Ratings based on 959 Guest Reviews

Hear it directly from our travellers
3.8 out of 5
80% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Mar. 13, 2024 on Hotels
Comment from Hotel Management
Mar. 16, 2024 by bhavneet, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey.Sincerely,
4 out of 5
by A traveller

Posted Mar. 10, 2024 on Expedia
Comment from Hotel Management
Apr. 1, 2024 by sav, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey.Sincerely,
3 out of 5
by A traveller

Posted Mar. 4, 2024 on Hotels
Hotel was fine overall. Bed was poor. Felt the springs and it was also too soft. Also the blanket was super thin. Breakfast was slim, itvwas essentially a selection of carbs, coffee was terrible.
Comment from Hotel Management
Mar. 5, 2024 by Sav, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,
4 out of 5
by A traveller

Posted Feb. 24, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by Bhavneet, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey.Sincerely,
5 out of 5
by A traveller from Ewa Beach

Posted Feb. 22, 2024 on Expedia
Room was clean, staff was friendly and helpful.. will stay again, if in the area.
Comment from Hotel Management
Feb. 23, 2024 by sav, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey.Sincerely,
2 out of 5
by A traveller from Surrey

Posted Feb. 20, 2024 on Expedia
Stayed for the pool - which wasn’t open the entire time - the hot tub was cold the first few days - should have provided a warning in advance and I would have stayed elsewhere. Staff were very pleasant.
Comment from Hotel Management
Feb. 23, 2024 by sav, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,
5 out of 5
by A traveller

Posted Feb. 19, 2024 on Expedia
Expensive but staff were excellent.
Comment from Hotel Management
Feb. 23, 2024 by sav, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey.Sincerely,
5 out of 5
by A traveller

Posted Feb. 19, 2024 on Expedia
Its close to shopping and dining and located in a quiet area. The staff were very pleasant and friendly.
Comment from Hotel Management
Feb. 23, 2024 by sav, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey.Sincerely,
4 out of 5
by A traveller

Posted Feb. 15, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by Bhavneet, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey.Sincerely,
5 out of 5
by A traveller

Posted Feb. 11, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by Bhavneet, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey.Sincerely,