Ratings based on 86 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
100% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 12, 2022 on Hotels
1 out of 5
by A traveller

Posted Nov. 13, 2021 on Hotels
Very disappointed
3 out of 5
by A traveller

the good and the bad

Posted Jan. 6, 2020 on Hotels
the good: Friendly staff, clean rooms, good beds, the bad: Hotel was making locative repairs during the busy season, causing a lot of noise. The first room we were assigned was close to the pool, so the noise was unbearable from music and kids. We asked a room change and it took 2 days. Some requests for help were ignored, sobwe had to ask twice.
Comment from Hotel Management
Jan. 31, 2020 by Jonathan Andrade, Hotel Management
Buenas tardes Sr. Carlos gracias por su sugerencia se tendran en cuenta todas sus observaciones
5 out of 5
by A traveller from Seattle

Posted Dec. 30, 2018 on Expedia
I liked that it was clean and the staff was super attentive. The tv stopped functioning because it overheated but they helped fix it. The concierge also helped me set up transport for nearby day trips which made things real seamless.
Comment from Hotel Management
Jan. 29, 2019 by Jonathan -andrade, Hotel Management
Buen día Sr@ Anonymous, gracias por elegir nuestros servicios; reciba un cordial saludo del Hotel Hacaritama Colonial y Centro de Convenciones. Es para nosotros un placer saber que contamos con Huéspedes tan importantes como usted. Agradecemos por depositar la confianza en nosotros y su calificación positiva, esto contribuye a esmerarnos cada día para brindar un mejor servicio. Esperamos nos siga complaciendo nuevamente con su grata visita, para tener el gusto de atenderl@. Xiomara Reina Jefe de Calidad y Servicio Hotel Hacaritama Colonial
4 out of 5
by A traveller

Excelente

Posted Jan. 29, 2018 on Hotels
El servicio fue excelente,la limpieza de las habitaciones muy buena,los desayunos bastantes buenos,el ambiente del hotel y las atenciones del personal excelente.
Comment from Hotel Management
Feb. 20, 2018 by Xiomara Reina Jefe de Calidad y Servicio , Hotel Management
Buen día Sr Jose Aquilino, gracias por elegir nuestros servicios; reciba un cordial saludo del Hotel Hacaritama Colonial y Centro de Convenciones. Es para nosotros un placer saber que contamos con Huéspedes tan importantes como usted. Agradecemos por sus comentarios y por la calificación positiva que nos otorgó, esto contribuye a esmerarnos cada día para brindar un mejor servicio. Esperamos nos siga complaciendo nuevamente con su grata visita, para tener el gusto de atenderlo. Xiomara Reina Jefe de Calidad y Servicio Hotel Hacaritama Colonial
5 out of 5
by A traveller

This traveller left a rating score only Posted May 23, 2023 on Hotels
4 out of 5
by A traveller

This traveller left a rating score only Posted May 23, 2023 on Hotels
4 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 16, 2023 on Hotels
4 out of 5
by A traveller

Buena

Posted Jan. 14, 2023 on Hotels
5 out of 5
by A traveller

Bueno

Posted Dec. 27, 2022 on Hotels
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