Ratings based on 536 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Left after one night
Posted Feb. 21, 2024 on HotelsWe spent a week on Tenerife traveling every 1-2 nights. This was hands down the worst place we stayed. Our room was extremely hot and there was no available AC or fans. We openings our sliding good as often as we could but both of our next door patios were chain smoking. Our entire room smelled like an ashtray. There is not enough elevators to accommodate the number of guests. My daughter recently had knee surgery and this was a problem along with that the gym is run down with a lot of broken equipment and she couldn’t do her physio. The pool is fine, the water was very cold. The hotel is in need of some maintenance. The views are amazing and the breakfast was delicious. The cx staff was kind. We were meant to stay 2 nights and left first thing in the morning after one night and breakfast. I would NOT recommend this hotel. We stayed at 4 other lovely places through the island. This one was a miss.
Comment from Hotel Management
Feb. 25, 2024 by Manager hotel, Hotel Management
Dear Koreen,first of all, thank you so much for taking your time to write this review about your experience with us. We are sorry to know that our services and facilities did not met your expectations and we will take your comments into account in order to improve our services. Thank you so much for your feedback.Best regards,Best Semiramis
by A traveller
Posted Feb. 12, 2024 on Expedia
Our fourth visit. Food is always very good. Rooms are a little dated, but still a great place.
by A traveller
Posted Jan. 18, 2024 on Expedia
Very nice hotel and facilities
by A traveller
Posted Jan. 6, 2024 on Expedia
by A traveller
Posted Jan. 4, 2024 on Expedia
Comment from Hotel Management
Jan. 9, 2024 by Manager hotel, Hotel Management
Thank you Stas for your stay and for evaluating our hotel, but we also understand that in your opinion some aspects of our services deserve some improvement.Best regards, Best Semiramis
by A traveller
Best off not seminamiris
Posted Dec. 25, 2023 on HotelsWe stayed at the "resort" for 8 nights.
Location is good when it comes to airport tranfer, bus stops, restaurants and old town. The check in employees looked fed up of tourists...the room was very big and all face the ocean. There is an issue with the elevators...we booked half board and every meal time, we had issues with finding a table, getting the table cleaned up, and the employees were running mad.it made for a very stressful experiment. 😳
To my eyes..this is not a five star hotel.
by A traveller
Posted Dec. 23, 2023 on Expedia
Not five star but adequate
by A traveller
Posted Dec. 17, 2023 on Expedia
A lovely stay. Being built onto the cliff gives an amazing view of the ocean and waves hitting the shore.
by A traveller
Week 1
Posted Dec. 13, 2023 on HotelsGood hotel rooms clean and comfortable, restaurant good selection of food, nice walk down to the centre. Must say staff are definitely 5 star, hotel more like 4 star.
by A traveller
Posted Nov. 9, 2023 on Hotels
