Note fondée sur 187 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,2 Service et personnel
3,0 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 août 2022
The property emailed me 5 days Before we were set to arrive to let me know that our hotel rooms have been canceled. With no real explanation
par un voyageur
Publié le 11 mai 2020 sur Expedia
When we got there there was a note on the office door that the owners have been evicted since january. So needless to say we had to find another one.
Commentaires de Gestion de l’hôtel
13 mai 2020 par Joey, Gestion de l’hôtel
Hi, Brooke! We regret the trouble caused. Be assured, this feedback has been passed to our concerned team and necessary steps will be taken to avoid such issues in the future. Looking forward to hosting you with an awesome experience in the future. Regards, Joey
par un voyageur de Spokane, WA
Publié le 6 mars 2020 sur Expedia
Customer service was good. The facility was terrible. Not what i expected. The rooms smelled terrible.
Commentaires de Gestion de l’hôtel
6 mars 2020 par Ammy, Gestion de l’hôtel
Sorry for the disappointment, Sam! This is not the kind of experience which we are known for, however, we have shared the stern feedback with our team so that corrective actions are taken leading to this concern to ensure a relaxing stay for our guests when they visit us next time. Looking forward to a long and meaningful association with us in the future. Regards, Ammy
par un voyageur
Publié le 2 mars 2020 sur Hotels
Commentaires de Gestion de l’hôtel
2 mars 2020 par Cheshta, Gestion de l’hôtel
Hi, Jinhee! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead :) Regards, Chris
par un voyageur
Warning
Publié le 22 févr. 2020 sur HotelsThis property was closed when I arrived there - I still have not received a reimbursement for my two-night booking. There was a Sheriff's notice on the front door -- not happy at all!
Commentaires de Gestion de l’hôtel
23 févr. 2020 par Cheshta, Gestion de l’hôtel
We truly regret the distress caused, We have highlighted this to our concerned team and be assured the corrective measures will be taken to resolve it appropriately. Regards, Cheshta
par un voyageur
Just don’t
Publié le 26 janv. 2020 sur HotelsName change. Now OYO. It’s really gone down hill since we stayed here a few years back. It used to have a breakfast. Now it says coffee is available but it wasn’t made in the morning. Cold from the night before? Morning employee surprised when we asked for cups. She was useless. Night time clerks and lady who cleans rooms are still good. Rooms are clean but no soap, hot water took forever and we had to ask for towels. Cheap place so we weren’t expecting luxury. This was beyond bad. Dog poop all over the outside. Homemade Do Not Disturb sign took the cake. Literally a sign of how much this place has gone down
Commentaires de Gestion de l’hôtel
27 janv. 2020 par Cheshta, Gestion de l’hôtel
Hi, Erin! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Cheshta
par un voyageur
Publié le 19 janv. 2020 sur Hotels
I booked a room n all the rooms were dirty so they had to upgrade me to another room. It was dirty.furniture broken.no towels or soap.
Commentaires de Gestion de l’hôtel
21 janv. 2020 par Cheshta, Gestion de l’hôtel
Hi, Tamra! Sorry for the trouble faced. We have duly noted your feedback and ensure better services in the future. Have a nice day ahead :) Regards, Cheshta
par un voyageur
Publié le 19 janv. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
20 janv. 2020 par Cheshta, Gestion de l’hôtel
Thank you so much for the wonderful rating, Luis! We hope to host you again soon. Have a nice day ahead :) Regards, Cheshta
par un voyageur de Trail ,Canada
Publié le 18 janv. 2020 sur Expedia
Stayed here on a winter storms night was comfortable a little run down but the price was right and the staff was friendly
Commentaires de Gestion de l’hôtel
19 janv. 2020 par Cheshta, Gestion de l’hôtel
Hi, Daniel! Thanks for sharing your valuable feedback with us. Your kind words encourage us to achieve a new standard of overall experience. Regards, Cheshta
par un voyageur
Publié le 17 janv. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
18 janv. 2020 par Cheshta, Gestion de l’hôtel
Thanks for rating us positively, We hope to welcome you again soon. Have a nice day :) Regards, Cheshta
