Note fondée sur 922 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Bromont
Publié le 23 mars 2022 sur Expedia
Très bonne mise en marche: les photos sont top vs la réalité.
15$ pour l’accès WiFi come on!!! Nous sommes-en 2022 et à 375$ la chambre...
Commentaires de Gestion de l’hôtel
25 mars 2022 par Front Office Management, Gestion de l’hôtel
Dear Sylvain,
Thank you for choosing our hotel for your stay. We regret that you were disappointed with the rate of your visit. Many guests see us as a good value due to waterfront location, steps from the Riverwalk, strong brand recognition, recently renovated public space, guest rooms, and meeting space, rooftop pool with sweeping city and water views, spacious and modern guest rooms and suites, connected to the JW Marriott Tampa Water Street, full-service restaurant with indoor and outdoor seating, excellent arrival experience. We are sorry we did meet your expectations and hope you will choose us again on a future visit to our area.
Best Regards,
Front Office Management
par un voyageur
Publié le 18 déc. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
19 déc. 2021 par Front Office Management, Gestion de l’hôtel
Dear Michel, thank you for your rating of Tampa Marriott Water Street. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon.
Best Regards,
Front Office Management
par un voyageur
Publié le 30 mars 2024
Beautiful property on the water with access to sister facility, JW Marriott
Commentaires de Gestion de l’hôtel
1 avr. 2024 par Front Office Management, Gestion de l’hôtel
Dear Kim, We are delighted you enjoyed your stay at Tampa Marriott Water Street. It is nice to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to Tampa.Best Regards,Front Office Management
par un voyageur
Publié le 16 mars 2024
Room incorrect. Then stuck beside elevator could not sleep. Service in restaurant awful.
Commentaires de Gestion de l’hôtel
17 mars 2024 par Front Office Management, Gestion de l’hôtel
Dear Brian, Thank you for your honest feedback. We sincerely apologize for not meeting your expectations and the noise disturbance you encountered. Your comments remind us there is always room for improvement, and we will review your feedback with the appropriate individuals. We are also sorry for the service issues you experienced at our in-house restaurant. We have followed up with our team to address these concerns to learn and improve accordingly. Our guests' comfort and satisfaction are our foremost concerns. We look forward to the possibility of hosting you again, giving us the chance to show you our dedication to outstanding hospitality.Best Regards,Front Office Management
par un voyageur
Publié le 3 mars 2024 sur Expedia
Great Hotel!!! I highly recommend!!!
Commentaires de Gestion de l’hôtel
4 mars 2024 par Front Office Management, Gestion de l’hôtel
Dear David, Thank you for sharing your feedback regarding your recent stay at Tampa Marriott Water Street. We are delighted to hear that your expereince was exceptional. Your recommendation means a lot to us, and we look forward to welcoming you back in the future.Best Regards,Front Office Management
par un voyageur
Publié le 2 mars 2024 sur Hotels
Great. Everyone friendly, room nice, overlooked air conditioners which was disappointing but overall nice stay.
Commentaires de Gestion de l’hôtel
3 mars 2024 par Front Office Management, Gestion de l’hôtel
Dear Cindy, Thank you for your review regarding your recent stay with us. We are delighted to hear that our staff provided you with friendly service during your time here. We sincerely apologize that the room's view did not meet your expectations however we greatly appreciate your feedback on the matter as feedback assists in improving the experience we provide to our guests. We hope to have another opportunity to host you again soon so that we can provide you with a more enjoyable stay.
par un voyageur
Publié le 29 févr. 2024 sur Expedia
coffee maker in the room did not work. Did without coffee both days. :( but was given a small credit at check out.
Food delicious! :)
Commentaires de Gestion de l’hôtel
2 mars 2024 par Front Office Management, Gestion de l’hôtel
Dear Sylvia, Thank you for sharing your feedback regarding your recent stay at the Tampa Marriott Water Street. Our culinary team strives to create exceptional dining experiences for our guests, and we are pleased to know that you enjoyed our menu offerings. We understand how important a fresh cup of coffee can be to start the day, so we sincerely apologize that the coffee maker in your room did not work and that we were unable to resolve it while you were here. However, we are happy to know that, as a goodwill gesture, our team was able to provide a credit for the inconvenience caused. Thank you once more for your valuable comments. We hope to welcome you again and provide a more seamless experience in the future.Best Regards, Front Office Management
par un voyageur
Publié le 26 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Front Office Management, Gestion de l’hôtel
Dear Guest, We are delighted you enjoyed your stay at Tampa Marriott Water Street. It is nice to know that we exceeded your expectations with our excellent service, well-appointed accommodations, and convenient location. We hope you will come back whenever your travels bring you to Tampa.Best Regards,Front Office Management
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Nice property. Friendly staff.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Front Office Management, Gestion de l’hôtel
Dear Sara, Thank you for acknowledging our dedication to outstanding service at Tampa Marriott Water Street. We are committed to providing an exceptional experience for every guest, and we are pleased we exceeded your expectations. We hope to see you again soon!Best Regards,Front Office Management
par un voyageur
Publié le 19 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Front Office Management, Gestion de l’hôtel
Dear Christopher, Thank you for staying with us. We are glad your overall experience was enjoyable; however, we apologize for not meeting some of your expectations. We appreciate your feedback, and we hope you will revisit it whenever you return to the area.Best Regards,Front Office Management
