Note fondée sur 434 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 mars 2024 sur Expedia
Hot tub wasn’t working pool wasn’t open no rooms with jetted tubs
par un voyageur
Publié le 28 févr. 2024 sur Expedia
par un voyageur
Publié le 24 févr. 2024 sur Expedia
Almost empty.
par un voyageur de Crystal Lake
Publié le 19 févr. 2024 sur Expedia
Staff seemed friendly at first but, then found out that the pool and hot,tub were down for,part issues. Asked about
refund or low rate and was told i was given a low rate when i my two night a month ago. Never once was informed about pool area. As I sat in the lounge area many people who, checked in were upset about not being informed of the pool conditions and asked why they were not notified in advance. Owner backed tracked and had no answers for anyone. Breakfast was a joke, the hot options were all gone and i had to go up front and ask if they were going to replenish the food as the young man was playing on his phone. He acted like I was bothering him as he stated yeah, he would be there. After some time he came over and looked and asked what the problem as and I had to go over and lift the tray to show him there was no eggs, potatoes and sausages. He said ok after he already lifted the tray before asking me. He then moved slower than a turtle crossing the street. The waffle mix was completely out as well and he acted like he did not understand why we were complaining. Reading the past reviews you will see these same issues have been going on for the past year. Amenities we’re awful.
par un voyageur
Publié le 18 févr. 2024 sur Expedia
par un voyageur
5 stars
Publié le 4 févr. 2024 sur HotelsOur stay was great. Great customer service, clean rooms, good breakfast.
par un voyageur
Publié le 27 janv. 2024 sur Hotels
We arrived about 10 minutes before check in, and he checked us in. We were a little disappointed that the hot tub was down, but the room rate was good so it was alright.
The room was clean and comfortable and breakfast was very delicious.
par un voyageur
Nothing special here
Publié le 21 janv. 2024 sur HotelsHotel pool haa been out of use for a while. Should let you know before booking with kids expecting to swim. Continental breakfast was cold and very slim picking. No JUICE. Just coffee and milk.
par un voyageur
Publié le 16 janv. 2024 sur Expedia
par un voyageur
Good size room, clean hotel
Publié le 15 janv. 2024 sur HotelsPool and hot tub were closed, but other than that everything was great. 2 queen room was spacious and had a mini fridge. Small warm breakfast in morning was nice. Easy check in and check out. Hotel was very clean
