Note fondée sur 898 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de VIRGINIA BEACH
Publié le 16 juin 2024
To be fair, the hotel is in the process of remodeling. The location was great for us. The breakfast was delicious as well.
Commentaires de Gestion de l’hôtel
17 juin 2024 par Serena Front Office Manager , Gestion de l’hôtel
Thank you Michael for your postive feedback, We can not wait for the renovations to be done :) and we cant wait to see you again.
par un voyageur
Publié le 2 avr. 2024
The carpets in the hallway were disgustingly dirty and had divots. They are remodeling so hopefully that is next on their list. Staff was training at the front desk. Felt bad because the trainer was not very friendly. The new employee was trying her best! The room was awesome; clean, spacious and the bed was comfortable.
par un voyageur de Redmond
Publié le 18 mars 2024 sur Expedia
Great place
par un voyageur
Needs new carpets
Publié le 18 mars 2024 sur HotelsIt was a typical beat western but the carpets throughout the hotel need to be replaced because they are stained everywhere. Cleanliness was low in areas as well.
par un voyageur
Publié le 15 mars 2024 sur Expedia
par un voyageur
Publié le 15 mars 2024 sur Hotels
par un voyageur de Seqttle
Publié le 14 mars 2024 sur Expedia
The cookies and breakfast were good. Front desk staff could use some hospitality training. Was quite rude to the guest next to me yelling loudly that their credit card was declined and she couldn’t accept the company card on file. Tended to us, but definitely not with a smile at any time during our stay. There was no shampoo in our room and I didn’t bring any because I knew there would be hotel shampoo. When I called for some a maintenance person brought some for the empty dispenser but didn’t install it correctly so no shampoo came out. Day two, no room servicing so I called again for shampoo to be fixed….just wanted clean hair, and was told that maintenance would come. No maintenance. Called again a few hours later and was told Maintenance would come. You guessed it, Nope!
First morning we were woken up at 6:30am for a fire alarm. After it was determined that it was a false alarm 45 min later, we returned to our room and tried to do work only to be interrupted by fire alarms every 5-10 minutes for short periods of time. A call to rooms letting people know they needed to test the system would have been nice vs us questioning if it was real or not every time.
par un voyageur
Publié le 13 mars 2024 sur Expedia
View was nice, check in staff aren’t friendly, fire alarm went off on the early morning and no one knew what to do.
par un voyageur
Publié le 13 mars 2024 sur Expedia
they treated me like some vagabond and banned me from the property for no reason
par un voyageur
Publié le 11 mars 2024
Staff were welcoming, friendly and professional. The hotel allowed dogs, had trails outside the door and was located near St. Michael's Hospital where my spouse was having surgery.
