Avis South Lake Chalet #8-New Boutique Suite-Minutes to Heavenly & Lake Tahoe

Perfect stay

We had a lovely fun stay in Tahoe! The bed was amazingly comfortable and having a fireplace really made the room nice and warm

Our unit was very clean, nicely updated and had everything we needed for a 5 night stay. Nice touches with disposable slippers, ear plugs and sleeping mask. Loved the location…easy walk to Heavenly village and the beach area at the lake. Management was very responsive. We appreciated the detailed instructions for the room. Would stay again.

There are many pluses to this property - clean, quiet, comfortable bed, large bathroom, pretty renovated room, and great location. I rarely leave reviews but a few smaller issues impacted our overall enjoyment enough that I feel compelled to share. First - no drawer space, just a hanging rod for clothes and then a basically useless wooden shelf WAY up above it that even my 6'1" husband couldn't reach and one small open shelf below which we used for our shoes (it wasn't large enough to accommodate 2 people's folded ski and regular clothes and I don't want to stare at our socks & underwear anyway). I did mention this to management and they responded that they were sorry I was unhappy but the online photos and room description didn't show/mention dressers. I guess I just took it for granted that all hotel rooms offered a place to put away all your clothes. The room was pretty small overall and there weren't any folding luggage racks available, so we were challenged to find enough space to keep our suitcases out and open without stepping over them. I wasn't happy about living out of a suitcase for four days. I put mine bedside on the floor and my husband put his up on the small desk. Our other main issue was it was too high tech!. Granted, we're both 60+ and this probably doesn't bother the younger crowd...LOL. I knew when we received a lengthy check-in email that something was up. There were instructions on how to open and lock the electronic door, plus there was a 9 digit code to enter so every time we got back to the room I had to pull out my phone to get the code that I screenshot. The a/c unit on the wall wasn't easy to figure out and then one night the fireplace kept turning off and on by itself, which was bizarre. Management was immediately responsive, but pointed out that all my questions could be answered in the check-in email. My thought was, to be honest, we're on vacation and I was irritated to take time to refer back through all the instructions for things that should be no-brainers. We never did figure out how to get "regular" TV/cable and didn't care for the "off-brand" channels that were offered. Lastly, on check-out day we were asked to clean up. I'm normally one of the cleanest guests and will leave a room in great shape anyway, but I don't think you should be expected/required to take out your trash and wash your few dishes.

Nice renovation of a small former motel room. Great location too!