Ratings based on 8 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.3 Service & staff
4.8 Room comfort
4.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from MB Canada
Posted Oct. 7, 2019 on Expedia
Location was ok, check- in little confused as it was in the different building
Room clean , spacious but access would be a challenge if my 77 year old mom decide to come . 21 steps to access our room without elevator, this property would not pass Canadian standards for handicapped people.
The biggest disappointment was a breakfast selection
Comment from Hotel Management
Dec. 9, 2019 by Online Marketer, Aplend s.r.o., Hotel Management
Dear Guest,
On behalf of APLEND, I want to thank You very much for showing interest in our accommodation. We truly appreciate Your choice of Vila Magnólia as well as trust placed in our brand. Last but not least, I would like to thank You for taking the time to rate our apartments and services. Your honest feedback is a vital part of perfecting the service we work so hard to bring our guests. Every day we strive to improve provided service and operations. I am truly sorry that You found our breakfast service to be below expected standards. We did not intend to disappoint You. I apologize to You for any inconveniences. I would be delighted if You shared with me more details and suggestions on how to increase Your satisfaction. You are right, Vila Magnólia is not the perfect choise for the disabled. Therefore we do not provide such information. In case You are interested in the "disabled friendly" accommodation, do check our Vila Beatrice or Vila Olívia. Despite Your last experience, we hope to be able to welcome You back on a return visit to the High Tatras.
Kind Regards,
Ing. Lenka Matejková
by A traveller
HOTEL MAGNOLIA TAT-LUM SLOVAKIA
Posted Jun. 19, 2019 on Hotels.
HOTEL MAGNOLIA GAVE US 2 ROOMS APARTMENT' + 3 BEDS AND ALL THE FACILITIES FOR COOKING. THE SHOWER WAS VERY NICE AND COMFORT. WE HAD A LOT OF SPACE. WE ENJOID IT A LOT. WE DID NOT UNDERSTOOD THAT MEALS ARE NOT INCLUDED. IT WOULD BE NICE TO LET PEOPLE KNOW THAT FACT. INSPITE OF THAT INCONVINIENT ; THE PRICE WAS VERY GOOD
Comment from Hotel Management
Aug. 10, 2019 by Adriána Martinková/reservation department, Hotel Management
Dear Guest.
Firstly, let me thank You for the time You spent by rating our hotel.. Our main goal is for the guests to feel welcome and be satisfied with provided services. Based on Your review, we believe You spent a pleasant stay in the High Tatras.
Hopefully, we will see each other soon again
Best Regareds
by A traveller from Leipzig, DE
Posted Dec. 11, 2018 on Expedia
+ Nice location
+ Cleanness
- Cold in rooms
- Far way to breakfast place
Comment from Hotel Management
Feb. 27, 2019 by Ing. Michaela Stašová, Hotel Management
Dear guest,
thank you very much for your comment.
Your feedback help us to work on our standards to keep our services on highest possible rank.
Hopefully, we will see each other soon again.
Best Regards
Ing. Michaela Stašová, APLEND s.r.o.
by A traveller
Apartment in nice area
Posted Sep. 13, 2018 on HotelsLovely small town in the mountains
Comment from Hotel Management
Feb. 27, 2019 by Ing. Michaela Stašová, Hotel Management
Dear Mr. Colin,
let me thank you for your kind review.
We would like to thank you for your stay as well.
We hope to see you again soon.
Best Regards
Ing. Michaela Stašová, APLEND s.r.o.
by A traveller from Israel
Posted Aug. 11, 2018 on Expedia
We had room for two, very comfortable and low cost, well equiped
Comment from Hotel Management
Feb. 27, 2019 by Ing. Michaela Stašová, Hotel Management
Dear guest,
let me thank you for your nice feedback.
Your opinion is very important for our company.
Every day we strive to provide the best services.
Your point of view helps us get better.
We are looking forward to your next stay with APLEND.
Thank you for being our guest.
Best Regards
Ing. Michaela Stašová, APLEND s.r.o.
Recommended
for Everyoneby A traveller from new zealand
Convenient and good value
Posted May 31, 2018 on ExpediaPerfect accommodation in great quiet town, close to station, cable car, supermarket. Friendly helpful receptionists. Very clean, plenty of items for cooking.
Comment from Hotel Management
Feb. 27, 2019 by Ing. Michaela Stašová, Hotel Management
Dear guest,
thank you so much for your high rating and nice feedback.
Our main goal is for the guest to feel welcome and be satisfied with our services.
We believe, we will have an opportunity to see each other soon again.
We are already looking forward to your next visit.
Sincerely
Ing. Michaela Stašová, APLEND s.r.o.
by A traveller
Posted Sep. 15, 2022 on Hotels
Comment from Hotel Management
Oct. 18, 2022 by Sales manager, Hotel Management
Dear Guest.Firstly, let me thank You for the time You spent by rating our hotel.. Our main goal is for the guests to feel welcome and be satisfied with provided services. Based on Your review, we believe You spent a pleasant stay in the High Tatras.Hopefully, we will see each other soon againBest RegaredsIng. Michaela Stašová
by Richard
Posted Nov. 25, 2017 on Hotels
Comment from Hotel Management
Mar. 17, 2019 by Mgr. Adriana Martinková, Hotel Management
Dear Guest.
Firstly, let me thank You for the time You spent by rating our hotel.. Our main goal is for the guests to feel welcome and be satisfied with provided services. Based on Your review, we believe You spent a pleasant stay in the High Tatras.
Hopefully, we will see each other soon again
Best Regareds
Mgr. Adriana Martinková
