Note fondée sur 608 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 nov. 2020 sur Hotels
par un voyageur
Publié le 24 janv. 2020 sur Hotels
Bon rapport qualité prix. L’hôtel n’est pas très loin du centre ville.
Commentaires de Gestion de l’hôtel
24 janv. 2020 par Emma Hughes, Gestion de l’hôtel
Thank you for your review
par un voyageur
Publié le 14 juill. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
15 juill. 2019 par Emma Hughes, Gestion de l’hôtel
Thank you for your review
par un voyageur
Publié le 7 mars 2024 sur Expedia
par un voyageur
Feeling tired and unloved
Publié le 4 mars 2024 sur HotelsThis has been our short break hotel of choice for 10+ years, and we have come to love it as a second home. Sadly in recent years, the hotel has started to feel unloved, and worn. Rooms, although dated, remain very clean upon arrival, but the corridors, especially the carpets/ threshold strips are showing their age. During our stay, we heard separate families complaining about the door closers failing, meaning the doors slam constantly, day and night. We also noticed this, in our wing, it felt like every door slammed at some point through the evening/night. We also joke about the cobwebs and dust in the light fittings in the reception lounge area, as every year, the same ones are there!
We felt however that the worst changes now implemented, are the restricted times, and booking system now in place for the use of the pool. Despite being told sternly when questioning this, we know for a fact that this is a recent change. Also the changes to the dinner menu for dinner bed and breakfast guests is now restricted to select items, and we were told CANNOT be varied/substituted. The pate for example came with literally half the crusty bread we have had previously, and the bar staff were brilliant, andcould only apologise, recognising it was insufficient, and admitting that they were recieving regular complaints. Apparently management have "tightened up" and are watching. For business, or a stop over, this is a hotel that will do, but for families, it's definitely lost it's appeal.
par un voyageur
Publié le 3 mars 2024 sur Hotels
par un voyageur
Publié le 3 mars 2024 sur Hotels
par un voyageur
Taunton stay
Publié le 2 mars 2024 sur HotelsA pleasant 1 night stay. All the staff were very helpful and always on hand. A clean room, comfortable bed and a good night's sleep
par un voyageur
Publié le 27 févr. 2024 sur Expedia
Got no sleep in room 70. Very noisy generator all night ! It was like sleeping by a ships engine room. Avoid this room !!
par un voyageur
Would happily stay again
Publié le 26 févr. 2024 sur HotelsThis is our second stay at the hotel, the food was lovely and the staff friendly and helpful. The only issue I have is the bathroom could do with better extraction as it gets very streamed up after a shower, and the half glass partition means the floors gets soaked. Could do with a heated towel rail to dry the wet towels as well. Other than that the stay was comfortable and would use again.
