Ratings based on 59 Guest Reviews

Hear it directly from our travellers
4.8 out of 5
100% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.6 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Jul. 28, 2022 on Expedia
This property is beautiful, clean and spacious. We rented it for two nights to visit the Amalfi coast. It is 30 minutes away from Sorrento. The family that owns the property is very kind and helpful. Breakfast was delicious! The only issue we had was the location. Our GPS didn't have the exact address. The owner gave us directions, but we got lost anyway. We were happy once we found the place. There are two restaurants close by and they were both good.
5 out of 5
by A traveller

Posted May 14, 2022 on Expedia
While it may be a little hairy (sometimes scary) getting up to this bed and breakfast, the view, the company and the hospitality are so worth it! We loved this little slice of heaven and the breakfast was exceptional! Caterina, Ignazio and Ringo (kitty) were amazing hosts!
Comment from Hotel Management
May 29, 2022 by Caterina, Hotel Management
We were happy to host Amber Nicole. We do everything possible to give our guests all the information for the most comfortable and least busy roads, but on the Amalfi and Sorrento coasts the roads are not the widest.
5 out of 5
by A traveller

Posted May 9, 2022 on Expedia
The most hospitable hosts! The home is a gorgeous villa on top of a hill. They stayed up late to make sure we found the road that lead to the home. Incredible breakfasts (local produce) with the most amazing view on a terrace overlooking the hills. Catrina (host) stayed up late two nights in a row to make us home made cakes. They texted us a personal map via Google Maps that outlined the easiest route to drive Positano as the roads can be somewhat difficult. The best accommodation experience on our Europe trip!
Comment from Hotel Management
May 14, 2022 by Caterina, Hotel Management
Many thanks, we hope to always host wonderful guests like Lily.
3 out of 5
by A traveller

Posted Jul. 23, 2020 on Expedia
I stayed at this hotel a couple of years ago and never wrote a review, but the owner's response to a 2-star rating inspired me to write one now. First, the positives: The location is truly stunning and the breakfasts Caterina made were delicious.
5 out of 5
by A traveller from Toronto

Posted Sep. 27, 2019
Ignazio, Cassiopea's host really did above and beyond to assure we have a pleasant stay. Fresh breakfast ingredients, friendly smiles, and useful travel information about Sorrento, Positano and Amalfi Coast, Bed and Breakfast Cassiopea have it all. Ignazio and his wife Caterina take pride in the culture, the people, the food, the life. The stay at Cassiopea is definitely the highlight of our vacation in Italy and we would not hesitate to return and visit the family just to visit the family again.
5 out of 5
by A traveller

Posted Sep. 12, 2019 on Hotels
We spent two days at Cassiopea. Ignazio and Caterina are the most gracious hosts one can imagine; friendly, helpful, interested and simply real. We loved being there and immediately felt like we were with family. Food is outstanding and the accommodations were spacious and clean. The setting is great and Ignazio gave us a tip on using the tramway to get to Pompei that saves us both time and money, and gave us a spectacular view from above. We all hope we will come back again soon. If I am ever back in this region, I will not hesitate to book at Cassiopea. Highly recommended!
5 out of 5
by A traveller

Posted Aug. 28, 2019 on Expedia
Great, genuinely caring hosts. Beautiful place. Location very hard to find - do not use Google maps ! Contact owner for directions.
Comment from Hotel Management
Aug. 29, 2019 by Caterina, Hotel Management
Thanks for the great advice: with our information it will be very easy to find us. For the entire Amalfi and Sorrento coast it is not easy to drive the car especially if it is large.
2 out of 5
by A traveller

Posted Jul. 12, 2019 on Expedia
This hotel popped up at the top of the list in my search for hotels in the Positano area. False advertising. It is not in or near Positano and there is NO bus or train that will take you to Positano. My room had no window, which was a bit uncomfortable. The hosts seemed like superhosts, offering me rides to Positano since it was a 20-30 minute drive each way - yet failed to mention they were going to charge me 40 euros and it would be only cash even if they have a credit card machine. They did this repeatedly. They were not upfront and I owed $200 in additional charges cash only and there was no ATM nearby. They refused to let me pay with my credit card for the additional charges even though they charged my credit card at check out for my room. I was dumbfounded. They said I would have to wire them the money or mail them a prepaid cash card. WHAT? This is ridiculous. If they had told me even the day before checkout I would have gone out of my way to get the cash. I'm very disappointed. I stayed all over Italy but this only happened to me here at B&B Cassiopea - under the guise of being super hosts. I still can't believe I got duped. I should have known better. Do yourself a favor and stay somewhere in Positano - not here.
Comment from Hotel Management
Aug. 8, 2019 by Caterina, Hotel Management
In 20 anni di attività è la prima volta che ci accade una cosa simile, avevamo deciso di non rispondere a questo ospite anonimo perchè le miglior risposte sono i tantissimi giudizi rilasciati sui più importanti portali turistici internazionali. Risponderemo perchè gli operatori di Expedia così hanno consigliato. a) con i mezzi di trasporto pubblico è possibile raggiungere la Costiera Amalfitana e Positano ed è molto facile raggiungere la Costiera Sorrentina e la stazione del treno. La fermata del bus pubblico è a soli 50 metri dal nostro B&B che è baricentrico alle due Costiere e non lontano da Pompei, Capri e Napoli ; b) con l'auto, come afferma anche il nostro ospite anonimo, occorrono circa 25 minuti per raggiungere Positano e soli 10-15 minuti per raggiungere la Costiera amalfitana; c) gli amanti del trekking possono raggiungere Positano in circa 1 ora Per quanto riguarda le stanze, tutte sono ampie e hanno la finestra. Due su tre hanno la finestra vista mare, tutte accedono ad un ampio terrazzo panoramico con vista mare. Per il pagamento, tutti i nostri ospiti possono pagare con le carte di credito ma anche con bonifico bancario. In tutti questi anni tutti i nostri ospiti hanno pagato quando dovuto con un eccezione di un ospite singolo venuto da noi qualche mese fa. Questo non solo non ha pagato quanto dovuto compreso la tourist tax (che abbiamo pagato noi) ma ha avuto comportamenti molto strani in quanto invece di utilizzare i mezzi pubblici o il taxi chiedeva a noi di essere trasportato,abbiamo pensato che avesse difficoltà economiche e lo abbiamo aiutato. Non riserviamo alcun rancore verso questo ospite, poiché, questa piccola somma che ci doveva non cambierà la nostra passione per l'ospitalità e sopratutto non intaccherà i meravigliosi ricordi dei momenti vissuti con i nostri ospiti, fatti di di conoscenza, di umanità, di affetto.
5 out of 5
by A traveller

Posted Jun. 28, 2019 on Expedia
The ONLY thing bad is getting here, but once you find it, you truly don't want to leave!!! Our hosts went above and beyond their efforts to make us comfortable and to accommodate our needs...they truly are Super Hosts! The breakfast spread was superb and an abundance of delicious pastries, fruit, juices, coffee, water, egg & cheese omlet, breads, and spreads...so much food! I HIGHLY recommend B&B Cassiopea to all of my friends and family! The hosts are extremely kind, helpful, and spoke enogh English to get around the language barrier! We are more than pleased we chose B&B Cassiopea...hoping to return someday!!!
Comment from Hotel Management
Jun. 29, 2019 by caterina, Hotel Management
many thanks
4 out of 5
by A traveller

Posted Oct. 30, 2018 on Hotels
Comment from Hotel Management
Nov. 7, 2018 by Caterina, Hotel Management
thanks