Note fondée sur 939 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 juin 2023 sur Expedia
L’employé au contoir est très accueillant
par un voyageur
Publié le 20 août 2018 sur Hotels
par monique
Publié le 5 mai 2016 sur Hotels
par Nicolas
Publié le 30 sept. 2015 sur Hotels
par un voyageur
Publié le 18 mai 2024
Freeway was very noisy.
par un voyageur
Publié le 26 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 avr. 2024 par Director of Sales, Gestion de l’hôtel
Hello Alisha, We want to thank you for your review! We are happy to hear you had a great stay. We hope to see you again in the future.
par un voyageur
Publié le 24 févr. 2024 sur Expedia
This is my third time stay at Hampton Inn Federal Way.
Wr are now at Room 310 one king bed.
Shower water is lukeworm warm. I called first then went down to see Loila at front desk whom told me she sent text message to GM and maintentenance, but received no response. I had to call het again at 10:15 pm after didn't hear back and let Loila know i am in bed, but not happy.
My complaints are:
1. Booked thtough expedia , confirned for 2 queen bed room , given a king. Staff not able to correctly accomodate customers. Inadequate customer service.
2. Facility issue ( showet water is cold) raised, hotel has not treated it with priority. There sermd only one front desk person workibg. Lack of customer service.
I was told after 10pm the hotel is not fully booked and had rooms available. We are in bed.. 8am game day.
Please fix the issue, improve service level. So no other customer will suffer.
par un voyageur
Publié le 16 févr. 2024 sur Expedia
Very clean, staff was super kind and helpful, area was very calm, and overall had perfect valentines.
par un voyageur
Publié le 9 févr. 2024 sur Hotels
par un voyageur
Publié le 7 févr. 2024 sur Expedia
Beds were comfortable. Room was clean. Elevators need hood cleaning and spruced up.
