Note fondée sur 170 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 août 2022 sur Expedia
par un voyageur
Publié le 7 mars 2024 sur Expedia
"Renovated" is a loose term. The stone floor in the bathroom was icky, crumbling, dirty in the grout between tiles and freezing cold. Walls are paper thin. There are nicer hotels in the South Lake Tahoe area for less.
Commentaires de Gestion de l’hôtel
16 mars 2024 par Mariel, Gestion de l’hôtel
Thank you for your review. The Playpark Lodge was renovated in 2019 by the previous owners and it was not a complete renovation. The Playpark Lodge is under new ownership and we are currently in the process renovating all rooms to meet our standards of quality, comfort and beauty. We are very EXCITED about this project. We appreciate you taking the time to leave this review and share this feedback with us.
par un voyageur
A good value for a decent room
Publié le 26 févr. 2024 sur HotelsA good value compared to many of the overpriced hotels and motels the weekend after Presidents Day weekend. The room had a primary bedroom, a secondary bedroom with a bunk bed for the kids (though with no door), a small common room with a small refrigerator (but no freezer section), microwave, coffee maker, and disposable plates/cups/utensils/paper towels. The primary bed was only double sized but had a comfortable foam mattress. The bathroom was pretty small with not much counter space to put things down, and a small shower stall (with an absurdly tight knob to turn on the water and adjust the temperature) with a curtain that didn't quite stretch the whole way across. The walls were thin and we could hear the TV and conversations from the next unit though muffled and primarily from the common room and not as much from the primary bedroom. The room (unit 2) was one of the closer ones to highway 50, but it was far away enough and the road is not traveled by vehicles at very high speeds so road noise was not really an issue the way it can be with motels near highway 80 in Truckee.
So, various little complaints, but overall a good value and I would consider staying there again. Having said that, friends got a last minute room at the Hilton for like $50 more/night and I would guess that would be much better overall, but I don't believe that was available when I booked months in advance and likely the result of late cancellations.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par April, Gestion de l’hôtel
Thank you for the detailed review. It's great to hear that you found the accommodation to be a good value overall, considering the amenities and the reasonable pricing compared to other options in the area. We appreciate your honest feedback about the room's features, such as the size of the primary bed and the bathroom layout. It's important for us to continuously improve. Just to clarify, our beds are queen-sized, and we've measured them accordingly. We apologize for any confusion and appreciate your consideration for a future stay.
par un voyageur
Publié le 18 févr. 2024 sur Expedia
It was a pleasure residing at the Play Park Lodge. We came to celebrate my husbands birthday and it was super convenient for food areas and things to do. We went exploring and didn’t have to worry about a long drive because it was RIGHT THERE !!! 10/10 I recommend!!!!…
Commentaires de Gestion de l’hôtel
18 févr. 2024 par Yzzy, Gestion de l’hôtel
Thank you so much for your wonderful review! We're thrilled to hear that you had such an enjoyable stay at Play Park Lodge and that our convenient location added to your celebration. It's always a pleasure to provide our guests with a memorable experience. We appreciate your recommendation and hope to welcome you back again soon! Best wishes.
par un voyageur
Publié le 12 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Yzzy, Gestion de l’hôtel
Thanks for leaving us a perfect rating, Rachel! We look forward to welcome you back to our property in the future. Safe travels!
par un voyageur
Publié le 6 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 mars 2024 par Yzzy, Gestion de l’hôtel
Thank you for your amazing review, Keith! We're thrilled you enjoyed your stay at our lodge. Hope to welcome you back soon!
par un voyageur
Publié le 2 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 févr. 2024 par Yzzy, Gestion de l’hôtel
Hi Christopher. Thank you for leaving us a great rating. We are excited to welcome you again in the future.
par un voyageur
Publié le 15 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 févr. 2024 par April, Gestion de l’hôtel
Oh no. We are sorry to hear that we missed the mark on your stay. We always welcome and are open to constructive feedback so we can improve the stay for our current and future guests. As we always look for ways to improve stays for our guests, we’ll look into upgrading our amenities moving forward. We appreciate you taking the time to leave this review and share this feedback with us. We wish you all the best in your future travels.
par un voyageur
Publié le 7 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Yzzy, Gestion de l’hôtel
Thank you for your positive review! We're thrilled you enjoyed your stay. If you have any specific feedback or suggestions, we'd love to hear them. Looking forward to hosting you again!
par un voyageur
Publié le 6 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Yzzy, Gestion de l’hôtel
Thank you for taking the time to share your experience! We're always striving to be the best, and your feedback helps us get there.
