Note fondée sur 891 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,3 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 nov. 2023 sur Expedia
Vert vert good
Commentaires de Gestion de l’hôtel
8 nov. 2023 par Jacob Shepherd - Director of Rooms, Gestion de l’hôtel
Thank you for taking your time to write us a review. We are all so glad to hear you enjoyed your stay with us and we all hope to welcome you back soon!
par un voyageur
Publié le 31 mars 2023 sur Expedia
Commentaires de Gestion de l’hôtel
21 avr. 2023 par Sally O., Gestion de l’hôtel
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are our most valued guest. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.
par un voyageur
Publié le 9 févr. 2020 sur Expedia
Clean, comfortable, modern.
Secured parking, nice view
Commentaires de Gestion de l’hôtel
10 févr. 2020 par Ashley, Gestion de l’hôtel
Thank you for your review. We look forward to seeing you again soon
par un voyageur
Publié le 8 avr. 2024
Always a pleasant stay. Very clean and safe. Great location.
Commentaires de Gestion de l’hôtel
10 avr. 2024 par Sally O., Gestion de l’hôtel
Thank you for taking the time to post a review of the DoubleTree. Glad to see you enjoyed your stay.
par un voyageur
Publié le 16 mars 2024 sur Expedia
Dinner service and food was not good. Also, the $12 a day fee is reduculous. $6 for a bottle of soda! Really!
Commentaires de Gestion de l’hôtel
18 mars 2024 par Jacob Shepherd - Director of Rooms, Gestion de l’hôtel
We deeply apologize for your disappointment with the dinner service and food quality during your stay. Our team strives to deliver exceptional dining experiences, and we regret falling short of your expectations. Regarding the fees, we understand your concerns and will certainly review our pricing structure to ensure it aligns with our guests' expectations. Your feedback is invaluable to us, and we appreciate you bringing these matters to our attention. We hope to have the opportunity to regain your trust and provide you with a more enjoyable experience in the future.
par un voyageur
Publié le 15 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 mars 2024 par Jacob Shepherd - Director of Rooms, Gestion de l’hôtel
We appreciate your feedback and regret that your experience fell short of your expectations during your stay at our hotel. Your insights are crucial to our ongoing efforts to enhance guest satisfaction, and we will use your comments to address any areas for improvement promptly. Our team is committed to providing exceptional service and ensuring each guest enjoys a comfortable and memorable stay, and we hope to have the opportunity to better serve you in the future.
par un voyageur
Publié le 13 mars 2024 sur Expedia
Courteous and polite staff.
Commentaires de Gestion de l’hôtel
14 mars 2024 par Sally O., Gestion de l’hôtel
Thank you for taking the time to post a review. Glad to see that you enjoyed your stay and that the staff were courteous and polite.
par un voyageur
Publié le 13 mars 2024 sur Expedia
Good location, breakfast is pretty good, it’s clean and quiet. I’ll stay here again
Commentaires de Gestion de l’hôtel
13 mars 2024 par Sally O., Gestion de l’hôtel
Thank you for your feedback! We're thrilled to hear that you enjoyed our convenient location, delicious breakfast, and peaceful atmosphere. We look forward to welcoming you back for another enjoyable stay!
par un voyageur
Last In Line
Publié le 13 mars 2024 sur HotelsNice hotel with pretty view, rate was a little high yet all things are now. Only 1st floor has outside seating.
Commentaires de Gestion de l’hôtel
13 mars 2024 par Sally O., Gestion de l’hôtel
Thank you for sharing your experience with us! We're glad you appreciated the beautiful views from our hotel. We understand your concerns about the rates, and we continually strive to offer competitive prices while maintaining our high standards of service. Your feedback regarding outside seating is duly noted, unfortunately we do not have any balcony rooms at this location. We hope to have the opportunity to welcome you back again soon!
par un voyageur
Publié le 11 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 mars 2024 par Sally O., Gestion de l’hôtel
Glad to see you enjoyed your stay with us!
