Note fondée sur 921 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,5 Service et personnel
2,9 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 mars 2024 par Customer Service, Gestion de l’hôtel
Jose, it's wonderful to know you had an excellent stay at Key Inn And Suites Tustin. Our team values your feedback and we anticipate your next visit. Thank you for choosing us!
par un voyageur
Publié le 18 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Customer Service, Gestion de l’hôtel
Glenda, we're pleased to see you had a positive experience at Key Inn And Suites Tustin. We appreciate your 4-star rating and hope to have the pleasure of welcoming you back again soon.
par un voyageur
Publié le 18 mars 2024 sur Expedia
Close to freeway
Commentaires de Gestion de l’hôtel
18 mars 2024 par Customer Service, Gestion de l’hôtel
Edward, thank you for sharing your experience at the Key Inn and Suites Tustin. It's fantastic to know our location with freeway proximity offered you easy access to your outings and explorations. We're looking forward to welcoming you back.
par un voyageur
Publié le 16 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 mars 2024 par Customer Service, Gestion de l’hôtel
Elena, it's delightful to hear about your positive experience at Key Inn And Suites Tustin. We always aim to deliver top-rate service and it's wonderful to know we achieved that during your stay. We sincerely hope you'll return to our establishment in the future.
par un voyageur
Publié le 15 mars 2024 sur Hotels
The worst place to stay. Bugs all over the place smells very bad
Commentaires de Gestion de l’hôtel
15 mars 2024 par Customer Service, Gestion de l’hôtel
Rick, we deeply regret to hear about your experience. Our goal is to ensure a comfortable and pleasant stay for all guests. We understand your issue with cleanliness and unpleasant odor during your stay. Rest assured we have taken note of your feedback and will address these matters with the appropriate personnel. We hope you'll give us another opportunity to better serve you in the future.
par un voyageur
Excellent room
Publié le 15 mars 2024 sur HotelsGreat room, clean
Commentaires de Gestion de l’hôtel
15 mars 2024 par Customer Service, Gestion de l’hôtel
Luis, it's wonderful to hear you found your stay at Key Inn and Suites Tustin enjoyable. The team appreciates your recognition of our clean, well-appointed rooms. We're looking forward to your next visit.
par un voyageur
Publié le 10 mars 2024 sur Expedia
This is a low-cost hotel, a perfectly serviceable hotel for a seasoned traveler who needs something simple and cheap (not recommendfor family). It's right of the highway so noise can be an issue. Location's decent, with the Marketplace with 5 minutes. First room smelled of smoke but staff provided a second room without issue.
Commentaires de Gestion de l’hôtel
11 mars 2024 par Customer Service, Gestion de l’hôtel
Colin, thank you for taking the time to share your thoughts. Your feedback about the potential noise due to our proximity to the highway is noted and appreciated. We aim to accommodate all types of travelers and are glad our colleagues were able to promptly address and rectify your concern about the initial room. Please do keep us in mind for future travels, as we are always striving to improve our guest experience.
par un voyageur
Comfort and cleanliness key at the inn
Publié le 10 mars 2024 sur HotelsI didn't know but the key in had downsized to just someone building I think it's a lot more comfortable and friendly and no not as much drama if you're looking for a place to stay and it's the key that you have quiet time then the end is where to go Justin is a good City and Kian is a good hotel
Commentaires de Gestion de l’hôtel
12 mars 2024 par Customer Service, Gestion de l’hôtel
Dale, it's fantastic to hear that you found Key Inn And Suites Tustin to be comfortable, friendly and a peaceful place to stay. We're delighted you appreciated our location in the lovely city of Tustin. Our team strives to provide an accommodating and drama-free environment for all our guests. It's great to know we met your expectations and we look forward to hosting you again in the future.
par un voyageur
Publié le 5 mars 2024 sur Expedia
I very much enjoyed my stay at Key Inn & Suites! I will be returning :)
Commentaires de Gestion de l’hôtel
6 mars 2024 par Customer Service, Gestion de l’hôtel
Matthew, it's fantastic to hear your time at Key Inn And Suites Tustin was enjoyable and we couldn't be happier knowing you plan to return. Our team eagerly awaits your next visit!
par un voyageur
Publié le 4 mars 2024 sur Expedia
Ok
Commentaires de Gestion de l’hôtel
5 mars 2024 par Customer Service, Gestion de l’hôtel
Thank you for the feedback, Thomas.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.
