Ratings based on 941 Guest Reviews

Hear it directly from our travellers
4.5 out of 5
100% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Mar. 17, 2024 on Hotels
Comment from Hotel Management
Mar. 17, 2024 by Pirkko, Hotel Management
We are happy you enjoyed your stay with us! We hope to welcome you back soon.
5 out of 5
by A traveller

Posted Mar. 15, 2024 on Expedia
Really great stay. I had requested a microwave beforehand and it was first come… I checked in super Early which they accommodated and within minutes of getting to my room it was delivered. Great location, Very central and if you prefer to take public transit or travel farther the busses were great. Would definitely return to this hotel if I returned to this part of Vancouver.
Comment from Hotel Management
Mar. 15, 2024 by Jennifer M., Hotel Management
Thank you so much for taking the time to write us this detailed feedback. I am happy to hear that we could accommodate your early arrival and the microwave. Until next time! :)
4 out of 5
by A traveller

Posted Mar. 11, 2024 on Expedia
Always love staying here
Comment from Hotel Management
Mar. 11, 2024 by Jennifer M., Hotel Management
Thank you! We look forward to welcoming you back in the near future! :)
5 out of 5
by A traveller

Posted Mar. 6, 2024 on Expedia
Enjoyed the art on display. Very friendly, helpful staff.
Comment from Hotel Management
Mar. 11, 2024 by Jennifer M., Hotel Management
Thank you for your wonderful feedback. I will ensure this is passed onto our staff. Until next time :)
5 out of 5
by A traveller

Wonderful stay

Posted Mar. 5, 2024 on Hotels
Wonderful stay. The staff were friendly, hotel and room was clean, and the bed was comfortable. I would definitely stay here again. Artwork was beautiful.
Comment from Hotel Management
Mar. 5, 2024 by Jennifer M., Hotel Management
Thank you so much for your kind words! I am glad we can make your stay so memorable :) Until next time!
5 out of 5
by A traveller from Whitehorse

Posted Mar. 5, 2024 on Expedia
Would stay here again. Front dedk was so nice
Comment from Hotel Management
Mar. 5, 2024 by Jennifer M., Hotel Management
Thank you for your kind words :) Until next time!
5 out of 5
by A traveller

Love this place

Posted Mar. 4, 2024 on Hotels
Second time staying here and has become my Vancouver favourite.
Comment from Hotel Management
Mar. 4, 2024 by Jennifer M., Hotel Management
Thank you! Until next time :)
5 out of 5
by A traveller

Posted Mar. 1, 2024 on Expedia
We loved the complimentary tea and coffee service as well as the water fill station on each floor. The location was perfect as well. Walkable distance to great restaurants and to the ocean!
Comment from Hotel Management
Mar. 1, 2024 by Jennifer M., Hotel Management
Thank you for your kind feedback! Until next time :)
2 out of 5
by A traveller

Posted Feb. 21, 2024
There was no hot water for our showers, front desk staff was very unclear about what we were being charged for.
Comment from Hotel Management
Feb. 21, 2024 by Jennifer M., Hotel Management
I am sorry to about this experience. Please do not hesitate to reach out to our hotel directly to discuss further if preferred. Thank you for your honest feedback.
4 out of 5
by A traveller

Posted Feb. 19, 2024 on Expedia
This is a solid little hotel. I often stay here when visiting Vancouver.
Comment from Hotel Management
Feb. 20, 2024 by Jennifer M., Hotel Management
Thank you for your wonderful feedback. Until next time :)