Note fondée sur 926 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
80 % des clients le recommandent
4,4 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 16 sept. 2019 sur Expedia
Bien situé. A proximite du metro . Petit dejeuner varié bien que nous etions les seuls a devoir payer directement alors que les autres clients payaient lors de leur depart .
Commentaires de Gestion de l’hôtel
17 sept. 2019 par SSAW, Gestion de l’hôtel
Dear Valued Guest, Warm greetings from SSAW Boutique Hotel Shanghai Bund and thank you for sharing your most recent experiences with us. We are happy to understand you had en an enjoyable time while staying with us, think our location is very convenient and our breakfast is very varied. We're glad to have added a little extra to your Shanghai experience and now look forward to your next stay with us. Best regards, Seanna Pereira, Guest Relations Officer.
3 sur 5
par un voyageur

On n'a pas pu le fiter pour cause de Typhon sur Sh

Publié le 11 août 2019 sur Hotels
On a réservé cet hôtel 2 chambres pour 3 nuits. Nous n'avons pas pu profiter de cette réservation, on a payé pour rien. Notre avion n'a pas pu décoller de Siem Reap, le 9 et le 10 août pour cause de Typhon qui a frappé la Chine et Shanghai.
Commentaires de Gestion de l’hôtel
13 août 2019 par SSAW, Gestion de l’hôtel
Dear Pauline, Warm greetings from SSAW Boutique Hotel Shanghai Bund and thank you for sharing your experiences with us. We feel sorry your trip had to be cancelled due to the typhoon last weekend. Please note that if you can show us an official flight cancellation letter from the airline, we refund your money completely. We understand that nothing can be done about extreme weather conditions and we always feel sorry if our guests can not make it because of that. We apologize for any inconvenience caused and please e-mail us your flight cancellation if you have one. Best regards, Seanna Pereira, Guest Relations Officer.
4 sur 5
par un voyageur

Publié le 14 mai 2019 sur Hotels
Très bon séjour, hotel très bien situé à proximité du métro et du centre ville
Commentaires de Gestion de l’hôtel
15 mai 2019 par SSAW, Gestion de l’hôtel
Dear Francois, Warm greetings from SSAW Boutique Hotel Shanghai Bund and thank you fr sharing your most recent experiences with us. We are happy to understand you had an enjoyable time while staying with us and especially liked our central location. With the major tourist attractions on walking distance and the nearest metro just a 3min walk away, it is indeed fairly easy to travel through the city. It was our pleasure having you. We wish you safe upcoming travels and would love to have you back again sometime soon. Best regards, Seanna Pereira, Guest Relations Officer.
5 sur 5
par un voyageur

Excellent

Publié le 22 mars 2019 sur Hotels
Accueil raffiné et très belle chambre dans ce superbe hôtel très bien situé.
Commentaires de Gestion de l’hôtel
25 mars 2019 par SSAW, Gestion de l’hôtel
Dear Catherine, Warm greetings from SSAW Boutique Hotel Shanghai Bund and thank you for sharing your most recent experiences with us. We are happy to understand you ad an enjoyable time while staying with us and liked several aspects of our hotel. The pleasure was truly ours having you. We wish you safe upcoming travels and now very much look forward to your next stay with us. Best regards, Seanna Pereira, Guest Relations Officer.
4 sur 5
par un voyageur de Pontoise

Publié le 7 févr. 2019 sur Expedia
Un peu excentré mais très sympathique. Attention il n y a pas de baignoire mais juste une douche
Commentaires de Gestion de l’hôtel
13 févr. 2019 par SSAW, Gestion de l’hôtel
Dear Valued Guest, Warm greetings from SSAW Boutique Hotel Shanghai Bund and thank you for sharing your most recent experiences with us. We are happy to understand you had an enjoyable time while staying with us but preferred a bath in your room. Our standard rooms indeed only have a shower. All other rooms do have a bath. If you wish to have a bath in the room we suggest booking one of our SSAW or Executive City View rooms the next time you stay with us and we do apologize for any inconvenience caused. Best regards, Seanna Pereira, Guest Relations Officer.
2 sur 5
par un voyageur

