Note fondée sur 461 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 mars 2024 sur Expedia
Room was updated nicely
Commentaires de Gestion de l’hôtel
6 mars 2024 par General Manager, Gestion de l’hôtel
Dear Valued Guest,Thank you for choosing to stay with us at Econo Lodge Umatilla. Our goal is to provide every guest with lovely accommodations, so we're thrilled that was the case for you. If there was anything we could have done differently to improve your visit, please don't hesitate to reach back out. The pleasure was all ours, and we hope to welcome you back in the future.Best Regards,General Manager
par un voyageur
Publié le 29 févr. 2024 sur Expedia
Polite and cooperative staff
Commentaires de Gestion de l’hôtel
4 mars 2024 par General Manager, Gestion de l’hôtel
Dear Valued Guest,It is wonderful to know that you had an excellent experience with us! Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Thank you for your perfect rating, and we hope you return soon!Best Regards,General Manager
par un voyageur
Publié le 12 févr. 2024 sur Expedia
Room was dirty and in need of repairs. Shower not working well with limited spray from shower head. Hair throughout the shower from past guest and hairs on bath towels from others. Shower curtain holder rusted and coming out from wall. Hotel left a lot to be desired.
Commentaires de Gestion de l’hôtel
14 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Valued Guest,Thank you for staying with us, and we're disappointed to hear about your unsatisfactory experience. Your feedback is essential, and what you describe does not meet the standards we strive for. We're committed to addressing these concerns promptly with our housekeeping and maintenance teams. Your comfort is important to us, and we appreciate you bringing these matters to our attention. We hope you'll give us another opportunity to make it right and provide you with a more enjoyable stay in the future.Best Regards,General Manager
par un voyageur
Publié le 11 févr. 2024 sur Expedia
Alex, at the front desk, was friendly, helpful, and professional. The room was clean. There was parking available. The security aspects made me feel safe.
The "breakfast" was lacking, but the coffee was good!
Commentaires de Gestion de l’hôtel
12 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Valued Guest,It was such a pleasure to welcome you to Econo Lodge Umatilla! Thank you so much for mentioning our impeccable accommodations, secure atmosphere, and hospitable team. You can be sure we'll share your compliments with Alex! That said, your feedback regarding our breakfast offerings will be shared with our internal team for further consideration, as we are always seeking new ways to improve. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!Best Regards,General Manager
par un voyageur
Publié le 10 févr. 2024
Only 2 pillows. Limited towels....horrible coffee...no fridge
Commentaires de Gestion de l’hôtel
12 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Valued Guest,We're sorry to hear about the aspects of your stay that didn't meet your expectations. We appreciate your feedback as it helps us identify areas for improvement. Your comments will be considered as we strive to enhance our service and amenities, and we hope to welcome you back for an even better stay.Best Regards,General Manager
par un voyageur de Vancouver
Publié le 1 févr. 2024 sur Expedia
par un voyageur
Enjoyable stay
Publié le 24 janv. 2024 sur HotelsNice and clean with friendly, helpful staff. Let us into our room early so my wife could join a Zoom class.
Commentaires de Gestion de l’hôtel
26 janv. 2024 par General Manager, Gestion de l’hôtel
Dear Valued Guest,It's wonderful to hear your stay with us at Econo Lodge Umatilla was an exceptional one! We are pleased to know that our accommodations and service were highlights of your stay. We can't wait to welcome you back again.Best Regards,General Manager
par un voyageur
Publié le 14 janv. 2024 sur Hotels
My stay was good I appreciate the first floor having no carpet. The only problems were the sheets and towels had stains on them. And breakfast was just granola bars, danish, juices, yogurt, apple or orange do no real breakfast food.
Commentaires de Gestion de l’hôtel
16 janv. 2024 par General Manager, Gestion de l’hôtel
Dear Valued Guest,We are pleased you enjoyed your time with us, and thank you for your feedback. Please know we are sorry for any issues you experienced with our accommodations or breakfast. We are thankful for your comments, and we want to invite you back again anytime.Best Regards,General Manager
par un voyageur
Publié le 30 déc. 2023 sur Expedia
Manager on site was super nice and helpful.
Commentaires de Gestion de l’hôtel
8 janv. 2024 par General Manager, Gestion de l’hôtel
Dear Valued Guest,Thank you for choosing Econo Lodge Umatilla and for your positive feedback! We're thrilled to hear you had a wonderful stay. Your satisfaction is our priority, and we look forward to welcoming you back for another exceptional experience.Best Regards,General Manager
par un voyageur
Publié le 29 déc. 2023 sur Expedia
