Ratings based on 68 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.4 Service & staff
4.8 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Quality accommodation
Posted Feb. 8, 2024 on HotelsThe initial welcome was lukewarm but throughout the stay the reception staff were very courteous and helpful. The accommodation was to a high standard with all amenities. The reason for not giving a five star rating was the failure of the maintenance team to repair the lock on the patio doors in the living room despite reporting it on day one. We were told it would be fixed the next day but it never happened leaving us feeling vulnerable to a break in throughout our stay. Having said that we will definitely return as we enjoyed it immensely.
Comment from Hotel Management
Feb. 8, 2024 by Guest Experience Manager, Hotel Management
Dear Anil, Thank you for sharing your feedback with us. We're delighted to hear that you found our reception staff to be courteous and helpful throughout your stay, and that you enjoyed the high standard of accommodation and amenities provided. However, we sincerely apologize for the inconvenience caused by the maintenance issue with the lock on the patio doors. We understand the importance of feeling secure during your stay, and we regret that our team was unable to resolve this matter promptly. Rest assured, we will address this issue with our maintenance team to ensure it does not happen again in the future. Despite this setback, we're glad to know that you still enjoyed your time with us and that you plan to return. We look forward to welcoming you back and providing you with an even better experience next time. Thank you for choosing us, and we appreciate your understanding.Best regards,
by A traveller
Posted Feb. 6, 2024 on Expedia
Liked the total package on offer. Architecture, facilities, and staff attitude first class.
Comment from Hotel Management
Feb. 8, 2024 by Guest Experience Manager, Hotel Management
Dear Michael, We're thrilled to hear that you enjoyed your stay with us at Abama Resort and that our architecture, facilities, and staff attitude met your expectations. We strive to provide a first-class experience for all our guests, and it's always rewarding to receive such positive comments. We hope to welcome you back again soon for another memorable stay!Best regards,
by A traveller
Posted Jan. 4, 2024 on Expedia
The hotel was perfect for our family. The room/suite was spacious and had everything we needed. The swimming pools were terriifc and not too busy at all.
We paid for breakfast and the veriety and service were excellent.
The staff were accommodating and always on hand to help, including having a doctor sent to our room as our child was ill.
The only thing we could wish to improve was the room service selection/menu which was quite limited and not always available (app issues apparently).
We would definitely recommend and can't wait to come back.
The only
Comment from Hotel Management
Jan. 13, 2024 by Guest Service Team, Hotel Management
Dear Mr Douglas,many thanks for your words and we really appreciate you dedicated us your precious time to write such a kind review about us.Hope to see you again with us!Best regards
by A traveller from Winchester
Posted Nov. 29, 2023 on Expedia
Our stay at the Las Terrazas was wonderful. The property is awesome. The Melvin restaurant serves sumptuous food. Super friendly staff. Thank you for making our stay memorable.
Comment from Hotel Management
Jan. 13, 2024 by Guest Service Team, Hotel Management
Dear Ritupama,we really appreciated you shared these amazing words and we hope to receive you soon with us!Kind regards
by A traveller
Posted Sep. 4, 2023 on Hotels
by A traveller
Posted Aug. 19, 2023 on Expedia
We had a really nice stay at the Terrazzas. It’s a paradise and the apartments are just stunning !!! Pure luxury. We will come back with pleasure. Thanks a lot.
If I have to improve some points I will say :
Offer a courtesy pack with salt, oil and pepper.
Climatize the kids club : we couldn’t leave the children the afternoon as it was too hot.
Add a spa & yoga course : I would have stay longer if you add such amenities
Do only a pre-authorization for the deposit don’t charge.
Comment from Hotel Management
Aug. 21, 2023 by Guest Service Team, Hotel Management
Dear melanie,Thank you very much for your wonderful review which helps us to keep providing the best customer service and making your stay special.It was a pleasure and looking forward to welcoming you soon.Best regards,
by A traveller
Posted Apr. 15, 2023 on Expedia
Beautiful resort. The pictures don’t do the views justice. Well designed apartments and the shuttle service around the grounds and beach is excellent. Incredibly relaxing. Hope to return!
Comment from Hotel Management
Apr. 17, 2023 by Guest Service Team, Hotel Management
Dear Benjamin,First of all, we want to thank you for taking your time and sharing such an amazing review! We are more than happy to know that we met your expectations..Sincerely,Guest Service Team
by A traveller
Beautiful
Posted Oct. 10, 2022 on HotelsAn absolutely stunning location with a beautiful apartment, well equipped for a week (or more) or enjoyment. Loved it.
Comment from Hotel Management
Oct. 15, 2022 by Guest Service Team, Hotel Management
Dear Thomas,Thank you very much for your nice words. We are happy to read to that enjoy yoour stay so much.Looking forward to welcoming you again!Best regards,
by A traveller
Posted Sep. 1, 2022 on Expedia
Fantastic property. Staff very helpful. Lovely pool area and local tennis club. Area is very quiet - only slight drawback to this was needing taxi’s to get around but for 10-15€ could be in one of the local villages for shopping and really good restaurants etc.
Comment from Hotel Management
Oct. 16, 2022 by Guest Service Team, Hotel Management
Dear Ricky,We would like to thank you for your time and for this fantastic review, it is very helpful.Best regards,The Guest Service Team
by A traveller
Posted Jul. 10, 2022 on Expedia
Lovely property, great staff, quiet, great place to go and recharge the batteries, will be going back soon
Comment from Hotel Management
Jul. 16, 2022 by Guest Service Team, Hotel Management
Dear Daniel,
Thank you very much for your nice words about our resort. We are really happy to know that you enjoy your stay so much and we hope to welcome you back soon!
Best regards,
