Ratings based on 930 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 10, 2024 on Wotif
I liked the swimming pool and the buffet breakfast.
Comment from Hotel Management
Mar. 11, 2024 by ct, Hotel Management
Dear Jan,Thank you for your stay at our hotel and we appreciate your feedback. We are glad that you have enjoyed your stay and our breakfast service.e will be looking forward to having you stay with us again during your next visit. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow
by A traveller
Posted Mar. 10, 2024 on Expedia
Close to the train station, paddy’s market and mall and Cole’s supermarket.
Comment from Hotel Management
Mar. 11, 2024 by ct, Hotel Management
Dear Liz,We are delighted that you have had a good overall experience and enjoyed our hotel location. Our great location gives access to all the attractions in the city and makes us a great option for both business and leisure travellers.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow
by A traveller
Posted Mar. 10, 2024 on Hotels
Comment from Hotel Management
Mar. 11, 2024 by ct, Hotel Management
Dear Glenys,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow
by A traveller from Ocean Grove
Posted Mar. 8, 2024 on Expedia
I've stayed here before so I always know what am I paying for. Decent room, nice bed to sleep in and great location. All staff are lovely from reception to house keeping.
Some improvements is the cleanliness of the room and vacuum under the bed. I dropped my watch and it fell under the bed. There I saw a lot of dust and debris.
Comment from Hotel Management
Mar. 11, 2024 by ct, Hotel Management
Dear Jeffrey,Thank you very much for your continued support. We are delighted that you have had a good overall experience and enjoyed our hotel location.I have passed your comments to the relevant department heads to identify what went wrong and avoid similar issues in the future.We wish you all the best with your future travels and we will be looking forward to your next visit.Regards,Guest Service Team Metro Hotel Marlow
by A traveller
Posted Mar. 8, 2024 on Expedia
When we checked in, one of the beds was broken so we got moved to another room. The new room was slightly bigger. Air conditioner barely worked, which sucked because the weather forecast was 40°C. Room cleaning wasn’t good, had to request cleaning. The washroom setup was odd, it was awkward to wash face at the sink and the toilet was too close to the wall (I’m 6’1). Location was good, walking distance to shopping and food, but that’s about it.
Comment from Hotel Management
Mar. 11, 2024 by ct, Hotel Management
Thank you for your recent stay and feedback. We are sorry to read that not all aspects of your accommodation were as expected or up to the standards that we have set for our guests. We will work hard to rectify the issues that you have experienced. We always try to offer good value for money accommodation with friendly service and all feedback is invaluable to us because it helps us improve our guests’ experience. Thank you for letting us know. We wish you all the best with your future travels and hope that we may welcome you back in the future.Kind regards, Guest Service Team Metro Hotel Marlow
by A traveller
Posted Mar. 8, 2024 on Expedia
Central location, clean and safe. However the strong smell of Asian food from the restaurants on the streets below was pretty uncomfortable throughout the night.
Comment from Hotel Management
Mar. 11, 2024 by ct, Hotel Management
Dear Maritsa,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. All feedback is invaluable to us, as it helps us improve.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow
by A traveller from Waterford
Posted Mar. 8, 2024 on Expedia
Really conveniant location.close to central station and lots of restaurants nearby and a good price. Room and facilities a bit cramped
Comment from Hotel Management
Mar. 11, 2024 by ct, Hotel Management
Dear Phil,Thank you for your recent stay in our hotel and for the review left regarding your stay. We are happy that you have enjoyed your stay overall and took advantage of our great location. All feedback is invaluable to us, as it helps us improve.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow
by A traveller from Mawson Lakes
Posted Mar. 7, 2024 on Expedia
Comment from Hotel Management
Mar. 28, 2024 by ct, Hotel Management
Dear Haresh,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow
by A traveller
Posted Mar. 7, 2024 on Wotif
Customer service was good. There was a lady with a nose ring that was exceptional on my departure (apologies for not having her name). My room was near an elevator which affected my overall enjoyment and sleep. Breakfast was very good. Hotel was overall very well placed, safe and I would return. Hotel fittings are dated.
Comment from Hotel Management
Mar. 11, 2024 by ct, Hotel Management
Dear Mary,Thank you for your recent stay in Metro Hotel Marlow Sydney Central and for the time taken to leave your review. We are glad that you have enjoyed your stay with us and appreciate the kind comments regarding our staff.All our staff are always doing their best to accommodate our guest requests and positive feedback is always welcome.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow
by A traveller
Posted Mar. 6, 2024 on Expedia
Comment from Hotel Management
Mar. 11, 2024 by ct, Hotel Management
Dear Colin,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow
