Ratings based on 427 Guest Reviews

Hear it directly from our travellers
4.6 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Mar. 20, 2024 on Expedia
Absolutely stunning views.
5 out of 5
by A traveller

Posted Mar. 15, 2024 on Expedia
Loved my room over looking the Tuscan valley. Sat in the garden end enjoyed wine and the sunset!
5 out of 5
by A traveller

Posted Mar. 14, 2024 on Expedia
I loved it here! Perfect escape from the main happenings but close enough to get to dining and activities. Gorgeous view! I sat in the garden everyday and watched the sunset. I wil never forget this hotel.
1 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 6, 2024 on Hotels
5 out of 5
by A traveller

Posted Dec. 28, 2023 on Expedia
We checked in today and we love it. Christina at the reception was friendly and helpful. The property is so unique and rooms are like stepping back in time (in a good way with modern amenities). Great Tuscan experience.
5 out of 5
by A traveller

Posted Dec. 12, 2023 on Expedia
My husband liked the smell. Desk people were very helpful. Good location.
5 out of 5
by A traveller

Posted Dec. 5, 2023 on Hotels
this is a terrific hotel with lots of character. I'd definitely stay here again.
4 out of 5
by A traveller

Posted Nov. 21, 2023 on Expedia
Very pleasant property with the exception of a rather unkept garden. The receptionist at check in was extremely hostile and angry as soon as we walked in the door, her demeanor reflected poorly on a very nice hotel. Parking was extremely difficult for anyone with mobility issues. Breakfast was very pleasant but unfortunate that restaurant was not open for lunch or dinner.
5 out of 5
by A traveller

Perfect ..the one and only in Siena!!

Posted Nov. 20, 2023 on Hotels
A totally perfect historic palazzo hotel in a quiet part of Siena ..but just few minutes walk from everything. And it has private parking ..unique in the center of Siena. Nowhere else can even compare to the charm, comfort, lovely staff and historic atmosphere of this beautiful hotel
1 out of 5
by A traveller

Posted Nov. 18, 2023 on Expedia
It was a good hotel in a convenient location, but the parking was an issue. We followed all of their directions, but they failed to properly notify the police when we left the ZTL after checkout and now we are dealing with a very expensive Italian ticket - all because the hotel made an error