Note fondée sur 908 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 févr. 2024 par Customer Service, Gestion de l’hôtel
Thanks for the great rating, Diana!We're thrilled you enjoyed your time at Beach Retreat & Lodge at Tahoe so much! We look forward to sharing an even better experience with you soon.
par un voyageur
Publié le 9 juill. 2022 sur Expedia
Hotel avec piscine et près du lac (eau brune et avec algues)
aucune chaise à la plage
beau coucher de soleil
chambre au gout du jour et propre malgré le look vieillot de l'hotel
Le mot resort dans le titre est trompeur...à part une piscine....
Commentaires de Gestion de l’hôtel
15 juill. 2022 par Front Desk Agent, Gestion de l’hôtel
Christine,
Thank you for providing us with a review of your stay with us. We do our best to give each guest a memorable stay!
par un voyageur
Publié le 20 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Customer Service, Gestion de l’hôtel
Jennifer, it's great to see your rating for Beach Retreat & Lodge at Tahoe. We're thrilled to know your stay with us met your expectations to a great extent. Remember, we're here for you next time you decide to visit. It would be our pleasure to serve you again. Thank you for choosing us for your visit.
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Very nice property right on the lake
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Customer Service, Gestion de l’hôtel
Jennifer, we're delighted to hear you found the Beach Retreat & Lodge at Tahoe to be such a pleasant place, particularly with its enviable lakeside location. We hope to welcome you back soon.
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Next to the beach, that's the only good thing I could say about this place, although that didn't matter for the winter season cause ski resort's are far from there, 27 minutes walk. Very overpriced and top of that $36 hidden fee as resort fee. There are plenty hotel/motel two three blocks from hevenly Ski resort. I would definitely tri them over this place.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Customer Service, Gestion de l’hôtel
Abdullah, it sounds like you appreciated the beachfront location, but had some concerns. While we are indeed situated a little distance from the ski resorts, many guests enjoy the scenic environment we provide. We understand how important transparency is, so we apologize if the resort fee came as a surprise. We'll be sure to make this information clearer in the future. We appreciate your feedback and hope you would consider giving us a chance to deliver a more satisfactory experience.
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Customer Service, Gestion de l’hôtel
Thank you for the 4-star rating, Herman!It's great your time at Beach Retreat & Lodge at Tahoe was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!
par un voyageur
Publié le 19 févr. 2024 sur Hotels
It was not as good as the price.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Customer Service, Gestion de l’hôtel
We appreciate the feedback, Ahmad.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.
par un voyageur
Publié le 18 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Customer Service, Gestion de l’hôtel
Thank you for the fantastic rating, Karen!It's outstanding you had such a wonderful experience at Beach Retreat & Lodge at Tahoe. We care about the satisfaction of our guests. We can't wait to see you again soon!
par un voyageur
Publié le 18 févr. 2024 sur Expedia
Amazing customer service! We were so happy with our stay
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Customer Service, Gestion de l’hôtel
Katherine, we're absolutely thrilled to hear how much you enjoyed your stay at Beach Retreat & Lodge at Tahoe. Our team members strive to provide incredible service and your kind words are truly appreciated. We look forward to welcoming you back in the future!
par un voyageur
Publié le 12 févr. 2024 sur Expedia
Love the views from the rooms. Very convenient if needed to go to the store or find something to eat.
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Customer Service, Gestion de l’hôtel
Jennie, thank you for taking the time to share your experience. It's fantastic to hear that you loved the views from your room at Beach Retreat & Lodge at Tahoe. We're also glad you found our location convenient for all your needs. We hope you had a memorable stay with us and look forward to welcoming you back in the future. Safe travels!
