Note fondée sur 926 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
4 août 2023 par Mocha, Gestion de l’hôtel
Thank you for staying with us. We're happy you enjoyed your stay. We look forward to accommodating you again in the future.Front Desk-Night Auditor
par un voyageur
Publié le 23 avr. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
17 mai 2023 par Devorine RediResponse Specialist, Gestion de l’hôtel
Thank you for taking a moment to complete our survey, Francis. The staff at the Red Roof Inn Utica and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist
par un voyageur
Publié le 16 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2022 par Mocha, Gestion de l’hôtel
Thank you for staying with us. We're happy you enjoyed your stay. We look forward to accommodating you again in the future.
Front Desk-Night Auditor
par un voyageur
Publié le 14 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2022 par Mocha, Gestion de l’hôtel
Thank you for staying with us. We're happy you enjoyed your stay. We look forward to accommodating you again in the future.
Front Desk-Night Auditor
par un voyageur
Publié le 9 oct. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
10 oct. 2019 par Mocha, Gestion de l’hôtel
Thank you for staying with us. We're happy you enjoyed your stay. We look forward to accommodating you again in the future.
Front Desk-Night Auditor
par un voyageur
Publié le 4 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mars 2024 par Tianna RediResponse Specialist, Gestion de l’hôtel
Hello Daniel,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Utica and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management
par un voyageur
Publié le 3 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 mars 2024 par Tianna RediResponse Specialist, Gestion de l’hôtel
Hello Joan, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Utica and I appreciate your score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management
par un voyageur
Publié le 27 févr. 2024 sur Expedia
No microwave or mini fridge…disappointing
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Oshane RediResponse Specialist, Gestion de l’hôtel
Dear Sergio, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN UTICA. We do appreciate you calling out some of the missing amenities in the room and understand how it may have impacted your experience. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management
par un voyageur
Publié le 25 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Oshane RediResponse Specialist, Gestion de l’hôtel
Hello Michael, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN UTICA and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management
par un voyageur
Publié le 18 févr. 2024 sur Expedia
Quick and easy to get in and out. Online check out. Wifi is good and it’s quiet. Hotel is older but good for 1-2 nights and the price is right. Front desk staff is nice.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Linton RediResponse Specialist , Gestion de l’hôtel
Dear Carson,Thank you for telling us about your recent visit to RED ROOF INN UTICA. It's good to read that our good Wi-Fi, nice staff and quick check-in met your needs. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management
