Ratings based on 576 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted May 5, 2023 on Hotels
by A traveller
Posted Apr. 14, 2023 on Expedia
The room heating didn’t work properly and the phone in the room was broken, reported to duty manager and he dis nothing about it was dismissive. Had a Hunters chicken for dinner and most it was dry and burnt, Wont stay again here.
by A traveller
Posted Apr. 8, 2023 on Hotels
by A traveller
Posted Apr. 6, 2023 on Hotels
Friendly staff
by A traveller
Posted Mar. 5, 2023 on Wotif
The staff were extremely friendly and helpful. The room was spacious - the bathroom could do with a refurb but was totally functional. Dining was limited but satisfactory. Good location for work and close to shops and motorway.
Comment from Hotel Management
Mar. 30, 2023 by IHG WARRINGTON, Hotel Management
Good eveningThank you for your feedback, It great to see you enjoyed your stay.We hope to see you again soon.Kind regardsAdam
by A traveller
Decent overall
Posted Feb. 25, 2023 on HotelsIt was decent. Only issues is unable to control the thermostat and the receptionists can be more clear on the £30 that is taken at check-in time as I had to ask what exactly does the charge include to be later told it's for food or drinks at the bar etc. Overall stay was comfortable and relatively clean. One bin in the bathroom did contain odd coloured waste but not a big issue as it was a pedal bin hiding it from plain sight.
Comment from Hotel Management
Mar. 30, 2023 by IHG WARRINGTON, Hotel Management
Good eveningThank you for your feedback, i am unhappy that the hotel was not up to the standard we expect our guest to receive while staying with us, so please accept my sincere apologies for this.We have been implementing further training for our staff and a maintenance program.We hope that you do return to the hotel in the future.Kind regardsAdamGSM
by A traveller
Posted Feb. 17, 2023 on Expedia
Clean and comfortable bed
Comment from Hotel Management
Mar. 30, 2023 by IHG WARRINGTON, Hotel Management
Good eveningThank you for your feedback, its great to see that you enjoyed your stay with us.We look forward to seeing you again.Kind regardsAdam
by A traveller
Posted Feb. 15, 2023 on Hotels
Comment from Hotel Management
Mar. 30, 2023 by IHG WARRINGTON, Hotel Management
Good evening Thank you for your feedback, its great to see that you enjoyed your stay.We look forward to seeing you again soon.Kind regardsAdam
by A traveller
A good night sleep
Posted Feb. 8, 2023 on HotelsJust a quick Family visit. Staff were very helpful and friendly. I asked Nieve if there was a vending machine as I wanted some chocolate, she went off and found me some! I hope it wasn’t from her lunch box. She was very kind.
Comment from Hotel Management
Mar. 30, 2023 by IHG WARRINGTON, Hotel Management
Good evening Thank you for your feedback, its great to see that you enjoyed your stay.We look forward to seeing you again soon.Kind regardsAdam
by A traveller
Posted Feb. 1, 2023 on Expedia
Lovely hotel with very friendly staff.
Comment from Hotel Management
Mar. 30, 2023 by IHG WARRINGTON, Hotel Management
Good evening Thank you for your feedback, its great to see that you enjoyed your stay.We look forward to seeing you again soon.Kind regardsAdam
