Ratings based on 932 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted May 23, 2024
I’m very impressed with this Sleep Inn. It’s very clean, and I am a stickler for cleanliness. The front desk attendant was incredibly helpful and friendly. The room is well appointed for a hotel room in this class. I would recommend this property.
Comment from Hotel Management
May 24, 2024 by Krista, Hotel Management
Thank you for your wonderful feedback! We're delighted to hear that you were impressed with our cleanliness, as well as the helpfulness and friendliness of our front desk attendant. It's great to know that you found the room well-appointed and that you would recommend our property. Your satisfaction is our top priority, and we look forward to welcoming you back in the future.Yours In Service,Krista OlsonGeneral Manager
by A traveller from Bronx
Posted Feb. 26, 2024 on Expedia
It was reasonably quiet. The continental breakfast was good. The room was clean & comfortable. I would stay here again.
Comment from Hotel Management
Feb. 27, 2024 by Krista, Hotel Management
Thank you for sharing your positive experience with us. We're glad to hear that you found our hotel reasonably quiet, enjoyed the continental breakfast, and found the room clean and comfortable. Your satisfaction is important to us, and we're pleased to know that you would choose to stay with us again.We look forward to welcoming you back in the future.Yours In Service,Krista OlsonGeneral Manager
by A traveller
Not bad
Posted Feb. 25, 2024 on HotelsThe staff were extremely nice and helpful. Hotel is a bit dated but clean and smelled well. The walls are thin. Our first night our next door neighbors were extremely loud with their tv and the other things they were doing. Went to the front desk at 3:00am to ask for help. The nice guy tried to knocking on their door(the noise was also obvious from the outside hallway as well. They did not answer so then he called twice(I only know that because we could hear everything). The sound of the tv went down a bit but always stayed on. This continued into the morning. The front desk apologized and did say these guest were checking out that day so we could have at least one night of good sleep. Everything else was great and we would stay there again. Parking was easy in and out as well.
Comment from Hotel Management
Feb. 26, 2024 by Wes, Hotel Management
Thank you for your feedback. We're glad to hear that you found our staff extremely nice and helpful. Please accept our sincerest apologies for the inconvenience caused by the loud neighbors. We're glad our team tried to address the situation promptly, but I am sorry to hear it was unsuccessful. We'll explore ways to try and mitigate noise disturbances in the future.We're pleased to know that everything else about your stay was great, and we look forward to welcoming you back on your next visit for an even more peaceful stay.Yours In Service,Wes LomisonAGM
by A traveller
Posted Feb. 25, 2024 on Hotels
Very friendly staff, clean accommodations. Would highly recommend.
Comment from Hotel Management
Feb. 26, 2024 by Krista, Hotel Management
Thank you for your kind words! We're delighted to hear that you found our staff friendly and the accommodations clean. Your recommendation means a lot to us. If you ever find yourself in the area again, we'd be thrilled to welcome you back for another enjoyable stay.Yours In Service,Krista OlsonGeneral Manager
by A traveller
Posted Feb. 24, 2024 on Hotels
Comment from Hotel Management
Feb. 26, 2024 by Krista, Hotel Management
Thank you for choosing to stay with us and for leaving a 10 out of 10 rating. We're thrilled to know you had a great experience. If you have any specific feedback or suggestions, we'd love to hear them. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful stay.Yours In Serivce,Krista OlsonGeneral Manager
by A traveller
Posted Feb. 22, 2024
Comment from Hotel Management
Mar. 21, 2024 by Wes, AGM, Hotel Management
Thank you for staying with us at the Sleep Inn near Penn State. We are happy you enjoyed your stay with us. We hope to see you again soon!
by A traveller
Posted Feb. 4, 2024 on Expedia
Comment from Hotel Management
Feb. 5, 2024 by Krista, Hotel Management
We sincerely apologize that your recent stay fell short of expectations, and we appreciate your honest feedback. Your experience is important to us, and we're committed to addressing any concerns you may have had.To better understand your specific issues and make improvements, we would be grateful if you could get in touch with us to share more details about what aspects of your stay were unsatisfactory. Your input is crucial in helping us enhance our services.We value your patronage and hope to have the opportunity to make amends on a future visit. If there's anything we can do to address your concerns or if you have additional feedback, please feel free to reach out. We look forward to the chance to provide you with a much-improved experience in the future. Safe travels.Yours In Service,Krista OlsonGeneral Manager
by A traveller
Posted Jan. 28, 2024 on Expedia
PSU Hockey Weekend
Comment from Hotel Management
Feb. 5, 2024 by Krista, Hotel Management
Thank you for the outstanding 5-star rating! We're delighted to hear that you had a wonderful stay, when you were in for the PSU Hockey game. It's fantastic that you enjoyed your time with us; we have a convenient location to activities on the Penn State campus.We appreciate your positive feedback, and we hope to have the pleasure of hosting you again for future PSU events or any other occasion. Safe travels and thank you for choosing our hotel!Yours In Service,Krista OlsonGeneral Manager
by A traveller
Posted Jan. 28, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by Wes, AGM, Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations during your stay with us. Your satisfaction is important to us as a valued guest. We welcome you to reach out to us for any further assistance or commentary. We hope for an opportunity to properly host you in the future.
by A traveller
Nice stay
Posted Jan. 28, 2024 on HotelsEveryone we encountered was very nice and helpful. The hotel overall is pretty dated but the room was updated nicely. Weird little toilet area with shower stall but it was clean. Breakfast was fine…waffle maker, small selection of cereal, wrapped breakfast sandwiches, English muffins, coffee, and juices. Overall: nice.
Comment from Hotel Management
Feb. 5, 2024 by Krista, Hotel Management
Thank you for your feedback! We're glad to hear that everyone you encountered was pleasant and helpful. We appreciate your comments on the updated room, cleanliness, and the breakfast offerings. We're pleased to know that, overall, your stay was a positive experience. If your travels bring you back our way, we look forward to welcoming you again.Yours In Service,Krista OlsonGeneral Manager
