Ratings based on 2,072 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 16, 2024 on Expedia
Fantastic room for value in a great location. Great bars nearby, various fnb options in the shopping mall next to it and supermarket for groceries inside.
Comment from Hotel Management
Feb. 16, 2024 by Fherzana, Hotel Management
Dear Pranata,Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager
by A traveller
Well kept
Posted Feb. 14, 2024 on HotelsProperty still nicely kept after these years. Convenient located next to shopping mall & mrt.
Disadvantages was no longer have the beanbags corner & providing bicycles like before.
Comment from Hotel Management
Feb. 15, 2024 by Freida Ng, Hotel Management
Dear Lee, Thank you for staying with us and providing us with a great rating and review on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted to learn that your overall stay with us was excellent. Your feedback is incredibly valuable, and we truly appreciate you taking the time to share it.Thank you again for choosing Capri by Fraser for your visit to Singapore. We would be delighted to welcome you back soon!In the meantime, please stay safe and well.Yours sincerely, Freida Ng Duty Manager
by A traveller
Posted Feb. 13, 2024 on Hotels
Comment from Hotel Management
Feb. 15, 2024 by Freida Ng, Hotel Management
Dear Fred, Thank you for staying with us and providing us with a perfect rating and review on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted to learn that your overall stay with us was excellent. Your feedback is incredibly valuable, and we truly appreciate you taking the time to share it.Thank you again for choosing Capri by Fraser for your visit to Singapore. We would be delighted to welcome you back soon!In the meantime, please stay safe and well.Yours sincerely, Freida Ng Duty Manager
by A traveller
Posted Feb. 12, 2024 on Expedia
Clean rooms and reasonable price
Comment from Hotel Management
Feb. 12, 2024 by Fherzana, Hotel Management
Dear Yu, Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager
by A traveller
Brilliant
Posted Feb. 11, 2024 on HotelsWe wanted a hotel close to the airport. The rooms were spotlessly clean with large comfortable bed, fridge etc and was only one stop on the MRT. Lots of food outlets and shops nearby. Would definitely recommend.
Comment from Hotel Management
Feb. 11, 2024 by Fherzana, Hotel Management
Dear Ron, Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager
by A traveller
Posted Feb. 6, 2024 on Hotels
Comment from Hotel Management
Feb. 7, 2024 by Freida Ng, Hotel Management
Dear Stuart, Thank you for staying with us and providing us with a great rating and review on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted to learn that your overall stay with us was excellent. Your feedback is incredibly valuable, and we truly appreciate you taking the time to share it.Thank you again for choosing Capri by Fraser for your visit to Singapore. We would be delighted to welcome you back soon!In the meantime, please stay safe and well.Yours sincerely, Freida Ng Duty Manager
by A traveller
Posted Feb. 6, 2024 on Expedia
Staff were very helpful
Comment from Hotel Management
Feb. 6, 2024 by Suriya Kumar, Hotel Management
Dear Mr. Ganesh, Many thanks for staying with us and providing us with a great ratings on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted to learn that your overall stay with us at Capri By Fraser, Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well! Yours sincerely, Suriya Kumar Duty Manager
by A traveller
Posted Jan. 27, 2024 on Hotels
Comment from Hotel Management
Jan. 29, 2024 by Eric Lai, Hotel Management
Dear Colin,Many thanks for staying with us and providing us with your review and rating on your recent stay with us at Capri by Fraser, Changi City Singapore!Please accept our sincere apologies with regards to the experience during your stay with us.There is certainly no excuse for the lapse in our service and we are truly sorry for this. We value your thoughts and strive to provide you with the best service possible.Please be rest assured that we will investigate and work on our lapses to improve and avoid such occurrences. Once again, we appreciate the opportunity for us to improve with your feedback. We certainly look forward to another opportunity to welcoming you and your family back again!Meanwhile, stay safe and well!Kind Regards,Eric LaiDuty Manager
by A traveller
Posted Jan. 24, 2024 on Hotels
Comment from Hotel Management
Jan. 25, 2024 by Fherzana, Hotel Management
Dear Ariun-Erdene,Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager
by A traveller
Great stay, clean, comfortable and convenient
Posted Jan. 24, 2024 on HotelsI had a late check-in earlier this week. The check-in process was smooth and efficient. The room was comfortable and clean. I like that it was quiet too and was a good respite after a long haul flight. It was a cosy room and good use of space. Ie. The couch in front of the bed is a nice touch.
Some things to highlight but not a deal breaker:
I thought it would have been better to have the closet outside the bathroom instead of it being in the bathroom.
The water in the shower runs cold for a brief second and then super hot. So that just comes as a surprise.
The gym is sufficiently equipped with weights but can do better for the bike. The two bikes aren't the training bikes with resistant knobs.
All in all, a great place to stay and I would probably choose this place again for a short stay.
It's also right next to the mall so it's pretty convenient for food, necessities and grocery.
Comment from Hotel Management
Jan. 25, 2024 by Fherzana, Hotel Management
Dear Alicia, Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. However, we would like to extend our sincere apologies with regards to the issues you have experienced during your stay with us.Please be rest assured that we will investigate and work on our lapses to improve and avoid such occurrences. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager
