Ratings based on 382 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 24, 2024 on Hotels
Comment from Hotel Management
Feb. 27, 2024 by Jerin, Hotel Management
Thank you for your valuable feedback
by A traveller
Posted Feb. 23, 2024 on Expedia
The room was lovely and quiet. We had some trouble with our room cards and the room was VERY HOT.
Comment from Hotel Management
Feb. 27, 2024 by Jerin, Hotel Management
Thank you for your valuable feedback I will look into it and make sure it doesn't happen going forward.
by A traveller
Posted Feb. 23, 2024 on Hotels
Comment from Hotel Management
Feb. 27, 2024 by Jerin, Hotel Management
Thank you for your valuable feedback
by A traveller
Posted Feb. 22, 2024 on Hotels
Comment from Hotel Management
Feb. 27, 2024 by Jerin, Hotel Management
Thank you for your valuable feedback
by A traveller
Posted Feb. 15, 2024 on Hotels
Comment from Hotel Management
Feb. 18, 2024 by jerin, Hotel Management
Thank you for your valuable feedback
by A traveller
Posted Feb. 15, 2024 on Expedia
The staff were great and the room was spotless. Unfortunately our room was in the older part of the hotel and had a fair amount of character. My wife has mobility issues and the sloping floor was a real issue for her. (so bad that one of the bed legs had book under it)
Comment from Hotel Management
Feb. 18, 2024 by jerin, Hotel Management
Dear Rolf,Thank you for taking the time to complete our online survey regarding your recent stay at The Parlour Inn Ascend Hotel Collection. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with room i will personally talk to the housekeeping and maintenance to check that room and make sure everything you mentioned is fixed and in good shape. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.
by A traveller
Posted Jan. 23, 2024 on Hotels
Comment from Hotel Management
Jan. 26, 2024 by Jerin, Hotel Management
Thank you for your valuable feedback
by A traveller
Posted Jan. 21, 2024 on Expedia
Comment from Hotel Management
Jan. 26, 2024 by Jerin, Hotel Management
Thank you for your valuable feedback
by A traveller
Posted Jan. 21, 2024 on Expedia
Comment from Hotel Management
Jan. 26, 2024 by Jerin, Hotel Management
Thank you for your valuable feedback
by A traveller
Posted Jan. 21, 2024 on Expedia
Comment from Hotel Management
Jan. 26, 2024 by Jerin, Hotel Management
Thank you for your valuable feedback