Publié le 21 déc. 2018 sur Expedia
The odor of chemical deodorizer in the lobby was very strong. The odor of cigarette entered our room via the ventilation system. There is just a glass “wall” between the room and the bathroom.
Commentaires de Gestion de l’hôtel
25 déc. 2018 par SSAW, Gestion de l’hôtel
Dear Valued Guest, Warm greetings from SSAW Boutique Hotel Shanghai Bund and thank you for sharing your most rcent experiencs with us. First of all, we are utterly sorry to read you did not fully enjoy your stay at our hotel recently. It is our goal to ensure all our valued guests are having an enjoyable time while staying with us and I do apologize for any inconvenience caused. Your comments will be shared with our management for improvement and we do hope for a second chance to show you on our improvements. Best regards, Seanna Pereira, Guest Relations Officer.
4 sur 5
par un voyageur

Hôtel near line 10

Publié le 16 déc. 2018 sur Hotels
Good price for this hotel in shanghai. Near the metro station yuyuan garden (line 10)
Commentaires de Gestion de l’hôtel
17 déc. 2018 par SSAW, Gestion de l’hôtel
Dear Benjamin, Warm greetings from SSAW Boutique Hotel Shanghai Bund and thank you for sharing your most recent experiences with us. We are happy to understand you especially liked our central location. With the major touristic attractions on walking distance and the nearest metro station just 300 meters away, it is indeed fairly easy to travel through the city and makes it one of our strongest aspects. We wish you happy holidays and very much look forward to your next stay with us. Best regards, Seanna Pereira, Guest Relations Officer.
5 sur 5
par un voyageur

Très bon hôtel à prix raisonnable

Publié le 9 déc. 2018 sur Hotels
La chambre était très bien, spacieuse, propre et bien équipée, le mini bar était inclus dans le prix de la chambre. L'eau, café et thé sont inclus et possible d'en profiter dans le lobby. Le petit déjeuner est très varié et de bonne qualité. L'emplacement est à moins de 5 minutes de la station de métro, et à 20-30 minutes à pieds des différents points d'intérêts de Shanghai (Bund, XinTianDi, NanJingLu, etc...). Je n'hésiterai pas à revenir dans cet hôtel.
Commentaires de Gestion de l’hôtel
10 déc. 2018 par SSAW, Gestion de l’hôtel
Dear Valued Guest, Warm greetings from SSAW Boutique Hotel Shanghai Bund and thank you for sharing your most recent experiences with us. We are happy to understand you had an enjoyable time while staying with us and especially liked our spacious rooms, extensive breakfast buffet and complimentary treats like the minibar, unlimited coffee, tea and water throughout our whole hotel and late-night snack. It has been our pleasure having you as we now very much look forward to your next stay with us. Best regards, Seanna Pereira, Guest Relations Officer.
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 6 nov. 2018 sur Hotels
5 sur 5
par un voyageur de Shanghai

Publié le 21 oct. 2018 sur Expedia
Hôtel très bien placé pour visiter les incontournables de la ville, lit confortable et chambre très propre. Petit déjeuner sous forme de buffet exceptionnel. Un encas est proposé gratuitement à 22h. Belle terrasse pour déguster de bon cocktails.
Commentaires de Gestion de l’hôtel
22 oct. 2018 par SSAW, Gestion de l’hôtel
Dear LD, Warm greetings from SSAW Boutique Hotel Shanghai Bund and thank you for sharing your most recent experiences with us. We are happy to understand you liked several aspects of our hotel and fully enjoyed your stay with us. We hope you had a pleasant journey back home as we now look forward to your return sometime soon. Best regards, Seanna Pereira, Guest Relations Officer.