Ratings based on 596 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Perfect
Posted Jan. 21, 2024 on HotelsWonderful. Warm, friendly staff, well located, beautifully appointed rooms.
Comment from Hotel Management
Jan. 22, 2024 by PM, Hotel Management
Dear William, We thank you for the time you have dedicated to giving us your opinion on our Relais. Your comments are very important to us and we are happy to know that you enjoyed your stay. We are happy to read that you appreciated the room we assigned to you and that you found it spacious and comfortable at all times. Finally, we are happy to read that you appreciated the availability of our staff because we strive to meet the hospitality expectations of our guests. We hope to welcome you again to our Relais in the near future for another pleasant stay. Kind regards, Guest Experience Team
by A traveller
Perfect Verona Hotel Location
Posted Jan. 4, 2024 on HotelsWhat a beautiful hotel! The rooms were amazing - clean, comfortable, spacious. The location could not be better for exploring Verona, and access to Juliet’s balcony after the crowds is a huge plus. No parking on site (and recommended parking is a good 10-15 min walk away), but we would happily stay here again!
Comment from Hotel Management
Jan. 22, 2024 by pm, Hotel Management
Dear Daniel, How wonderful to read your review! We are truly thrilled to have managed to enter your heart and left you with such a memorable memory!We look forward to welcoming you back next time.Best regards. Guest Experience Team.
by A traveller
Posted Jan. 2, 2024 on Expedia
Private access to Guiliettes balcony
Comment from Hotel Management
Jan. 22, 2024 by PM, Hotel Management
Dear Justinwe too love our internal courtyard, a small oasis of peace to access the most romantic balcony in Italy.We look forward to seeing you soon here at Relais Balcone di Giulietta. Guest Experience Team.
by A traveller
Posted Nov. 13, 2023 on Expedia
The perfect location for our first time to Verona. The hotel was quiet, even though located right in Juliet’s courtyard. The crowds were only there till 7pm in the evening. The room was super clean and well stocked. All in all, a very comfortable place. Thank you.
Comment from Hotel Management
Jan. 7, 2024 by PM, Hotel Management
Dear Daniel, we thank you for the time you have dedicated to giving us your opinion on our Relais. Your comments are very important to us and we are happy to know that you enjoyed your stay. We are happy to read that you appreciated our unique location within the most romantic courtyard in Italy. We hope to welcome you again to our Relais in the near future for another pleasant stay. Kind regards, Guest Experience Team
by A traveller from WASHINGTON
Posted Nov. 8, 2023 on Expedia
Comment from Hotel Management
Jan. 7, 2024 by Pm, Hotel Management
Dear Jiamin, thank you for your review. We thank you once again for choosing us and bid you farewell with the hope of being able to welcome you back to our relais in the future and give you an even better stay. Our warmest regards. Guest Experience Manager
by A traveller
Amazing Verona Hotel
Posted Oct. 18, 2023 on HotelsAbsolutely amazing hotel! Wish we had cancelled our onward trip to Venice and stayed at this location in Verona. Staff is wonderful and always pleasant and helpful. Location is excellent and the owners have given attention to every detail concerning the room. Breakfast is not provided, but there are numerous nearby restaurants for a quick snack or full breakfast. Look no further - this hotel is perfect!! And, access to the Juliet courtyard is amazing after the crowds are cleared at 7 pm. Such a treat to stay here - hope to return again soon!
Comment from Hotel Management
Oct. 19, 2023 by PM, Hotel Management
Dear Nancy, thank you for letting us know your opinion. We are pleased to know that your stay with us was positive. We are happy that our location contributed to improving the quality of your stay. We would be happy to welcome you back to our relais. In the meantime we send you our warmest regards. Management / Guest Experience Manager
by A traveller
Posted Oct. 17, 2023 on Expedia
Exceptional boutique hotel. Be aware that the gate to Juliet's courtyard -- the only access to the facility -- is locked at 7 pm. Make sure your cellphone plan allows for easy international calling, as it is necessary to contact them for check-in from 7 to 9 pm. After 9 pm. the hotel has arrangements with staff at a restaurant a few blocks away.
Comment from Hotel Management
Oct. 18, 2023 by PM, Hotel Management
Dear Christopher, thank you for your review. We sincerely thank you for your comments on the welcome received from our Guest Experience Team, the comfort of our rooms and the unique location in the most romantic courtyard in Italy (that of the Juliet's House Museum). Thank you once again for choosing our Relais. We would be happy to host you again on your next trip to Verona. We send you our warmest regards. Guest Experience Manager
by A traveller
Posted Oct. 4, 2023 on Expedia
We absolutely loved our stay here and loved the town of Verona. The hotel is perfect location to walk everywhere you will want to go. Close to shopping and dining and not far from the arena. The most amazing part is having a key to the Juliette courtyard and being able to access the area without all the tourists. The staff are so helpful and kind. We spent three nights here with a lovely terrace overlooking the street with the shops and people. Ideal place to stay in Verona!
Comment from Hotel Management
Oct. 5, 2023 by PM, Hotel Management
Dear Jennifer, Thank you for your review. We are also happy that you wanted to highlight the kindness of the staff. The compliments of our guests gratify us and encourage us to improve more and more. We thank you once again for choosing us and bid you farewell with the hope of being able to welcome you back to our relais in the future and give you an even better stay. Our warmest regards. Management / Guest Experience Manager
by A traveller
Posted Aug. 22, 2023 on Hotels
Comment from Hotel Management
Aug. 24, 2023 by PM, Hotel Management
Gentile Guy, La ringraziamo per la sua recensione. Saremmo felici di poterla ospitare di nuovo in occasione di un suo prossimo viaggio. Le porgiamo i più cordiali saluti. Guest Experience Team
by A traveller
Posted Jul. 16, 2023 on Expedia
This is a very unique property that is located within the courtyard of Juliet's house and the famous balcony. You actually obtain a key to the gate so that you can enter and exit Juliet's courtyard after hours, amazing! There are no staff after hours so ensure that you plan accordingly and stick to their instructions if arriving late.
Comment from Hotel Management
Jul. 17, 2023 by Pm, Hotel Management
Dear Roy, ¡Thank you so much for sharing your impressions of your last visit to Relais Balcone di Giulietta! We are completly thrilled about your comment and we have already shared it with the rest of the team! We work every day to provide the best service and comments like yours show us that we are heading to the right direction. Once again, thank you for your feedback. We hope that your experience at our establishment will create many fond memories for you to look back on. Best regards. Persio Rafael - Manager
