Ratings based on 95 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 21, 2024 on Hotels
by A traveller
Posted Dec. 30, 2023 on Hotels
ideal space for people who want to be off beaten track, don’t like hotel strip vibe, want to cook/hang out together. has guards to get in and out of the neighborhood-but at our specific property, we’re there 30%.
We rented early but management shift occurred. One of main reasons I booked was Bc of reviews of the previous hostess.
Appliances are tricky. Laundry isn’t really a thing because it takes so many iterations to make it work & it still ends up smelly. Had difficulties w sink - obviously a lack of disposal, but even so I had to drain the pipe underneath myself w a bucket.ewww gross
pool on the rooftop deck is darling but the size of a hot tub but not warmed. So if you are there in winter months, it is very chilly and no one wanted to get in and that was a selling point for me. The common pool advertised is 100% shaded and super shallow
The kitchen is lacking in bowls, measuring cups, etc. We had a difficult time getting dishwasher & oven to work.
However, the space is cool, the penthouse is amazing, you just have to know that it is a drive to most places.
100% authentic: was not in love with Tulum that I thought I might be.
by A traveller
Posted Dec. 4, 2023 on Expedia
by A traveller
Posted Nov. 30, 2023 on Hotels
by A traveller
Posted Nov. 5, 2023 on Expedia
The place was amazing. Only about a 20-minute walk from Tulum Central if you like to walk. We spent five nights there, and our host, Anel, was immaculate. She helped us with everything we needed to make our trip a success.
Comment from Hotel Management
Nov. 10, 2023 by Casa Wahh Team, Hotel Management
Dear Guidoson,Thank you so much for choosing Casa Wahh for staying during your last visit to Tulum. We appreciate you took the time to send us your comments and feedback, regards!
by A traveller
Posted Sep. 25, 2023 on Expedia
Comment from Hotel Management
Nov. 10, 2023 by Casa Wahh Team, Hotel Management
Dear Akeem,Thank you so much for taking the time to sending your feedback.
by A traveller
Posted Sep. 11, 2023 on Expedia
This property was super cute and clean! The staff was so friendly and went out of their way to help us get a new key for our apartment when we lost ours on a boat. They assisted us after hours without hesitation. We will definitely be back!
Comment from Hotel Management
Nov. 10, 2023 by Casa Wahh Team, Hotel Management
Dear Pablo,Thank you so much for taking the time of sending your feedback. We are more than happy to know you enjoyed your stay with us, regards!
by A traveller from GREEN BAY
Posted Sep. 5, 2023 on Expedia
Everything was great! No issues and the management communicated very well. There are mosquitos just be aware but everything was safe and great! Easy to find off of the beaten path and SAFE! We rented ATVs for the week and couldn't be happier!
Comment from Hotel Management
Oct. 6, 2023 by Casa Wahh Team, Hotel Management
Dear Gina, Thank you so much for taking the time to send us your comments. We are more than happy to know you enjoyed your stay with us, regards!
by A traveller
Posted Aug. 28, 2023 on Expedia
great spot - we had a very good stay at casa wahh. was well located between the beach and the main town so it was easy to get around. the only disappointing thing was that casa wahh was advertised as having free pool and jacuzzi access even for the terrace apartments which don't have a private pool. turned out to be a pool, jacuzzi, and sauna situation at a restaurant a few minutes away walking and the jacuzzi was broken and the pool didn't look as clean as we'd have liked. otherwise a good spot to relax and stay at in tulum. Anel, the property manager was very responsive and helpful!
Comment from Hotel Management
Aug. 29, 2023 by Casa Wahh Team, Hotel Management
Dear Whitney, First at all thank you for choosing Casa Wahh for staying during your last visit to Tulum. We are sorry for the misunderstanding about the communal facilities; We are no longer offering those facilities to our guest in order to avoid this kind of situations, thank you so much for taking the time to send us your comments and feedback, regards!
by A traveller
Posted Aug. 26, 2023 on Expedia
I loved the property, the cleanliness, hospitality. Great places for large parties. Modern design and esthetics.
Comment from Hotel Management
Aug. 28, 2023 by Casa Wahh Team, Hotel Management
Dear Gilberto, Thank you so much for choosing Casa Wahh for staying during your last visit to Tulum. We are more than happy to know you enjoy your stay with us, regards!
