Ratings based on 1,039 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from SHERWOOD
Posted May 15, 2024
Comment from Hotel Management
May 16, 2024 by Amarri Aton- Assistant Guest Relations Manager, Hotel Management
Dear Manoel De, Thank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager
by A traveller from SHERWOOD
Posted May 15, 2024
All good. On my way out I had a quick lunch at Pembroke. To my surprise, a corner table - with the sofa - has water dripping on the couch, from the ceiling, probably A/C. It didn’t affect me but judging by the damage on the cushion surface, it’s been there for a while
Comment from Hotel Management
May 15, 2024 by Farah Faraj , Hotel Management
Dear MANOEL DE,Thank you for your glowing 5/5 rating! We're thrilled to hear that you had a great experience overall. However, we apologize for the inconvenience you encountered during your lunch at Pembroke. Your feedback is invaluable, and we'll promptly address the water leakage issue to ensure it resolved. We appreciate your understanding and hope to have the opportunity to welcome you back for an even better experience in the future!Best Regards,Farah FarajGuest Relations Manager
by A traveller
Posted Feb. 20, 2024 on Expedia
Comment from Hotel Management
Mar. 20, 2024 by Amarri Aton- Assistant Guest Relations Manager, Hotel Management
Dear Jennifer,Thank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager
by A traveller
Posted Feb. 20, 2024 on Expedia
24-hour room service, and good food
Comment from Hotel Management
Feb. 21, 2024 by Farah Faraj , Hotel Management
Dear Dejen, Thank you for taking the time to share your feedback following your recent stay with us. I am thrilled to read that you enjoyed your stay and for the 5/5 rating. We look forward to your next visit to create another enchanting experience. Best Regards, Farah Faraj Guest Relations Manager
by A traveller
Posted Feb. 19, 2024 on Hotels
Comment from Hotel Management
Feb. 21, 2024 by Farah Faraj , Hotel Management
Dear Henry Owh, Thank you for your rating. Your feedback is valuable to us, and we'll use it to enhance your experience in the future.If there's anything specific, you'd like us to address or improve, please let us know. Best Regards,Farah FarajGuest Relations Manager
by A traveller
Posted Feb. 19, 2024 on Hotels
Comment from Hotel Management
Feb. 21, 2024 by Farah Faraj , Hotel Management
Dear Ali, Thank you for taking the time to share your feedback following your recent stay with us. I am thrilled to read that you enjoyed your stay and for the 10/10 rating. We look forward to your next visit to create another enchanting experience. Best Regards, Farah Faraj Guest Relations Manager
by A traveller
Posted Feb. 18, 2024 on Expedia
Great location, friendly staff, clean room. Happy with my stay.
Comment from Hotel Management
Feb. 19, 2024 by Amarri Aton- Assistant Guest Relations Manager, Hotel Management
Dear Johanna,Thank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager
by A traveller
Posted Feb. 17, 2024 on Expedia
Beautiful, cozy and well appointed hotel.
The staff is very professional .. John at the front entrance was kind and helpful.
Comment from Hotel Management
Feb. 17, 2024 by Amarri Aton- Assistant Guest Relations Manager, Hotel Management
Dear Mayme,Thank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager
by A traveller from Spencer
Posted Feb. 16, 2024 on Expedia
The staff is very attentive and provide outstanding customer service. The hotel atmosphere is cozy, comfortable, and sophisticated.
Comment from Hotel Management
Feb. 16, 2024 by Farah Faraj , Hotel Management
Dear Anton, Thank you for your kind words! We're delighted to hear you enjoyed our attentive staff and found the hotel atmosphere cozy, comfortable, and sophisticated. We look forward to welcoming you back for another exceptional stay.Best Regards,Farah FarajGuest Relations Manager
by A traveller from Beavercreek
Posted Feb. 13, 2024 on Expedia
Comment from Hotel Management
Mar. 20, 2024 by Amarri Aton- Assistant Guest Relations Manager, Hotel Management
Dear Paul,Thank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager
