hotel Management, Hotel Management
Dear Jian,Thank you for taking the time to provide feedback on your experience at Radisson Blu Hotel Shanghai New World. We are delighted to hear that you had a positive stay with us. We appreciate your kind words and recommendation. We look forward to welcoming you back to our hotel in the near future.Kind regards,Hotel Management
5 out of 5
by A traveller

Posted Dec. 20, 2023 on Expedia
Nice location
Comment from Hotel Management
Jan. 31, 2024 by Hotel Management, Hotel Management
Dear Yi,Thank you for taking the time to provide feedback on your experience at Radisson Blu Hotel Shanghai New World. We are delighted to hear that you had a positive stay with us. We appreciate your kind words and recommendation. We look forward to welcoming you back to our hotel in the near future.Kind regards,Hotel Management
4 out of 5
by A traveller

Posted Dec. 18, 2023 on Expedia
great location, staff is super nice and helpful. The room furniture is a bit outdated.
Comment from Hotel Management
Jan. 31, 2024 by Hotel Management, Hotel Management
Dear Shengwei,Thank you for sharing your feedback on your experience at Radisson Blu Hotel Shanghai New World. We appreciate your suggestions for improving our facilities. Your comments have been noted, and we will take steps to address the areas mentioned. We value your patronage and look forward to hosting you again in the future.Warm regards,Hotel Management
5 out of 5
by A traveller

Posted Dec. 14, 2023 on Hotels
Comment from Hotel Management
Jan. 31, 2024 by Hotel Management, Hotel Management
Dear Wilson,Thank you for taking the time to provide feedback on your experience at Radisson Blu Hotel Shanghai New World. We are delighted to hear that you had a positive stay with us. We appreciate your kind words and recommendation. We look forward to welcoming you back to our hotel in the near future.Kind regards,Hotel Management
5 out of 5
by A traveller

Posted Nov. 19, 2023 on Expedia
Such a stunning space, plus the gym & pool are gorgeous! My gf & I loved it! Super convenient to get around from this location, we'll certainly be staying there again! Keep up the amazing work! X
Comment from Hotel Management
Nov. 20, 2023 by Hotel Management, Hotel Management
Dear Jake,Thank you for taking the time to provide feedback on your experience at Radisson Blu Hotel Shanghai New World. We are delighted to hear that you had a positive stay with us. We appreciate your kind words and recommendation. We look forward to welcoming you back to our hotel in the near future.Kind regards,Hotel Management