Note fondée sur 890 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great service
Publié le 4 juill. 2023 sur HotelsGreat location to do the IRONMAN 70.3 Happy Valley, just a few minutes from the stadium. The staff was super friendly and helpful.
Commentaires de Gestion de l’hôtel
5 juill. 2023 par Ryan - GM, Gestion de l’hôtel
Thank you for your excellent review. We are so glad that you enjoyed your visit so much! We hope that you will come see us again soon
par un voyageur
Publié le 12 août 2021 sur Hotels
par un voyageur
Publié le 17 mars 2024 sur Expedia
The Check-In was terrible….There was one person at the front desk at 4PM Check-in time.
We were online for one hour. We left and came back at 8PM to Check -In again.
Commentaires de Gestion de l’hôtel
18 mars 2024 par Ryan - GM, Gestion de l’hôtel
Thank you for your review. We are really sorry for the issues that you experienced during your visit. Thank you for making us aware so that we can address them.
par un voyageur
Publié le 11 mars 2024 sur Expedia
Very nice hitel
Commentaires de Gestion de l’hôtel
11 mars 2024 par Ryan - GM, Gestion de l’hôtel
Thank you for your excellent review. We are so glad that you enjoyed your visit so much and we hope that you will come see us again.
par un voyageur de Breinigsville
Publié le 10 mars 2024 sur Expedia
Bathroom was not cleaned from prior guest thoroughly. We were walking on bath salts. Curtain rod was missing in main bedroom. No sheets on pull out bed and when asked for them to be supplied, was given folded sheets to put on myself.
Commentaires de Gestion de l’hôtel
11 mars 2024 par Ryan - GM, Gestion de l’hôtel
Thank you for your review. We are sorry we did not do more to ensure your comfort and satisfaction. We hope that you will come give us another chance some time.
par un voyageur
Desperately in Need of Deep Cleaning
Publié le 10 mars 2024 sur HotelsHonestly, when you book a hotel ranked 9/10, you expect a room that doesn't have pills under the desk (someone clearly didn't vacuum), a tub that doesn't have a permanent, disgusting looking puddle, a pool without caution tape up around the one end, and a place that doesn't look like it was due for a deep cleaning a decade ago.
If you assume you're going to stay somewhere nice and clean - go somewhere else.
I've booked one place worse than this on Hotels.com - a cheap motel with blood stains on the wall/floor. That's the bar. That's the only place I've been worse than the Penn Stater.
Commentaires de Gestion de l’hôtel
11 mars 2024 par Ryan - GM, Gestion de l’hôtel
Thank you for your review. We are sorry we did not do more to ensure your comfort and satisfaction. We hope that you will come give us another chance some time.
par un voyageur
Publié le 6 mars 2024 sur Expedia
Excellent!
Commentaires de Gestion de l’hôtel
11 mars 2024 par Ryan - GM, Gestion de l’hôtel
Thank you for your excellent review. We are so glad that you enjoyed your visit so much and we hope that you will come see us again.
par un voyageur
It was ok
Publié le 3 mars 2024 sur HotelsWell there was no soap in shower. Vending machine wasn't working. Also hotel charged me $25 and i have no idea why. Other than that it was a nice stay.
Commentaires de Gestion de l’hôtel
6 mars 2024 par Ryan - GM, Gestion de l’hôtel
Thank you for your review. We are sorry we did not do more to ensure your comfort and satisfaction. We hope that you will come give us another chance some time.
par un voyageur
Publié le 3 mars 2024 sur Expedia
Penn Stater is a big hotel with a restaurant, bar and gift shop. Room was big and surrounded by trees, which is so pretty to look out at. Definitely will go back!
Commentaires de Gestion de l’hôtel
6 mars 2024 par Ryan - GM, Gestion de l’hôtel
Thank you for your excellent review. We are so glad that you enjoyed your visit so much and we hope that you will come see us again.
par un voyageur
Publié le 29 févr. 2024 sur Hotels
Nice amenities but very disappointed when I asked for an extra blanket and comforter for my son and it never came.
Commentaires de Gestion de l’hôtel
6 mars 2024 par Ryan - GM, Gestion de l’hôtel
Thank you for your review. We are sorry we did not do more to ensure your comfort and satisfaction. We hope that you will come give us another chance some time.
