Note fondée sur 597 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
100 % des clients le recommandent
4,3 Propreté de la chambre
4,6 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Pas de petit dejeuner...

Publié le 24 sept. 2022 sur Hotels
Hotel très propre, chambre spacieuse. Par contre pas de petit dejeuner. Pourrait etre compris dans le prix plutot que nous diriger vers le resto de l'hôtel qui sert du café et des burritos pour le pdj...
Commentaires de Gestion de l’hôtel
25 sept. 2022 par Daniel L., Gestion de l’hôtel
Greetings Nathalie, Thank you so much for taking the time to provide your feedback with us. We very much appreciate the time it took you to do so, and are so pleased to hear you enjoyed your stay with us. Please allow us to apologize for any inconvenience caused by the lack of continental breakfast, we hope this does not discourage you from staying with us again in the future!
4 sur 5
par un voyageur

Motel presque magnifique

Publié le 23 sept. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2022 par Daniel L., Gestion de l’hôtel
Greetings Jacques,Thank you so much for your positive review, we very much appreciate it and hope to see you again!
5 sur 5
par un voyageur

Publié le 11 avr. 2024
Friendly welcoming staff
Commentaires de Gestion de l’hôtel
11 avr. 2024 par Daniel, Gestion de l’hôtel
Greetings Kim, Thank you so much for your kind words and positive review. We very much appreciate it, and thank you for choosing us for your visit to Taos. We hope to see you again!
1 sur 5
par un voyageur

Publié le 5 mars 2024 sur Expedia
Mainly chose this property to go swimming in an indoor pool with our kids. Pool was shut down, no breakfast was served, it was shut down, and the room was a complete disaster. The plugs were haning off the wall, cords strung everywhere, no stopper for the tub to take a bath. Im very dissatisfied with my stay here. Wont ever choose this hotel again
Commentaires de Gestion de l’hôtel
5 mars 2024 par Jelena V., Gestion de l’hôtel
Dear Pete,Thank you for taking the time to share your feedback. I'm sorry to hear that your stay didn't meet your expectations. I would like to clarify that our property does not have a swimming pool; we understand this may be disappointing and we always strive to ensure our amenities are clearly communicated through all booking platforms. Additionally, while we do not offer a continental breakfast, we do have an espresso bar where our guests can enjoy a variety of breakfast options at a discount.I'm also concerned to hear about your experience with the room conditions. Please rest assured that our team is dedicated to addressing any issues immediately when made aware of them and we would have been happy to do so if informed about it. We will be double checking the room you stayed in to make sure any and all concerns are addressed. Warm regards,Jelena V.
4 sur 5
par un voyageur

Publié le 10 févr. 2024 sur Expedia
Zx
Commentaires de Gestion de l’hôtel
11 févr. 2024 par Daniel, Gestion de l’hôtel
Thank you for your feedback, we hope to see you again!
4 sur 5
par un voyageur

Publié le 9 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Daniel, Gestion de l’hôtel
Greetings Shaylee, and thank you for your positive feedback on your stay! We very much appreciate it, and thank you for choosing us for your stay in Taos, we hope to see you again!
4 sur 5
par un voyageur

Publié le 2 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 janv. 2024 par Daniel, Gestion de l’hôtel
Greetings Bruce,Thank you for your positive feedback on your stay with us. We very much appreciate it and hope to see you again!
5 sur 5
par un voyageur

Publié le 29 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
19 janv. 2024 par Daniel, Gestion de l’hôtel
Greetings Christopher, Thank you so much for your positive feedback, we very much appreciate you choosing us for your visit to Taos and hope to see you again.
5 sur 5
par un voyageur

Publié le 28 déc. 2023 sur Expedia
Very friendly and helpful staff. Newly refurbished rooms.
Commentaires de Gestion de l’hôtel
18 janv. 2024 par Daniel, Gestion de l’hôtel
Greetings William, Thank you for your positive feedback on your stay with us. We very much appreciate it and hope to see you again!
3 sur 5
par un voyageur

Publié le 10 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
18 janv. 2024 par Daniel, Gestion de l’hôtel
Greetings Emily,Thank you for your feedback on your stay with us. We very much appreciate your feedback and hope to see you again!