Ratings based on 82 Guest Reviews

Hear it directly from our travellers
4.7 out of 5
100% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 22, 2023 on Hotels
5 out of 5
by A traveller

Posted Aug. 14, 2023 on Expedia
Very convenient location, well equipped rooms, very friendly and helpful staff.
5 out of 5
by A traveller

Posted Aug. 1, 2023 on Expedia
Very welcoming
Comment from Hotel Management
Aug. 11, 2023 by réception, Hotel Management
Bonjour madame,Je vous remercie d'avoir pris le temps de répondre au questionnaire de satisfaction.Je suis heureux de voir que vous avez été entièrement convaincue par la totalité de nos services ainsi que du personnel.Nous travaillons tous dur afin de rendre les séjours de tous nos clients aussi mémorables que possible.Je prendrai le temps de partager votre retour avec nos équipes afin de garder cette motivation de toujours faire mieux.J'espère que nous aurons le plaisir de vous accueillir à nouveau parmi nous !Bon week-end à vous.Cordialement
5 out of 5
by A traveller

Posted Jul. 2, 2023 on Expedia
Excellent hotel, clean and quiet. However, a bit disappointed that restaurant was closed.
Comment from Hotel Management
Aug. 11, 2023 by réception, Hotel Management
Bonjour madame,Je vous remercie d'avoir pris le temps de répondre au questionnaire de satisfaction.Je suis heureux de voir que vous avez été entièrement convaincue par la totalité de nos services ainsi que du personnel.Nous travaillons tous dur afin de rendre les séjours de tous nos clients aussi mémorables que possible.Je prendrai le temps de partager votre retour avec nos équipes afin de garder cette motivation de toujours faire mieux.J'espère que nous aurons le plaisir de vous accueillir à nouveau parmi nous !Excellent week-end à vous.Cordialement
5 out of 5
by A traveller from Chula Vista

Posted May 22, 2023 on Expedia
Super clean! Staff was friendly , helpful professional .Breakfast was very nice with plenty of options. Defiantly would stay again
5 out of 5
by A traveller

Highly recommend

Posted Oct. 10, 2022 on Hotels
Highly recommend. Immaculate, sound proof, comfortable bed, ecological, delicious food and great location near airport and close to railway station to Toulouse historic Place du Capitole. Staff was extremely attentive, especially William went out of his way several times to make our stay very pleasant. Will definitely return!
Comment from Hotel Management
Nov. 3, 2022 by Reception / Night Auditor, Hotel Management
Hello ,Thank you for taking the time to answer the satisfaction questionnaire.I am pleased to see that you were completely convinced by all our services and staff.We all work hard to make all our guests' stays as memorable as possible.I will take the time to share your feedback with our staff to keep us motivated to do better.I hope we will have the pleasure of welcoming you back!Have a great week.SincerelyReception
3 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 19, 2022 on Hotels
2 out of 5
by A traveller

Posted Aug. 7, 2022 on Expedia
There was no shuttle to the airport and this was not made clear on the website when I booked. Also, the restaurant wasn’t open and that wasn’t posted on the website when I booked either.
5 out of 5
by A traveller

Included breakfast worth the detour.

Posted Jul. 19, 2022 on Hotels
The rooms are big and super clean. It feels new and modern. Everything was as expected. The included breakfast is worth a stay in this hotel on its own. First, there are so many options, and they all are quality ones. But the WOW factor was that they have divine homemade/handmade options. The extraordinary lady in charge of the breakfast cooks some of the items on the menu with her recipe, and not only does it make the place feel like home, but they are refreshing from the rigid standardized Marriott option.
Comment from Hotel Management
Aug. 3, 2022 by Reception / Night Auditor, Hotel Management
Good Evening, Thank you for taking the time to answer the satisfaction questionnaire. I am pleased to see that you were completely convinced by all our services and staff. We all work hard to make all our guests' stays as memorable as possible. I will take the time to share your feedback with our staff to keep us motivated to do better. I hope we will have the pleasure of welcoming you back! Have a great week. Sincerely
5 out of 5
by A traveller

Globetrotter

Posted Jun. 7, 2022 on Hotels
Arrived late due to flight delay and beginning of Ukraine war. Front desk was awake and attentive. Offered some ideas upgraded us as I am titanium elite with Marriott
Comment from Hotel Management
Aug. 3, 2022 by Raïna, Hotel Management
Good evening Thank you for taking the time to answer the satisfaction questionnaire. I am pleased to see that you were completely convinced by all our services and staff. We all work hard to make all our guests' stays as memorable as possible. I will take the time to share your feedback with our staff to keep us motivated to do better. I hope we will have the pleasure of welcoming you back! Have a great week. Sincerely The Reception Team
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