Note fondée sur 878 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 août 2023 sur Expedia
Ehejr
Commentaires de Gestion de l’hôtel
12 août 2023 par Alaina Naeem - Front Office Manager, Gestion de l’hôtel
Dear Jessicq, thank you for staying with us. We appreciate your review. Please come see us again sometime!
par un voyageur de Beaupré
Publié le 26 oct. 2022 sur Expedia
Très belle vue.
Commentaires de Gestion de l’hôtel
27 oct. 2022 par General Manager, Gestion de l’hôtel
Dear Suzanne,Thank you for the fantastic review of Surfbreak Oceanfront Hotel. We are delighted you enjoyed so much about your visit with us, and we are pleased you loved the beautiful views. It was a pleasure hosting your visit!We look forward to welcoming you again! Jessica CorleyGeneral Manager
par un voyageur
Publié le 29 mai 2022 sur Expedia
Très bel hôtel, prore et confortable. Petite piscine fermée
Commentaires de Gestion de l’hôtel
16 juin 2022 par General Manager, Gestion de l’hôtel
Nathalie, we are delighted you chose to stay with us at
Surfbreak Oceanfront Hotel, Ascend Hotel Collection. We want to be a true home away from home for travelers, so our highest priority is ensuring every guest has a relaxing experience with comfortable accommodations. Thank you for taking time out of your busy day to recognize our efforts. We hope to have the opportunity to welcome you again soon.
We look forward to welcoming you again!
Jessica Corley
General Manager
par un voyageur
Publié le 3 juin 2024
Excellent staff, clean rooms and hotel, great pool and restaurant.
Commentaires de Gestion de l’hôtel
5 juin 2024 par Jessica Corley General Manager, Gestion de l’hôtel
Dear Carie, Thank you for your kind words about our hotel. We are delighted to know that you had an excellent stay with us and that our staff met your expectations. We're especially glad your room provided the comforts you expected and that you enjoyed our pool and restaurant. Thank you for reviewing Surfbreak Oceanfront Hotel.We look forward to welcoming you again! Jessica CorleyGeneral Manager
par un voyageur
Publié le 14 mai 2024
Commentaires de Gestion de l’hôtel
5 juin 2024 par Jessica Corley General Manager, Gestion de l’hôtel
Dear Carla, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel.We look forward to welcoming you again! Jessica CorleyGeneral Manager
par un voyageur
Publié le 4 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 mars 2024 par Alaina Naeem - Front Office Manager, Gestion de l’hôtel
Dear Martha, thank you for your perfect review regarding your most recent stay. We appreciate you taking the time to let us know of a job well done. We hope to see you again soon.
par un voyageur
Publié le 3 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 mars 2024 par General Manager, Gestion de l’hôtel
Dear Patricia, We are delighted you enjoyed your stay at Surfbreak Oceanfront Hotel. It is nice to know you had a pleasant time with us, and that you loved our excellent service and convenient location. Thank you for your generous rating, and we hope you will come back whenever your travels bring you to Virginia Beach.We look forward to welcoming you again! Jessica Corley,General Manager
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Alaina Naeem - Front Office Manager, Gestion de l’hôtel
Dear Phylicia, on behalf of our entire staff I would like to apologize for failing to meet your expectations. Thank you for taking the time to leave us your feedback. We hope to have the opportunity to serve you again in the future to be able to provide you with the stay of perfection you deserve. Take care.
par un voyageur
Publié le 23 févr. 2024 sur Expedia
Enjoyed my stay
Commentaires de Gestion de l’hôtel
25 févr. 2024 par Alaina Naeem, Gestion de l’hôtel
Dear Rosalinda, thank you for so much for staying with us. We appreciate you taking the time to let us know we provided you with an enjoyable stay. We will be sharing your compliments with the stay. We look forward to seeing you the next time! Take care.
par un voyageur
Publié le 20 févr. 2024 sur Expedia
I really enjoyed this hotel. I took my mom for a couple nights at the New Year. I found it to be quaint, clean and cozy. The check-in staff was very personable and helpful. I love the 24/7 fresh coffee bar in the lobby! I also loved the location. I've stayed many places in Va Beach and this is my new favorite!
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Alaina Naeem - Front Office Manager, Gestion de l’hôtel
Dear Katy, thank you for staying with us during your mother and daughter trip! We appreciate your feedback. Welcome again to the Surfbreak Oceanfront Hotel! I will be sharing with the staff how wonderful your first time staying with us was. We take pride in serving the best gest experience possible on the oceanfront, and I am happy you were shown just that. The coffee we provide is from Norfolk Coffee Company, local business. Just in case you ever want to check them out. We are excited to meet you both again. Take care.
