Ratings based on 914 Guest Reviews

Hear it directly from our travellers
4.6 out of 5
91% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Mar. 5, 2024 on Expedia
Very nice
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 24, 2024 on Hotels
1 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 11, 2024 on Hotels
3 out of 5
by A traveller

Good hotel but service need to improve.

Posted Jan. 17, 2024 on Hotels
Note : Today 17th Jan 2024. When we checked out at 6.15am, we requested for a piece of bread and a cup of coffee before going to the airport knowing that the cafe is already open (lights on with staff inside). The answer is "NO". I saw the staff inside the cafe preparing for 7am opening time. This is one thing that I don't understand in Japanese culture... You can't ask for anything extra. No such thing as going the extra mile in service. Quite disappointed. So I changed my rating from 5 down to 3. It makes me think that they are just like robots being programmed. A nice hotel located near Tokyo Disneyland. Clean and cozy. Train station (Too many lines. Very complicated ) right opposite the hotel. The view is magnificent! You can see the beautiful sunset, Disney fireworks and Mount Fuji (If the weather is good).
5 out of 5
by A traveller

Posted Jan. 17, 2024 on Expedia
5 star all the way . Kind and welcoming
5 out of 5
by A traveller

Posted Jan. 15, 2024 on Expedia
Great services and very friendly staff. Very easy to walk to from the train station.
5 out of 5
by A traveller

Posted Jan. 14, 2024 on Expedia
Like the shuttle bus service to Disney and easy to walk from the train station. I wish this hotel provide body lotion in the room
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 1, 2024 on Hotels
5 out of 5
by A traveller

Posted Dec. 27, 2023 on Hotels
The room is nice and clean, and got shuttle bus to Disneyland and DisneySea. Walking distance to Lawson and other groceries stores
5 out of 5
by A traveller

Great hotel. Excellent location.

Posted Dec. 16, 2023 on Hotels
Great hotel. Excellent location. Room was in excellent condition. We had a Danran room which was unusual but still comfortable.