Note fondée sur 425 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,8 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 janv. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Manon,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager
par un voyageur
Publié le 26 nov. 2023 sur Expedia
The place really quiet. Everything you need is around the Super 5 Inn. The receptionist gave us an excellent service. We recommend.
Commentaires de Gestion de l’hôtel
28 nov. 2023 par Hotel Manager , Gestion de l’hôtel
Dear Roberto,Thank you for your wonderful review and the perfect rating! We're thrilled to hear that you enjoyed the quiet location of the Super 5 Inn and found everything you needed nearby. It's also great to know that our receptionist provided excellent service. Your recommendation means a lot to us. We look forward to welcoming you back in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 22 nov. 2023 sur Expedia
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Commentaires de Gestion de l’hôtel
23 nov. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Charles-Antoine,Thank you for your stay; however, the 2-star rating is disappointing. Please tell us what made you unhappy so that we can address it. We care about your satisfaction. Please respond.Sincerely, Hotel Manager
par un voyageur
Publié le 19 oct. 2023 sur Expedia
quality/price
Commentaires de Gestion de l’hôtel
19 oct. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Mahfoud,We're delighted to hear that you found our quality and price to be excellent, with a 5 out of 5 rating. Your satisfaction is important to us, and we look forward to serving you again in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 16 sept. 2023 sur Expedia
Just don’t stay there
Commentaires de Gestion de l’hôtel
17 sept. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Virginie,We work very hard to provide the highest level of service for all of our guests, which is why we cannot apologize enough for your stay being so disappointing. Please know that your feedback is very important to us, and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, we can discuss and sort it out for the betterment of our services. Please reconsider and visit us again.Sincerely, Hotel Manager
par un voyageur
Publié le 4 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Emily,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager
par un voyageur
Publié le 27 août 2023 sur Expedia
5 minutes après notre départ, ils nous ont piqué (= volé)
136 euros. Ils nous avaient demandé; à l'arrivée, une
caution de 100 euros.
Commentaires de Gestion de l’hôtel
28 août 2023 par Hotel Manager, Gestion de l’hôtel
Dear Pierre,We have taken note of your comments and will review and investigate them further. Please give us some time so that we can verify your claims. We apologize for any inconvenience.Sincerely, Hotel Manager
par un voyageur
Publié le 18 août 2023 sur Expedia
The service was excellant and the hotel was very calm. We couldn’t hear other rooms when we were in ours.
Commentaires de Gestion de l’hôtel
31 août 2023 par Hotel Manager, Gestion de l’hôtel
Dear David,We're delighted to hear that you had an excellent stay with us! It's great to know that you enjoyed the calm atmosphere and appreciated the excellent service. We strive to provide a comfortable and peaceful environment for our guests. Thank you for your positive feedback, and we hope to welcome you back for another wonderful stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 27 juill. 2023 sur Expedia
Nous avons dû choisir rapidement un hôtel proche de l’aéroport suite à l’annulation de notre vol, et le rapport qualité/prix de cet hôtel était plus que convenable !
Tout était propre et confortable, juste quelques prises ne marchaient pas et nous n’avons jamais pu faire marcher le sèche-cheveux 🤣
L’hôtel était très calme et l’accueil très sympathique, un séjour agréable qui nous a bien réconforté !
A quelques minutes à pieds nous avons découvert une balade magnifique le long de la rivière avec un superbe point de vue à 360° sur tous les alentours et la rencontre de gens adorables donc aucun regret ! Merci ☺️
Commentaires de Gestion de l’hôtel
28 juill. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Laurence,Thank you for choosing our hotel during your unexpected stay and for sharing your positive experience with us! We are thrilled to hear that you found the cleanliness and comfort of our accommodations to your liking. We apologize for the inconvenience with the outlets and hair dryer; rest assured, we will look into addressing these issues promptly. It's great to know that you enjoyed the quiet atmosphere and friendly welcome. We are also glad you had the chance to explore the beautiful surroundings and have a memorable experience. Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back in the future. Thank you for staying with us!Sincerely, Hotel Manager
par un voyageur
Publié le 29 mars 2023 sur Hotels
Commentaires de Gestion de l’hôtel
30 mars 2023 par Hotel Manager, Gestion de l’hôtel
Dear jean-pascal,I'm overjoyed to see 10-star ratings.I hope your visit was fantastic and unforgettable.Our staff has been rendered dumbfounded by the rating.It is a privilege to have guests like you.I'm looking forward to your future visit here.Sincerely,Hotel Manager
