Note fondée sur 27 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
2,7 sur 5
50 % des clients le recommandent
2,9 Propreté de la chambre
3,4 Service et personnel
3,1 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur

Publié le 5 févr. 2024 sur Expedia
The room was dirty. The floor was not clean, haven't even been swept. The hand towel in bathroom was dirty. No wash cloths were provided. The shower at the drain had pink/mold. I know this is a two star hotel but I still expect a clean room.
Commentaires de Gestion de l’hôtel
6 févr. 2024 par Paul P., Gestion de l’hôtel
Thank you for taking your time and giving us a feedback. Sorry that we did not meet your expectation but please rest assure that we are working very hard to get this property up and running. We are remodeling this property as we speak.
3 sur 5
par un voyageur

Publié le 2 déc. 2023 sur Hotels
Staff at check in were very nice. Everyone was very friendly. I think the hotel is about to undergo some renovations so the room wasn’t esthetically pleasing, but the bed was very comfortable & met our needs. We were only there for one night, so it was tolerable.
Commentaires de Gestion de l’hôtel
5 déc. 2023 par russell 3rd shift night auditor, Gestion de l’hôtel
THANK YOU BARBARA, YES WE ARE GOING THRU MAJOR CHANGES. ALL NEW FLOORING. BEDS, MATTRESSES, ALSO UP DATING OUR LOBBY AND DINING AREAS. WE HOPE YOU WILL RETURN AND SEE THE CHANGES IF YOUR TRAVELS PASS THIS WAY.
3 sur 5
par un voyageur

Publié le 16 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
18 nov. 2023 par Paul P., Gestion de l’hôtel
Thank you for taking your time and giving us a feedback. Sorry that we did not meet your expectation but please rest assure that we are working very hard to get this property up and running. We are remodeling this property as we speak.
4 sur 5
par un voyageur

Publié le 16 oct. 2023
Property under construction.
Commentaires de Gestion de l’hôtel
17 oct. 2023 par Springfield Inn , Gestion de l’hôtel
Dear Randall,Thank you for your review and we appreciate your kind words very much. I am, however, sorry to hear about the unexpected charges through your booking company.
5 sur 5
par un voyageur

Excellent experience nice rooms

Publié le 16 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
17 oct. 2023 par Springfield Inn , Gestion de l’hôtel
Dear Nancy, thank you for your review and we appreciate your kind words very much. I am, however, sorry to hear about the unexpected charges through your booking company.
5 sur 5
par un voyageur

Publié le 9 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
13 nov. 2023 par russell 3rd shift night auditor, Gestion de l’hôtel
thank u.
2 sur 5
par un voyageur

Publié le 4 oct. 2023 sur Expedia
I had to kill 10 stink bugs in the room. No breakfast supplies just coffee and yogurt. I would not recommend this facility.
Commentaires de Gestion de l’hôtel
8 oct. 2023 par russell 3rd shift night auditor, Gestion de l’hôtel
i worked the oct 3 breakfast shift. you either checked out before 6 am. or after 9 am. these are our breakfast hours, no we do not offer a cooked hot breakfast. we provide pastries, cereal, and oatmeal hot water for hot meal. i am sorry ur stay was not satisfactory, but as i stated i put out all breakfast items on oct 3.
1 sur 5
par un voyageur

Publié le 22 sept. 2023 sur Expedia
Room dirty when was the last time used coffee pot was taken to front desk. Dirty. Placed rev in April for 3 days not at 100. A night. Will not be back and will not let anybody I know stay there
Commentaires de Gestion de l’hôtel
25 sept. 2023 par Paul P., Gestion de l’hôtel
Thank you for taking your time to write a review. I would like to inform you that the property is under new management since June. We are trying our best to get everything together. We are about to start remodeling the hotel. Please give us one more chance whenever you’re back in the area to see our hospitality once the remodeling is finished.
1 sur 5
par un voyageur

Publié le 26 août 2023 sur Expedia
Dirty, run down, paid with expedia but the hotel tripple charged me. Waiting for refund.
Commentaires de Gestion de l’hôtel
1 sept. 2023 par Paul p., Gestion de l’hôtel
Thank you for taking your time to give us feedback. We are working towards cleanliness. We are starting to remodel the hotel in a month or so. I did see that you were charged but a refund was also issued on your card.
4 sur 5
par un voyageur

Overall Good

Publié le 5 août 2023 sur Hotels
Clean older hotel. Staff was nice. Free breakfast was only coffee yogurt and dry cereal. You will need to plan that meal elsewhere. Overall good condition. As a female staying with kids i felt safe in hotel but there needs more lighting in parking lot.
Commentaires de Gestion de l’hôtel
14 août 2023 par Springfield Inn , Gestion de l’hôtel
Dear William, Thank you for your review and we appreciate your kind words very much. I am, however, sorry to hear about the unexpected charges through your booking company.