Note fondée sur 913 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,7 Service et personnel
3,4 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 nov. 2019 sur Expedia
Très propre, employé très sympathique, excellent service, mais chambre un peu petite........
par un voyageur
Publié le 5 janv. 2019 sur Hotels
De passage pour une nuit seulement. Le service était excellent.
Commentaires de Gestion de l’hôtel
9 janv. 2019 par W, Gestion de l’hôtel
Bonsoir,
Nous apprécions vos commentaires. Nous sommes heureux d’apprendre que votre séjour chez nous a été agréable et au plaisir de vous revoir bientôt.
Cordialement,
L'équipe American Inn of Bethesda
par un voyageur
Publié le 17 mai 2018 sur Expedia
Bruit d’aération continu venant de la cour intérieure; ascenseur bruyant et vieux; mérite une sérieuse rénovation
Commentaires de Gestion de l’hôtel
20 mai 2018 par MM, Gestion de l’hôtel
Merci pour votre avis. Je transmettrai vos commentaires à notre équipe de gestion.
par Evergiste
Plus jamais, cet hotel.The worst hotel for ever!
Publié le 3 janv. 2018 sur HotelsPlus jamais, cet hotel.The worst hotel for ever!
Commentaires de Gestion de l’hôtel
17 janv. 2018 par mm, Gestion de l’hôtel
I'm sorry that the hotel accommodations were not to your satisfaction.
par un voyageur de Montréal
Publié le 16 oct. 2017 sur Expedia
I ordered packages to be delivered and it was flawless. The included breakfest was excellent with a lot of choiced.
Commentaires de Gestion de l’hôtel
16 oct. 2017 par MM, Gestion de l’hôtel
Thank you for your feedback. I am so glad that you enjoyed your stay!
par un voyageur
Publié le 2 mars 2024 sur Hotels
Old, outdated hotel. They advertise continental breakfast. Breakfast was given to us in a brown paper bag. Not many parking spaces available
Commentaires de Gestion de l’hôtel
3 mars 2024 par American Inn, Gestion de l’hôtel
Thank you for your feedback. We apologize for the issues you had with our hotel. Please give us another chance to impress you!
par un voyageur
Publié le 25 févr. 2024 sur Expedia
So I was visiting this property because had to attend a medical procedure early in the morning and was planning to stay overnight to be close to the medical facility. I arrived at the facility at about 9 PM to find it less than favorable to the pictures that were provided online. As I went to check in, I noticed that there were several people sitting in the lobby that appeared to be living in the facility. I did say to the front desk person that I was unaware that this was an extended stay location. Check me in gave me my key and I then went to my room which was located on the fourth floor at the very end of the hallway. when I got to the room I found it to deployable the room was very cold. The hallway was very dark and there was a definite smell of marijuana coming from the rooms I passed.. understanding that marijuana is legal in the area. The location is advertised as a smoke, free hotel. The room itself was very rundown and cold. It was mid January and cold outside. I was unable to turn on the heat in the room. I tried to reach out to the service desk by using the phone in the room and it was not plugged in.. plug the phone in. I was not able to make a phone call to the front desk.. the front desk by using my cell phone and I was unable to get anyone to answer the phone. At that point time I was completely fed up with this surroundings and just wanted to rest I grab my bags and and check out. And no I was not given a refund or an apology. Then I checked in elsewhere.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par American Inn, Gestion de l’hôtel
Thank you for your feedback. We apologize for the issues you had with our room. Please give us another chance to impress you.
par un voyageur
Publié le 11 févr. 2024 sur Expedia
I was a woman traveling alone and I had a lovely visit to an unfamiliar town while I stayed here.
Commentaires de Gestion de l’hôtel
13 févr. 2024 par American Inn, Gestion de l’hôtel
Thank you for your feedback! We look forward to your next stay at our hotel!
par un voyageur
Publié le 10 févr. 2024 sur Expedia
I picked this hotel because it offered parking - for a fee. We checked in, paid for parking, received the pass. Went to get food. We came back and there were no empty spots. I asked where we were supposed to park, she told me across the street, but we had to move the car by 7am or it would be ticketed or towed. I told her we had paid for parking, she said the day guy had oversold their spots. She let me stay in employee parking, but it was very inconvenient.
Commentaires de Gestion de l’hôtel
13 févr. 2024 par American Inn, Gestion de l’hôtel
Thank you for your feedback. We apologize for the issue you had with our parking. Please give us another chance to impress you!
par un voyageur
Publié le 8 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 mars 2024 par American Inn, Gestion de l’hôtel
Thank you for your feedback. We apologize for the issues you had with our hotel. Please give us another chance to impress you!
