Note fondée sur 948 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 déc. 2022 sur Hotels
Nous avons beaucoup profité de la piscine et du spa
Commentaires de Gestion de l’hôtel
9 janv. 2023 par S Lawson, Gestion de l’hôtel
Dear EileenThank you for you lovely review Best wishes, Steve - GM
par un voyageur
Good trip
Publié le 9 oct. 2021 sur HotelsGood trip
Commentaires de Gestion de l’hôtel
11 oct. 2021 par Sally Jones, Gestion de l’hôtel
Thanks for staying with us, we appreciate your feedback and hope to see you again in the future.
par un voyageur
Publié le 12 oct. 2019 sur Hotels
Check in un peu particulier. Sourire en option et risque de ne pas avoir de place dans le restaurant car "non réservé à l avance". Compte tenu du prix de la chambre, du standing de l hotel et de l'ancienneté de l achat (été 2019), on s attend a ce qu'ils réservent un minimum de place dans le restaurant pour les clients de l hotel. Ou à ce qu'ils préviennent. A part ça, très bien!
Commentaires de Gestion de l’hôtel
21 oct. 2019 par Sally Jones, Gestion de l’hôtel
Thanks for staying with us, we appreciate your feedback and hope to see you again in the future.
par un voyageur
Publié le 4 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 mars 2024 par GM, Gestion de l’hôtel
Dear Ian. Thank you very much for taking the time to provide us with your rating after your recent stay at The Park Royal Hotel. It’s much appreciated and I do hope you that will return and stay with us once again in the near future. Kind regards, Gordon.
par un voyageur
Publié le 3 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mars 2024 par GM, Gestion de l’hôtel
Dear Guest. Thank you very much for taking the time to provide us with your very kind rating after your recent stay at The Park Royal Hotel. It’s a pleasure to note and I do hope you that will return and stay with us once again in the near future. Kind regards, Gordon.
par un voyageur
The most comfortable stay...
Publié le 27 févr. 2024 sur HotelsStayed here for work one evening, absolutely loved it. Quiet and peaceful, very comfortable, super wifi and the most incredible bed and pillows, the best nights sleep I've had in a long time :) Sadly, I didnt get phone signal because I was sub zero but the wifi was so good and reliable I didn't notice. Breakfast was just as good, plenty of variety and fresh. Will definitely return
Commentaires de Gestion de l’hôtel
29 févr. 2024 par GM, Gestion de l’hôtel
Dear Gavin. Thank you very much for reviewing your recent stay at The Park Royal Hotel. It’s a pleasure to read your positive feedback and I am delighted to note that you enjoyed a most comfortable stay with us. I will certainly share your kind comments with the team and we look forward to the pleasure of welcoming you back to stay with us once again in the near future and until then remain with. Kind regards, Gordon.
par un voyageur de BURNTWOOD
Publié le 21 févr. 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
22 févr. 2024 par GM, Gestion de l’hôtel
Dear Daniel. Thank you very much for reviewing your recent stay at The Park Royal Hotel. It’s a pleasure to read your positive feedback and I am delighted to note that you and your family enjoyed a great stay with us. I will certainly share your kind comments with the team and we look forward to the pleasure of welcoming you back to stay with us once again in the near future and until then remain with. Kind regards, Gordon.
par un voyageur
Avoid
Publié le 18 févr. 2024 sur HotelsBooked a king size superior room. Arrived and was checked in to a small double. Questioned customer service who advised me that it was a mistake on the system.
No king size rooms available. So had no option but stay with the double. Offered a measly 10% discount which worked out at £10. But, it cost £20 to upgrade to the superior king size room.
Will not stay here again.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par GM, Gestion de l’hôtel
Dear Ian. Thank you very much for reviewing your recent stay at The Park Royal Hotel. It’s disappointing to read your experience with us on this occasion, which was clearly not to the high customer satisfaction level that we strive to achieve for every guest here at The Park Royal Hotel. I wish to apologise to you for not providing you with the room category that you had booked on this occasion, due to glitch in our system and I can confirm that my team member did refund your upgrade charge of 20 and also offered you both complimentary breakfast and a round of drinks as well as an offer of our apologies to you. I would like to thank you once again for taking the time to provide us with your feedback and we hope to welcome you back to stay with us once again in the not too distant future. Kind regards, Gordon.
par un voyageur
Publié le 17 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 févr. 2024 par GM, Gestion de l’hôtel
Dear Lee. Thank you very much for taking the time to provide us with your fantastic rating after your recent stay at The Park Royal Hotel. It’s a pleasure to note and I do hope you that will return and stay with us once again in the near future. Kind regards, Gordon.
par un voyageur
Publié le 12 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par GM, Gestion de l’hôtel
Dear Danielle. Thank you very much for taking the time to provide us with your very kind rating after your recent stay at The Park Royal Hotel. It’s a pleasure to note and I do hope you that will return and stay with us once again in the near future. Kind regards, Gordon.
