Ratings based on 920 Guest Reviews
Hear it directly from our travellers
3.4 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from SPOKANE
Posted Apr. 28, 2024
Price was good.
Comment from Hotel Management
May 1, 2024 by Manager, Hotel Management
Hello MOSES,We are pleased to hear that you found our prices to be favorable during your stay with us. Thank you for sharing your feedback with us.
by A traveller
Posted Mar. 23, 2024
This was probably the grossest place I have ever been in my life. The room stunk so bad we couldn’t breathe, the lights didn’t work, the bathroom wasn’t close to the picture, the bedspread was damp, there was brown splatters on the wall. We ate the cost and went to a different hotel. They were shocked we went there and said there was a dead body discovered there last week. Not to mention all the drug deals and tweakers…DO NOT GO!!!
Comment from Hotel Management
Mar. 24, 2024 by Manager, Hotel Management
Hello Jaimie,We are sorry to hear about your experience and take all feedback seriously. We strive to provide a comfortable and safe environment for all our guests. For any further concerns, please reach out to our management team directly. Thank you for bringing this to our attention.
by A traveller
Posted Feb. 27, 2024 on Expedia
Comment from Hotel Management
Mar. 22, 2024 by Manager, Hotel Management
Hello Catherine, We regret to hear that your experience did not meet your expectations. Please feel free to reach out to us directly with any additional feedback you would like to share so we can address any concerns you may have had during your stay.
by A traveller
Posted Feb. 26, 2024 on Expedia
Front counter was very rude
Comment from Hotel Management
Feb. 28, 2024 by Manager, Hotel Management
Hello Dara, We strive to provide excellent customer service and will address your feedback with our team for further improvement. Your experience is important to us and we thank you for bringing this to our attention.
by A traveller
Posted Feb. 26, 2024 on Expedia
Nice stay
Comment from Hotel Management
Feb. 28, 2024 by Manager, Hotel Management
Hello Laquisha,We appreciate you taking the time to share your feedback with us. If there's anything we can do to make your next stay even better, please don't hesitate to reach out to us. Thank you for choosing our hotel for your recent visit.
by A traveller
Posted Feb. 23, 2024 on Expedia
Comment from Hotel Management
Feb. 24, 2024 by Manager, Hotel Management
Hello Andre,We're sorry to hear that your experience at our hotel was not completely satisfactory. Please don't hesitate to reach out to us directly to share any specific feedback you may have so we can address any issues. We hope to welcome you back in the future for an improved stay.
by A traveller
Posted Feb. 18, 2024 on Hotels
Comment from Hotel Management
Feb. 20, 2024 by Manager, Hotel Management
Hello Tonnie,We appreciate your high rating and are glad to know you enjoyed your stay overall. If there is anything specific you would like to share or any suggestions for improvement, please don't hesitate to reach out to us. We value your input and hope to welcome you back in the future.
by A traveller
Posted Feb. 18, 2024 on Expedia
I liked hiw friendly and easy check in and also letting me add another night for a room most places are long process but the were very fast and painless process.
Comment from Hotel Management
Feb. 20, 2024 by Manager, Hotel Management
Hello Jacob,We are delighted to hear that you found our check-in process efficient and our team friendly. Our goal is always to provide a hassle-free experience for our guests. If there's anything else we can assist you with, please feel free to reach out.
by A traveller
Posted Feb. 18, 2024 on Expedia
Comment from Hotel Management
Feb. 20, 2024 by Manager, Hotel Management
Hello Victor,We are thrilled to hear that you had a wonderful experience at our hotel! Please do not hesitate to reach out to us if you have any further comments or suggestions. We look forward to welcoming you back soon!
by A traveller
Posted Feb. 12, 2024 on Expedia
would not recommend this place
Comment from Hotel Management
Feb. 14, 2024 by Manager, Hotel Management
Hello Scott, Thank you for taking the time to share your feedback with us. We appreciate all guest opinions as they help us improve our services. We apologize if your experience did not meet your expectations and would like to learn more about what aspects you found unsatisfactory. Your input is valuable to us and we hope to have the opportunity to better serve you in the future.
