Ratings based on 105 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 6, 2022 on Expedia
The hotel has 1st class facilities. An excellent gym and Spa, comfortable dining facilities and relaxing louge area. Very attentive staff and the location to the ski lifts is 1st class.
by A traveller
Slice of heaven
Posted Apr. 5, 2022 on HotelsCannot emphasise how perfect this whole place is! Honestly the best place I've ever stayed in. It's brilliant in every way.
by A traveller
Posted Feb. 22, 2022 on Hotels
by A traveller from Kastrup
Posted Feb. 21, 2022 on Expedia
A Beautiful hotel with the most friendly staff you can imagine.
An overwhelming morning and dinner buffet, with everything you could ever want.
by A traveller
Friendly clean warm Hotel…..
Posted Jan. 31, 2022 on HotelsVery nice hotel, lovely staff, great restaurant, very clean, beds very comfortable, mini bar, no room service, no kettle in room, we weren’t happy with our original room as it was a corner room, this reducing the roof height due to corner trusses, with that the staff changed our room with no issues whatsoever… book room with a mountain view and balcony… the rooms are very warm, room service everyday if required… ski lockers provided 1 minute walk from reception.
Comment from Hotel Management
Jan. 31, 2022 by Nina Pont Qualitat & Formació, Hotel Management
Dear Mr. Anton,
Thank you for sharing your kind opinion following your stay at Sport Hotel Village,
We are delighted to learn that you had a perfect stay with us and appreciated our location, food and room service. I would like to thank you for your compliments towards our team , we are delighted to learn that they contributed to make your stay memorable.
We look forward to the pleasure of welcoming you back to your new home in Andorra soon!
Best Regards,
by A traveller
OK hotel
Posted Jan. 31, 2020 on HotelsIt was an ok hotel, quite big and a bit of a pain to get to the spa. The rooms were a bit dated though and could do with a bit of a refurb. Breakfast was excellent.
Comment from Hotel Management
Jan. 31, 2020 by Quality and Training Department, Hotel Management
Dear Anonymous,
First of all, thank you so much for sharing with us the details of your stay!
We regret to know that your experience did not exceed your expectations and we will send your comments to the department managers to continue improving our service and hotel facilities.
We hope to have the pleasure of welcoming you back soon at your home in the heart of the Pyrenees.
Best regards,
by A traveller
Simply Superb!
Posted Jan. 19, 2020 on HotelsSpotless hotel in an amazing place in the resort. Right next to the Gondola, with ski lockers and all facilities catered for. Choosing a Junior Suite room, access to the Spa was included, which was really worthwhile. Our room and all the public rooms had terrific views out over the mountain, which were simply wonderful. The staff were incredibly efficient, helpful and professional. Breakfast was amazing, so much choice and all of superb quality. I’d have no hesitation in returning to this hotel - superb!
Comment from Hotel Management
Jan. 23, 2020 by Departamento de Calidad y Formación, Hotel Management
Dear Mr. Paul,
First of all, I would like to thank you for the time spent sharing with us the details of your stay at Sport Hotel Village.
We are delighted to know that your stay with us was wonderful, and I appreciate your kind words about our services and staff. They will be transmitted to our staff as they are our best source of motivation to continue improving.
We look forward to welcoming you again to Sport Hotel Village, your home in the Pyrenees.
Best regards,
by A traveller
Posted Sep. 27, 2019 on Expedia
Comment from Hotel Management
Oct. 26, 2019 by Quality and Training Department , Hotel Management
Dear guest,
I would like to show all my gratitude for taking the time to share with us the details of your experience at Sport Hotel Village & Spa.
We hope to have the pleasure of welcome you back soon.
Best regards,
by A traveller
Posted Aug. 25, 2019 on Expedia
Lovely hotel, great breakfast, helpful polite staff, huge bed!!
Comment from Hotel Management
Aug. 26, 2019 by Quality and Training Department , Hotel Management
Dear Guest,
I would like to show all my gratitude for taking the time to share with us the details of your experience at Sport Hotel Village & Spa.
We hope to have the pleasure of welcome you back soon.
Best regards,
by A traveller
Posted Aug. 14, 2019 on Expedia
Beautiful location and facility. Very nice and relaxing. We would definitely come back. Staff was EXCEPTIONAL!!! Perhaps the best staff we've encountered in a hotel setting, and we travel a lot. Only problem: NO air in the room. Nothing. And it was hot. So, we had to leave the door to the terrace open. BUT they were in the middle of construction. So, at 7:30 am every morning we were awakened by jack hammers. We were not advised of this construction. I would give a "0" to hotel management for this!!! But, the beauty of the setting and the off the chart professional nature of the staff encourage me to give them good ratings. I would imagine in the winter there's no need for air. But the room got stuffy with the door being open.
Comment from Hotel Management
Aug. 17, 2019 by Quality and Training Department , Hotel Management
Dear guest,
First of all thank you so much for taking the time to share with us the details of your recent stay at Sport Hotel Village & Spa.
We would like to show you our most sincere apologies for the inconvenience that the works may caused you during your stay.
Sadly this works does not depende on the hotel and the noises trully dependes on the day.
On the other hand we are extremely happy to know that the service and attention of our staff really made a difference during your stay.
We really hope to have the opportunity of welcome you back.
Best regards,
