Note fondée sur 70 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,8 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 févr. 2024 sur Expedia
No tienen buenas opcionea de restaurante. La atención al cliente es muy regular
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Tracia Brathwaite Director of Operations, Gestion de l’hôtel
Dear kellyThank you for taking the time to provide your feedback regarding our menu options. We appreciate your input and apologize for any inconvenience caused by the limited choices you experienced. We continuously strive to enhance our offerings to cater to a diverse range of preferences and dietary requirements. Rest assured, your comments will be taken into consideration as we work to improve our menu selection. We hope to have the opportunity to better serve you in the future.
par un voyageur
Publié le 26 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 janv. 2024 par Tracia Brathwaite Director of Operations, Gestion de l’hôtel
Dear ElisabethThank you for taking the time to share your feedback with us. We genuinely appreciate all comments, as they help us improve and provide a better experience for our guests.We are truly sorry to hear that your recent stay did not meet your expectations. Your satisfaction is our top priority, and we regret that we fell short in delivering the level of service you deserve.To better understand your concerns and address them appropriately, we would greatly appreciate it if you could provide us with more details about the specific issues you encountered during your stay. This will help us identify areas that require attention and make the necessary improvements.Once again, we apologize for any inconvenience you may have experienced, and we hope for the opportunity to welcome you back in the future and provide you with a more positive experience.
par un voyageur
Publié le 25 janv. 2024 sur Expedia
The staff was very accommodating. The view and the unit were perfect. The villa was equipped with everything we needed. Cleaning staff was ok. All other staff were great. Concierge, Shane and Joanna, were very helpful. The beach although not large had easy access into the water.
Commentaires de Gestion de l’hôtel
29 janv. 2024 par Tracia Brathwaite Director of Operations, Gestion de l’hôtel
Dear SallyThank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had an enjoyable experience during your stay with us.Our team works hard to provide exceptional service, and it's incredibly rewarding to know that we were able to meet your expectations. Your kind words motivate us to continue delivering the best possible experiences for our guests.We appreciate you highlighting specific aspects of your stay that stood out to you. It means a lot to us that you enjoyed [mention specific amenities, services, or features]. We take pride in creating a welcoming and comfortable environment for our guests.Your feedback is invaluable to us, and we hope to have the pleasure of hosting you again in the future. If there's anything specific you love and would like to share with others, feel free to mention it on our social media pages.Once again, thank you for choosing St. Peters Bay. We look forward to welcoming you back soon!
par un voyageur
Great Hotel
Publié le 19 janv. 2024 sur HotelsGreat Hotel, only to take in consideration that there is no front desk or reception after 7 PM.
Commentaires de Gestion de l’hôtel
19 janv. 2024 par Tracia Brathwaite Director of Operations, Gestion de l’hôtel
Dear LorenaWe value your memorable experience and thank you for taking the time to write us this wonderful review. We appreciate your feedback regarding the reception. We are currently reviewing the procedure to maximize its effectiveness. Once again, we appreciate your choice of us and hope to see you again in paradis
par un voyageur
Publié le 28 déc. 2023 sur Expedia
A well-maintained property with clean rooms, great pool and a very nice beach, with helpful staff that are happy to set up sun beds with towels and shade. There is drink service at the beach although a bit slow. However, there is cold drinking water available via self-serve all the time. One important tip - the beach is divided into three by barrier rocks. Of the three sections, the one furthest away from the towel cabana has best ocean floor - with almost no rocks. The other two sections do have rocks which makes swimming harder. So if you plan to swim, just head to the furthest section and you will have a great swimming experience. There is a chef's restaurant onsite, with well-prepared tasty dishes. A . Overall, this place is a quiet, peaceful oasis and we will happily return in the future.
Commentaires de Gestion de l’hôtel
10 janv. 2024 par Management Team, Gestion de l’hôtel
Dear Valuable guestWe are grateful that you took the time to write us such a lovely review. We are happy that we could leave you with enduring memories from your visit. We appreciate your great feedback and kind remarks regarding our property. Our tram employees are professionals in the hospitality industry who consistently go above and beyond the call of duty. We appreciate you choosing us, and we look forward to many more visits from you to our lovely paradise in the future.
par un voyageur
Publié le 16 déc. 2023 sur Expedia
On the beach
Commentaires de Gestion de l’hôtel
19 déc. 2023 par Ja-nee Cumberbatch, Gestion de l’hôtel
On behalf of the staff and management team, thank you for choosing us.
par un voyageur
Publié le 10 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
12 déc. 2023 par Ja-nee Cumberbatch, Gestion de l’hôtel
On behalf of our staff and management team, thank you for choosing us! I
par un voyageur de Edmonton
Publié le 6 déc. 2023 sur Expedia
Very quiet. Beautiful grounds and pool area
Commentaires de Gestion de l’hôtel
12 déc. 2023 par Ja-nee Cumberbatch, Gestion de l’hôtel
On behalf of our staff and management team, thank you for choosing us!
par un voyageur
Publié le 30 nov. 2023 sur Expedia
We had a wonderful stay at St. Peter’s Bay! Everything was top notch. The room was beautiful and very clean. We enjoyed all of the amenities this property has to offer. Every staff member we encountered at the hotel was extremely polite and friendly. The concierge made sure every detail of our trip was perfect and personalized. We highly recommend this property and would love to come back again one day!
Commentaires de Gestion de l’hôtel
30 nov. 2023 par Ja-nee Cumberbatch, Gestion de l’hôtel
On behalf of our staff and management team, thank you for choosing us.We look forward to feature stays.
par un voyageur
Publié le 27 nov. 2023 sur Expedia
Very private and safe!
Oh and BEAUTIFUL sunsets🌴🌴🌴
Commentaires de Gestion de l’hôtel
29 nov. 2023 par Ja-nee Cumberbatch, Gestion de l’hôtel
On behalf of our management team , thank you for choosing us!
