Note fondée sur 2 021 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 oct. 2023 sur Hotels
Humidité de la moquette vieille.
Il faut ne pas oublier demande des changements de serviettes sinon pas dans les habitudes ou éco?
Petit dej sommaire.
Quartier dealer de drogue dans le parking la nuit
Clientele sociaux culturels américaines difficiles.
Commentaires de Gestion de l’hôtel
10 oct. 2023 par Manager, Gestion de l’hôtel
Hi Phillippe,I am happy that we met most of your needs and appreciate that you also let us know the areas that we can continue to improve upon. Your feedback is helpful, and we can benefit from your perspective on our accommodations, hospitality, and services. We are always looking for ways to improve the guest experience. I hope you will return to see how we continue to grow and evolve.
par un voyageur
Publié le 22 avr. 2024
No hot water, broken towel racks and toilet paper holder, the entire hotel smelled like mold and you can visibly see mold in the AC vent.
Commentaires de Gestion de l’hôtel
25 avr. 2024 par Manager, Gestion de l’hôtel
Hello Steven, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable, and we will address these issues with our team for improvement. Please reach out to our management for further assistance with your concerns.
par un voyageur
Publié le 21 mars 2024 sur Expedia
No issues — nice clean hotel, close to Bucs and Yankees stadiums…enjoyed our stay
Commentaires de Gestion de l’hôtel
22 mars 2024 par Manager, Gestion de l’hôtel
Hello David,We're thrilled to hear you had a pleasant stay at our hotel and found our location convenient. Your positive feedback is much appreciated. Thank you for choosing to stay with us and we hope to welcome you back in the future.
par un voyageur
Publié le 20 mars 2024 sur Expedia
Room was full of mold. Staff was rude about switching rooms.
Commentaires de Gestion de l’hôtel
22 mars 2024 par Manager, Gestion de l’hôtel
Hello Sean, We apologize for any inconvenience you may have experienced during your stay. Your feedback will be shared with our team for further review and improvement. We always strive to provide a comfortable environment for all our guests. Thank you for bringing this to our attention.
par un voyageur
Publié le 19 mars 2024 sur Hotels
Very clean rooms, great outdoor pool and hot tub, breakfast was decent and the staff was very accommodating. We’ll definitely stay here again!
Commentaires de Gestion de l’hôtel
22 mars 2024 par Manager, Gestion de l’hôtel
Hello Wendy,We appreciate your positive feedback on our clean rooms, outdoor pool, and breakfast. Our team is thrilled to hear that you found them satisfactory. We look forward to welcoming you back on your next stay!
par un voyageur
Publié le 19 mars 2024 sur Expedia
Did have an old smell in the lobby, hallway and in the room. Wasn’t bad though. You can tell they attempted to cover it up. Check in was quick and easy. Would stay again/
Commentaires de Gestion de l’hôtel
22 mars 2024 par Manager, Gestion de l’hôtel
Hello Dominique, We appreciate your feedback and are glad to hear you had a smooth check-in experience. Our team works hard to provide a pleasant stay for all guests. Please feel free to reach out to our management team directly with any further comments or concerns.
par un voyageur
Publié le 18 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 mars 2024 par Manager, Gestion de l’hôtel
Hello Raul,We're sorry to hear that your experience was not perfect. Please feel free to reach out to us directly with any feedback you may have so we can address any issues and make things right for you.
par un voyageur
Publié le 18 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 mars 2024 par Manager, Gestion de l’hôtel
Hello Bruno, We appreciate you taking the time to share your experience with us. Please feel free to reach out to us directly with any specific feedback you may have from your stay. We strive to provide exceptional service and would love the opportunity to make improvements based on your input.
par un voyageur de New York
Publié le 18 mars 2024 sur Expedia
Key cards kept failing. Got locked out of room 3 times in 3 days. Rooms are very damp. Just an ok stay.
Commentaires de Gestion de l’hôtel
22 mars 2024 par Manager, Gestion de l’hôtel
Hello Evan, We regret to hear about your experience with the key cards and the room conditions. Your feedback is valuable for us to improve our services. Should you have any further concerns, please don't hesitate to contact our management team for assistance.
par un voyageur
Publié le 18 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 mars 2024 par Manager, Gestion de l’hôtel
Hello Marianela,We value all guest experiences and would appreciate the opportunity to address any concerns you may have had during your stay. Please feel free to reach out to us directly so we can ensure your future experiences exceed your expectations.
