Note fondée sur 2 116 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 mars 2024 sur Expedia
All is fine, the only thing is we arrived late (21h) and need to leave early (7h) without access to breakfast. But we will find something on our way!
Commentaires de Gestion de l’hôtel
12 mars 2024 par Ramy, Gestion de l’hôtel
Dear Emmanuelle,Thank you for taking the time to share your feedback with us. We're glad to hear that overall your stay was satisfactory.We understand the inconvenience of arriving late and departing early without access to breakfast. While we strive to accommodate the needs of all our guests, we recognize that there are times when our operating hours may not align perfectly with everyone's schedule. Your understanding in this matter is greatly appreciated.Should your travels bring you back to our area in the future, please don't hesitate to let us know if there's anything we can do to make your stay more comfortable, including arranging breakfast boxes for you before your departure.We value your patronage and hope to have the opportunity to welcome you back for another enjoyable stay.Warm regards,Ramy Agaiby,General Manager
par un voyageur
Publié le 26 févr. 2024 sur Expedia
La navette pou l’aéroport est fiable et pratique. La chambre est impeccable et le lit confortable. La proximité l’aéroport est vraiment appréciée
Commentaires de Gestion de l’hôtel
1 mars 2024 par Ramy, Gestion de l’hôtel
Dear Marie-Helene,Thank you for taking the time to share your positive feedback with us. We're thrilled to hear that you found our airport shuttle service reliable and convenient, and that you appreciated the proximity to the airport. Ensuring a seamless and comfortable experience for our guests is our top priority, and we're delighted that you enjoyed your stay with us.We're also pleased to hear that you found your room to be spotless and the bed comfortable. Providing a clean and comfortable environment for our guests is essential, and we're glad we could meet your expectations.Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Ramy Agaiby,General Manager
par un voyageur
Publié le 20 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 mars 2024 par Ramy, Gestion de l’hôtel
Dear Daniel,Thank you for choosing our hotel for your stay. We hope you had a wonderful experience and look forward to welcoming you back in the future.Best regards,Ramy Agaiby,General Manager
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Nice stay. Close to airport
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Ramy, Gestion de l’hôtel
Dear Hema,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us and found our proximity to the airport convenient. Ensuring a pleasant experience for our guests is our priority, and we're thrilled that we could contribute to your satisfaction. We look forward to hosting you again soon.Warm regards,Ramy Agaiby,General Manager
par un voyageur
Publié le 20 nov. 2023 sur Expedia
Belle grande chambre. Très propre. Personnel courtois
Commentaires de Gestion de l’hôtel
24 nov. 2023 par Ramy, Gestion de l’hôtel
Dear Myriam,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us, especially appreciating the nice big room, cleanliness, and the courteousness of our staff. Providing a comfortable and welcoming experience is our top priority.We appreciate your feedback and look forward to welcoming you back for another enjoyable stay.Best regards,Ramy Agaiby,General Manager
par un voyageur
Publié le 27 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
3 nov. 2023 par Ramy , Gestion de l’hôtel
Dear Marie-Josee,Thank you for your 5-star review! We appreciate your positive feedback and are delighted that you enjoyed your stay. If you have any specific comments or suggestions in the future, feel free to share. We look forward to welcoming you back on your next visit.Warm regards,Ramy Agaiby, General Manager
par un voyageur
Publié le 21 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
26 oct. 2023 par Ramy, Gestion de l’hôtel
Dear Marie-Josee,Thank you for your 5-star rating! We're delighted to hear that you enjoyed your stay with us. If you ever have any comments or feedback in the future, please don't hesitate to share. We look forward to welcoming you back on your next visit.Best regards,Ramy AgaibyGeneral Manager
par un voyageur
Publié le 9 sept. 2023 sur Expedia
La place était parfaite ils ne manquait rien et très propre, je retournerais à cette endroit n’importe quand merci à Megan et Emily!
Commentaires de Gestion de l’hôtel
16 sept. 2023 par Ramy, Gestion de l’hôtel
Dear Benoit,We are absolutely thrilled to receive your glowing review! It brings us immense joy to hear that your stay was perfect, and we're delighted that you found everything to be in order, clean, and to your satisfaction.Megan and Emily are valuable members of our team, and we will be sure to pass on your kind words to them. They will be delighted to know that they contributed to making your stay exceptional.We genuinely appreciate your kind words and your willingness to return to our place anytime. We can't wait to welcome you back and ensure that your future visits are just as wonderful as this one.If you have any more feedback or requests in the future, please feel free to reach out. We're here to make your stays memorable.Warm regards,Ramy Agaiby, General Manager
par un voyageur
Bon hotel bien placé pour ne pas rater son avion
Publié le 21 août 2023 sur HotelsTres bon hotel avec service de navette gratuit pour aller a l'aeroport en toute sérénité.
Commentaires de Gestion de l’hôtel
25 août 2023 par Ramy, Gestion de l’hôtel
Hi Vincent, Thank you for sharing your positive experience with us! We're delighted to know that you had a very good stay at our hotel and that our free shuttle service to the airport added to your convenience and peace of mind. Providing a seamless and stress-free experience for our guests is our goal, and we're glad we could meet your expectations. Should your travels bring you back to the area, we'd be more than happy to welcome you again for another wonderful stay! Regards, Ramy Agaiby, General Manager
par un voyageur
Publié le 6 août 2023 sur Expedia
Very dirty rooms. Completely overpriced
Commentaires de Gestion de l’hôtel
8 août 2023 par Ramy, Gestion de l’hôtel
Dear Jean-Baptiste,Thank you for sharing your thoughts on your recent stay with us. We're truly sorry to hear that your experience did not meet your expectations. Please accept our sincerest apologies for any inconvenience you encountered regarding the cleanliness of your room. This is certainly not the level of service we aim to provide, and we take your feedback seriously.We understand the importance of a comfortable and clean environment for our guests, and we're committed to addressing this matter promptly to ensure that future stays uphold the standards you rightfully expect.Regarding the pricing, we strive to offer competitive rates that reflect the quality and services we provide. We're disappointed to hear that you felt the price did not align with your experience. We appreciate your feedback on this matter as well.If you would be open to providing further details about your stay, it would greatly assist us in improving our services. We would appreciate the opportunity to make things right. Please feel free to reach out to our management team directly.Thank you for your feedback, and we hope to have another chance to exceed your expectations in the future.Sincerely,Ramy Agaiby, General Manager
