Ratings based on 647 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 29, 2024 on Expedia
Room 107. My non-smoking room smelled like smoke and so did the sheets. The floor was sticky. The windows were not tightly sealed, which resulted in a draft and audible wind. Staff was great though, including the Dakota restaurant staff!
Comment from Hotel Management
Feb. 29, 2024 by PG, Hotel Management
Dear Michael,We are grateful that you chose to stay with us at Ramada Vineland and that you took the time to share your feedback. We are glad to hear that you gave us a 3 star rating and that you appreciated the staff members who assisted you during your stay. However, we sincerely apologize for the smoke smell in the room, which must have been unpleasant and inconvenient for you. We are working hard to improve our facilities and services to ensure a comfortable and enjoyable experience for our guests. We hope that you will visit us again and give us another chance to impress you.Sincerely,The Ramada Vineland Team
by A traveller
Posted Feb. 29, 2024 on Expedia
I didn't like the fact of not walking on carpet in my room
Comment from Hotel Management
Feb. 29, 2024 by PG, Hotel Management
Dear Steve,We are delighted to hear that you enjoyed your stay with us at Ramada Vineland and that you gave us a 5 star rating. Thank you for your kind words and your valuable feedback.We apologize for any inconvenience caused by the carpet replacement in your room. We are currently undergoing some renovations to improve our facilities and offer a better experience to our guests. We appreciate your understanding and cooperation during this process.We hope to see you again soon and provide you with another memorable stay.Sincerely,The Ramada Vineland Team
by A traveller
Posted Feb. 28, 2024 on Expedia
Comment from Hotel Management
Apr. 16, 2024 by PG, Hotel Management
We appreciate you taking the time to complete our survey and for rating us with 3 stars. Your feedback is invaluable to us as it helps us understand where we are meeting expectations and the areas where we can improve. We are committed to enhancing our services and your input is a critical part of this process. Thank you for helping us to serve you better.
by A traveller
Posted Feb. 20, 2024 on Expedia
Comment from Hotel Management
Apr. 16, 2024 by PG, Hotel Management
We sincerely appreciate you taking the time to provide your feedback through our survey. Your 1-star rating has been noted, and we are committed to understanding and addressing your concerns. Could you please share more about your experience and suggest how we might improve our services? Your input is invaluable in helping us enhance our performance and ensure a better experience in the future. Thank you for your contribution to our continuous improvement.
by A traveller
Posted Feb. 18, 2024 on Expedia
Comment from Hotel Management
Apr. 16, 2024 by PG, Hotel Management
We appreciate you taking the time to complete our survey and for rating us with 3 stars. Your feedback is crucial in helping us enhance our services. Could you please share any specific areas where you feel we could improve? Your detailed insights will be invaluable in our efforts to provide an even better experience in the future. Thank you again for your contribution.
by A traveller
Posted Feb. 16, 2024 on Expedia
Low water pressure and lukewarm hot water
Comment from Hotel Management
Feb. 18, 2024 by GM, Hotel Management
Dear AndrewThank you for taking the time to complete our survey and share your feedback with us. We are glad to hear that you enjoyed your stay at Ramada and gave us a 4 out of 5 rating. Your satisfaction is our priority and we appreciate your kind words.We apologize for the inconvenience caused by the water issue during your stay. We are working hard to fix the problem and prevent it from happening again. We value your opinion and we would love to hear your suggestions on how we can improve our service and facilities. Please feel free to contact us at any time with your ideas or concerns.Thank you again for choosing Ramada and we hope to see you soon.Sincerely,Ramada Team
by A traveller
Posted Feb. 15, 2024 on Expedia
Comment from Hotel Management
Feb. 29, 2024 by PG, Hotel Management
Dear Nicolai,We are delighted that you chose to stay with us at Ramada Vineland. We hope you enjoyed your stay and had a pleasant experience. We appreciate your feedback and your rating of our hotel.We are always looking for ways to improve our service and quality. If you have any suggestions on how we can make your next stay even better, please let us know. We value your opinion and we want to exceed your expectations.Thank you for choosing Ramada Vineland. We look forward to seeing you again soon.Sincerely,The Ramada Vineland Team
by A traveller
Posted Feb. 11, 2024 on Expedia
Comment from Hotel Management
Apr. 16, 2024 by PG, Hotel Management
We are incredibly grateful for your positive feedback and the five-star rating you've given us. Your response to our survey is immensely appreciated, as it not only encourages our team but also helps us maintain the high standard of service we strive to provide. Thank you for taking the time to share your thoughts and for helping us continue to improve and excel.
by A traveller
Posted Feb. 3, 2024 on Hotels
Comment from Hotel Management
Feb. 5, 2024 by PG, Hotel Management
We are delighted to hear that you enjoyed your stay at Ramada Vineland and that you appreciated our service and facilities. Thank you for taking the time to share your feedback and for giving us an excellent rating. Your kind words mean a lot to us and motivate us to keep improving our standards. We hope to see you again soon and make your next visit even more memorable.
by A traveller
Overall good stay Needs some room fixing.
Posted Jan. 21, 2024 on HotelsComment from Hotel Management
Jan. 22, 2024 by PG, Hotel Management
Thank you for taking the time to complete our survey and for leaving us a good review. We are delighted to hear that you enjoyed your stay with us and that you were satisfied with our service and facilities.We would like to inform you that we are currently undergoing some maintenance work to improve our hotel and make it more comfortable for our guests. We appreciate your patience and understanding.We hope to see you again soon and we look forward to welcoming you back to our hotel.
