Note fondée sur 212 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 févr. 2024 sur Expedia
It was near the Chinatown.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par The Capitol Hotel Team, Gestion de l’hôtel
Thank you for taking the time to leave a review. We're glad you found our proximity to Chinatown convenient for your stay. We hope to welcome you back soon!
par un voyageur
Publié le 6 mars 2024 sur Expedia
This hotel was centrally located within the city. It is close to the tram, bus station and 30 minutes from the airport. Everything in the hotel is new, clean and beautiful. The bed was so comfortable, like sleeping on a cloud. The reception desk employees were extremely helpful. Although the area seemed very safe, the security the hotel utilizes is a wonderful extra benefit.
Commentaires de Gestion de l’hôtel
10 mars 2024 par The Capitol Hotel, Gestion de l’hôtel
Hello William, Thank you for your positive feedback! We're glad to hear that our centrally located hotel, close to transportation and the airport, enhanced your stay. It's great to know that our helpful staff ensured a pleasant experience for you. Looking forward to hosting you again!
par un voyageur
Publié le 5 mars 2024 sur Expedia
Great decor, staff & location - rooms not facing George St are very quiet.
Could do with a 2nd lift - need more memory foam pillows available as alternative to over-stuffed pillows. Also instant decaf coffee would be great.
Commentaires de Gestion de l’hôtel
10 mars 2024 par The Capitol Hotel, Gestion de l’hôtel
Hello Ingrid, Thank you for sharing your positive feedback! We're delighted to hear you enjoyed the great decor, staff, and location. We appreciate your suggestions for more memory foam pillows, and we've placed the order. We also take note of your request for instant decaf coffee. Looking forward to hosting you again soon!
par un voyageur
Publié le 4 mars 2024 sur Expedia
The Capitol Hotel is advertised as a 3-star facility. But it is next door to the Capitol Theatre, on the edge of China town, close to tram lines leading to Darling Harbour, the Sydney Bridge, Paddy's Markets and the Queen Victoria Building and to the airport. Train travel from the airport to Central Station was about 15 minutes leaving us less than a 10 minute walk to the hotel. It was perfectly placed for shopping and eating - as long as your first preference is Asian style foods. The rooms are bijou, clean and tidy. Though not spacious (well it is a city centre, budget hotel) there was enough space for two of for a week visit to Sydney. Minor complaints were occasional low hot water pressure, the double wardrobe space was halved by the placement of a fridge and kettle/cup shelf in one side and the other side has a safe, ironing board and iron. There were only 3 coat hangers - most of my clothes stayed in the suitcase and my wife claimed the hangers. Final niggle was that the small bar situated behind the reception desk closed at 21.30 - so order ealy if you want a nightcap in your room. To end on a positive all the staff were really helpful and friendly. I'd be happy to visit again.
Commentaires de Gestion de l’hôtel
10 mars 2024 par The Capitol Hotel, Gestion de l’hôtel
Hello Owen, Thank you for your detailed feedback! It's wonderful to hear that you enjoyed the convenient location of The Capitol Hotel near various attractions and transport links. We appreciate your understanding about the room size, and we'll take note of the minor issues you mentioned for potential improvements. It's great to know that the staff was helpful and friendly. We look forward to welcoming you again on your next visit to Sydney!
par un voyageur de Camarillo
Publié le 2 mars 2024 sur Expedia
The breakfast was decent for one day. The rooms are small and walls are thin ( you can hear everything from other rooms, hallway and street. This was a one day stay after we returned from the Withsundays but had stayed there 5 nights before heading to Hamilton island. We did not get any upgrades nor the courtesy drinks. This is not a 4-star hotel at all. Zero amenities! The location is the only thing that was somewhat convenient, but there are other hotel options. During our 5-day stay, water was liking from the toilet, it was reported and fixed right away but the floor was left dirty (water stains) for two days so there was no floor cleaning done by housekeeping.
Commentaires de Gestion de l’hôtel
11 mars 2024 par The Capitol Hotel Team, Gestion de l’hôtel
Hi Luis,Thank you for sharing your experience. We're glad you found the breakfast satisfactory and appreciate your feedback on the room size and noise levels. We're sorry if our service didn't meet your expectation. Your comments on the amenities, housekeeping, and maintenance issues have been noted, and we'll work on improving our services. The location is indeed a highlight for us, and we hope you'll consider giving us another chance to deliver a better experience in the future.
par un voyageur
Publié le 2 mars 2024 sur Expedia
Fridge in the room was useless. Everything else about the property was great. Reception staff and check in/out was good
Commentaires de Gestion de l’hôtel
2 mars 2024 par The Capitol Hotel Team, Gestion de l’hôtel
Hello Darren, Thank you for your feedback! We're pleased to hear that you had a positive experience with our reception staff during check-in and check-out. We apologize for any inconvenience you experienced with the fridge and we'll look into ways to improve it. We appreciate your understanding and hope to have the opportunity to welcome you back for another great stay!
par un voyageur
Publié le 29 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 mars 2024 par The Capitol Hotel, Gestion de l’hôtel
Hello Yumeka, Thank you for the review! We hope you had a great stay and looking forward for your next stay with us. Thank you.
par un voyageur
Publié le 27 févr. 2024 sur Expedia
Loved it great location. Friendly staff
Commentaires de Gestion de l’hôtel
27 févr. 2024 par The Capitol Hotel Team, Gestion de l’hôtel
Thank you so much for your wonderful review! We're thrilled to hear that you loved your stay and found our location to be great. Our staff will be delighted to know their friendliness made your visit even more special. We look forward to welcoming you back for another memorable stay.
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Nice place to stay. Close to transit and safe were very friendly. Even allowed us to check-in early.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par The Capitol Hotel Team, Gestion de l’hôtel
Thank you for your kind review! We're thrilled to hear you enjoyed your stay, especially our convenient location and the friendliness of our staff. It was our pleasure to accommodate your early check-in request. We look forward to welcoming you back in the future!
par un voyageur
Publié le 26 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 févr. 2024 par The Capitol Hotel Team, Gestion de l’hôtel
Thank you for the perfect rating! We're delighted to know that your experience with us was a great one. Looking forward to hosting you again soon!
