Ratings based on 2,471 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 21, 2024 on Wotif
They took note of my special request, were so helpful at book in and at the restaurant. Surrounds were immaculate, the bed was so comfy. I guess my only down was that the wooden chairs in the room were very uncomfortable (hard) and the sofa was too low for me with mobility issues. Thank you for a very pleasant stay.
Comment from Hotel Management
Feb. 22, 2024 by Oaks Sunshine Coast Oasis Resort, Hotel Management
Thank you for taking the time to review your recent stay with us. We value your feedback and look forward to seeing you again soon.
by A traveller
Posted Feb. 16, 2024 on Wotif
Matt on Reception was amazing, room service food was faultless, room was tired looking, small details of crushed curtains, small touchups of maintenance needed, but the bed unfortunately was way too hard. Travelling in a car for over 10 hours you want a comfy bed at the end of the day!
Comment from Hotel Management
Feb. 18, 2024 by Oaks Sunshine Coast Oasis Resort, Hotel Management
Thank you for taking the time to review your recent stay with us. I am extremely sorry that your stay was disappointing, we welcome both negative and positive feedback from our guests as this enables us to ensure we are always improving in areas of fault. Unfortunately, this time we did not meet your expectations. I have passed your feedback on to our department managers. I hope that next time you visit the Sunshine Coast you will give us the opportunity to welcome you back.
by A traveller from Brisbane
Posted Feb. 8, 2024 on Expedia
Executive studio lovely, great bed
Only complaint was the mini fridge, freezer was frosted over and froze some of my food
This is a family resort, go somewhere else if you would like a quiet kid free pool experience
Kitchenette has kettle, toaster, microwave, needs an electric frypan
Comment from Hotel Management
Feb. 8, 2024 by Oaks Sunshine Coast Oasis Resort, Hotel Management
Thank you for taking the time to review your recent stay with us. We value your feedback and look forward to seeing you again soon.
by A traveller
Posted Feb. 5, 2024 on Lastminute
Comment from Hotel Management
Feb. 6, 2024 by Oaks Sunshine Coast Oasis Resort, Hotel Management
Thank you for taking the time to review your recent stay with us. We value your feedback and look forward to seeing you again soon.
by A traveller
Posted Jan. 30, 2024 on Expedia
This would have been the perfect little family getaway back in the day. But at the moment it needs some maintenance and some TLC. The excutive family rooms had mould on the ceiling and musty smell (we changed to 2 different rooms and all had the same issue). The waterpark was rusted and broken in places which is a hazard for little hands and feet. And general upkeep of the pool/slides/grounds left a lot to be desired. Breakfast was ok but short on options (same thing everyday) - would be nice to see a little variety.
My parents stayed in the 1 bedroom apartment which was a lot nicer, no mould, had a little kitchenett and balcony as well as a washer and drier you could use for free. Location was really good, short walk/drive to some great restaurants and a little swimming area perfect for kids called happy valley with playground.
Comment from Hotel Management
Jan. 31, 2024 by Oaks Sunshine Coast Oasis Resort, Hotel Management
Thank you for taking the time to review your recent stay with us. We value your feedback and will be sharing it with the team to look at ways we can improve. Your feedback is very detailed, and this will allow us to action areas right away. Thank you again.
by A traveller
Posted Jan. 28, 2024 on Wotif
Comment from Hotel Management
Jan. 30, 2024 by Oaks Sunshine Coast Oasis Resort, Hotel Management
Thank you for taking the time to review your recent stay with us. We value your feedback and look forward to seeing you again soon.
by A traveller
Posted Jan. 27, 2024 on Wotif
Comment from Hotel Management
Mar. 21, 2024 by Oaks Sunshine Coast Oasis Resort, Hotel Management
Thank you for taking the time to review your recent stay with us. We value your feedback and look forward to seeing you again soon.
by A traveller
Posted Jan. 26, 2024 on Wotif
Good place for young kids
Comment from Hotel Management
Jan. 28, 2024 by Oaks Sunshine Coast Oasis Resort, Hotel Management
Thank you for taking the time to review your recent stay with us. We value your feedback and look forward to seeing you again soon.
by A traveller
Posted Jan. 23, 2024 on Hotels
Comment from Hotel Management
Jan. 28, 2024 by Oaks Sunshine Coast Oasis Resort, Hotel Management
Thank you for taking the time to review your recent stay with us. We value your feedback and look forward to seeing you again soon.
by A traveller
Posted Jan. 21, 2024 on Wotif
Comment from Hotel Management
Jan. 23, 2024 by Oaks Sunshine Coast Oasis Resort, Hotel Management
Thank you for taking the time to review your recent stay with us. We value your feedback and look forward to seeing you again soon.
