Ratings based on 250 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 9, 2020 on Expedia
Comment from Hotel Management
Mar. 9, 2020 by Guest Services Team, Hotel Management
Hello Anonymous,
Thank you for your review ! We hope to see you again soon.
by A traveller
Decent stay.
Posted Mar. 7, 2020 on HotelsIt wasn't too bad. Originally had a room on the 8th which had too much wind noise on it. However, they immediately moved us to a room on the 5th which was much better. Service seemed decent. Room was clean. However, none of the devices through the tv worked (Hdmi hook up/ mirroring for phone or blue tooth). It is an older building originally so for the cost it's a bad go.
Comment from Hotel Management
Mar. 7, 2020 by GM, Hotel Management
Thank you for taking the time to comment on your recent stay here at the hotel. We appreciate your feedback, as it gives me a focus on what needs to be improved.
We hope to see you soon.
by A traveller
Posted Mar. 7, 2020 on Expedia
Comment from Hotel Management
Mar. 7, 2020 by GM, Hotel Management
Thank you for the 5 star review of our hotel and your stay
here; we really appreciate it. I am thrilled to know you have enjoyed your stay here.
We look forward to serve you again in the nearbfuture.
by A traveller
Posted Mar. 5, 2020 on Expedia
Comment from Hotel Management
Mar. 6, 2020 by Guest Services Team, Hotel Management
Dear Anonymous,
Thank you for choosing us ! We are glad that your stay went well. Our teams work hard to ensure our guests have a great experience.
Hope to see you again in the very near future !
by A traveller
Posted Mar. 1, 2020 on Hotels
by A traveller
Posted Feb. 27, 2020 on Hotels
Comment from Hotel Management
Feb. 28, 2020 by GM, Hotel Management
Thank you for the time off your day to give us a review we highly appreciate the 10 out of 10 rating. We are joyous to know you have enjoyed your sty here. Thank you once again.
by A traveller
Posted Feb. 25, 2020 on Expedia
Comment from Hotel Management
Feb. 25, 2020 by GM, Hotel Management
Thank you for the time off your day to give us a great review; 5 star rating. We highly appreciate the feedback. Thank you once again.
by A traveller
Posted Feb. 22, 2020 on Hotels
Comment from Hotel Management
Feb. 23, 2020 by Guest Services Team, Hotel Management
Dear Milan,
Thank you for reviewing us 8/10. It is good to hear you enjoyed your stay here. Should anything we could have done to enhance your stay experience, please let us know.
by A traveller
Nice stay, but far from the city
Posted Feb. 19, 2020 on HotelsAn overall nice stay in Toronto. The hotel was very nicely updated. The staff was very helpful and friendly. However, the restaurant in the lobby wasn't anything to write home about, and it was awfully far from downtown. We spent over $40 CAD one way into the city every day. Would stay much closer next time.
Comment from Hotel Management
Feb. 19, 2020 by GM, Hotel Management
Thank you for taking the time to comment on your recent stay here at the hotel. We appreciate your feedback, as it gives me a focus on what needs to be improved. We hope to see you soon.
Yes, we are 15 kilometers from downtown Toronto. There are many ways to get to downtown Toronto. I apologize if all the options were not provided to you. other options are; airport train express; cost is about $13.00. Subway is only $6.00 per person.
We look forward to serve you again.
by A traveller
Posted Feb. 17, 2020 on Hotels
Comment from Hotel Management
Feb. 17, 2020 by Guest Services Team, Hotel Management
Hello Darren,
Thank you for reviewing us. Glad to hear your stay went well.
We hope it is not too long to see you again !
